PLEASE READ AS THIS CONTAINS SOME HELPFUL ADVICE

Thank you for your e-mail requesting information.  New Zealand Customs
Service (Customs) will respond to your request in writing as soon as
possible. Please note that this e-mail address is checked workdays Monday
to Friday 08:00 to 16:00 and there may be delays in replying to you.

For your information, please click on the link for information for
travellers including passenger concessions.
[1]http://www.customs.govt.nz/news/resource...

Should you be planning to go on line shopping please check the  link below
to check on the duty that may be payable on your purchases
[2]http://www.whatsmyduty.org.nz/

Further information is available on our website [3]www.customs.govt.nz.

If you have traced your parcel and seen on line a message "Parcel Delayed,
or "Awaiting Customs Clearance" or similar:

Please note that Customs does not physically store or deliver parcels. You
first make enquiries with the carrier example New Zealand Post 0800478 287
or the courier company concerned. If you have an enquiry about a
Customs matter, example the duty charges,  in relation to your item, we
will require a Customs Reference number to locate the entry and duty
details.  Phone 0800-428786. This should have been advised to you by the
carrier of your goods into NZ.

Please note if you have tracked your parcel and the message indicates a
Customs delay this does not mean that customs are holding your package but
that your carrier (e.g NZ Post) has yet to arrange clearance and you need
to contact that specific carrier to arrange the clearance.

Other contact points

The following border agencies may also be of assistance:

Ministry for Primary Industries - [4]www.mpi.govt.nz or General Enquires
0800 00 83 83  or phone 0800 222 018.  (Bringing food or plant material
into NZ)
Aviation Security - [5]www.avsec.govt.nz or phone 04 495 2430. (Taking
liquids or other restricted articles on to an aircraft)
Ministry of Health - [6]www.medsafe.govt.nz. or phone 09 580 9141.
(Bringing prescription medicines into NZ)
NZ Passports enquires [7]www.passports.govt.nz
NZ Immigration or NZ Visa Enquires [8]www.immigration.govt.nz  
Client Services Team
 
Thank you
Client Services Team
New Zealand Customs Service
PO Box 29 Auckland 1140
  

The information contained in this email message is intended only for the
addressee and is not necessarily the official view or communication of the
New Zealand Customs Service.

This email may contain information that is confidential or legally
privileged. If you have received it by mistake, please:
(a) reply promptly to that effect, and remove this email and the reply
from your system; and
(b) do not act on this email in any other way.

References

Visible links
1. http://www.customs.govt.nz/news/resource...
2. http://www.whatsmyduty.org.nz/
3. http://www.customs.govt.nz/
4. outbind://97-000000000F63228C3F2B904E8DA0BCC584603F6B07008293D21C16FB404E86A1DEB857E238C200000075EDF800003B0E921D935B8A44A7BEFCE172CEB41B000001717BB50000/www.biosecurity.govt.nz
http://www.mpi.govt.nz/
5. outbind://97-000000000F63228C3F2B904E8DA0BCC584603F6B07008293D21C16FB404E86A1DEB857E238C200000075EDF800003B0E921D935B8A44A7BEFCE172CEB41B000001717BB50000/www.avsec.govt.nz
file:///tmp/blocked::outbind:/97-000000000F63228C3F2B904E8DA0BCC584603F6B07008293D21C16FB404E86A1DEB857E238C200000075EDF800003B0E921D935B8A44A7BEFCE172CEB41B000001717BB50000/www.avsec.govt.nz
6. outbind://97-000000000F63228C3F2B904E8DA0BCC584603F6B07008293D21C16FB404E86A1DEB857E238C200000075EDF800003B0E921D935B8A44A7BEFCE172CEB41B000001717BB50000/www.medsafe.govt.nz
file:///tmp/blocked::outbind:/97-000000000F63228C3F2B904E8DA0BCC584603F6B07008293D21C16FB404E86A1DEB857E238C200000075EDF800003B0E921D935B8A44A7BEFCE172CEB41B000001717BB50000/www.medsafe.govt.nz
7. http://www.passports.govt.nz/
8. http://www.immigration.govt.nz/

Dear Mr McMillan

Thank you for your request to the New Zealand Customs Service (Customs)
via the fyi website, dated 14 December 2013, in which you request the
contents of any correspondence, alerts or notes relating to the seizure of
electronic devices belonging to Sam Blackman at Auckland Airport on 12
December 2013.

In accordance with section 15 of the Official Information Act 1982,
Customs is required to respond to your request as soon as reasonably
practicable, and in any case not later than 20 working days after the day
on which the request is received. Pursuant to the definition of working
days in section 2 of the Act, this means a response to your request above
is required at the latest by 3 February 2014.

In response I can advise that Customs is withholding the information you
have requested under section 9(2)(a) of the Act because it considers the
withholding of the information is necessary to protect the privacy of a
natural person, ie, Mr Blackman. Customs considers that public interest in
this information is not sufficient to outweigh the degree of intrusion
into Mr Blackman’s privacy that would be inflicted by publishing this
information on a public website.

The only circumstances under which Customs would re-consider this decision
would be if:

a.      You were able to supply a signed privacy waiver from Mr Blackman
stipulating that he agrees to any such information being published on the
fyi website; or

b.      If directed to do so by the Office of the Ombudsman.

Yours sincerely

Chief Customs Officer – Procedures and Support

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Dear Mr McMillan

On behalf of the New Zealand Customs Service (Customs) I acknowledge
receipt of your amended request for information under the Official
Information Act 1982 (the OIA).

Customs will respond to your request as soon as reasonably practicable,
and in any case not later than 20 working days after the day on which your
request was received.

Please be advised that as your request is a request for official
information there may be a charge, as set out in section 15 of the OIA. 
This will be a charge of $38 per half hour after the first hour of staff
time spent actioning your request.

Please feel free to contact us if you have any queries.

Yours sincerely

Chief Customs Officer - Procedures and Support

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Dear Mr McMillan

Attached is the response of the New Zealand Customs Service to your
revised request for information relating to the seizure of electronic
devices belonging to Sam Blackman at Auckland Airport on 12 December 2013.

<<Signed response IIE OIA 14-008A.pdf>>

Yours sincerely

Chief Customs Officer – Procedures and Support

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