I refer to your above request.

I regret to advise that the review and preparation of the information sought is not able to be provided to you within the 20 working day time frame and that an extension of time is required to complete your request.

In accordance with section 15A OIA, we advise that we require an extension time to provide the information.

I will accordingly complete collation of the information and respond to you by Friday 10 January 2014.

Please note that you have the right, under section 28(3) OIA, to make a complaint to the Ombudsman about this extension.

John McSweeney
Manager - Customer Support
Southern Response

DDI: (03) 371 7670
Ext: 7670
PO Box 9052
Christchurch

[mobile number]

[email address]

www.southernresponse.co.nz

Southern Response Earthquake Services Ltd is the Crown-owned company responsible for AMI customers’ claims for the Canterbury earthquake damage which occurred before 5 April 2012 (the date AMI was sold to IAG).

-----Original Message-----
From: Jake Preston [mailto:[OIA #1335 email]]
Sent: Tuesday, 26 November 2013 2:01 p.m.
To: OIA Requests
Subject: Official Information Act request - AMI Canterbury Earthquake Reconstruction

Dear Southern Response,
I am making this request under the Official Information Act. We
have received notification that a report furnished to us must be
read in conjunction with AMI Canterbury Earthquake Reconstruction
(ACER) Project – Master Agreement with Arrow International (NZ) Ltd
dated 30th January 2012. I request a copy of this master agreement.

Yours faithfully,

Jake Preston

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your
web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

________________________________

This email and any attachments contain confidential information which may be subject to legal privilege and copyright.
If you are not the intended recipient you must not peruse, use, distribute or copy the email or attachments.
If it has been received in error please notify us immediately by return email and then delete the message and any accompanying attachments.
Emails are not secure, can be intercepted and altered.
Southern Response Earthquake Services Limited (“Southern Response”) accepts no responsibility for changes made to this email or to any attachment after it has been transmitted.
No viruses were detected in this email by Southern Response's virus detection software.
Southern Response cannot guarantee this message or attachment(s) are free from computer viruses or other defects
and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly from their use.

hide quoted sections

Dear Mr Preston

Further to the email dated 24 December 2013 from John McSweeney, Privacy Officer, I regret to advise that due to consultations required to satisfy your request, a further extension of time of 10 working days is required to provide a proper response to your request, pursuant to s. 15A of the Official Information Act. We apologise for this delay.

Please note that you have the right, under section 28(3) OIA, to make a complaint to the Ombudsman about this extension.

Regards

Anna Gruczynska
Executive Assistant
Southern Response
Earthquake Services Ltd

DDI: 03 371 9745
Ext: 7615

PO Box 9052
Christchurch 8149

[email address]

www.southernresponse.co.nz

Southern Response Earthquake Services Ltd is the Crown-owned company responsible for AMI customers’ claims for the Canterbury earthquake damage.

________________________________

This email and any attachments contain confidential information which may be subject to legal privilege and copyright.
If you are not the intended recipient you must not peruse, use, distribute or copy the email or attachments.
If it has been received in error please notify us immediately by return email and then delete the message and any accompanying attachments.
Emails are not secure, can be intercepted and altered.
Southern Response Earthquake Services Limited (“Southern Response”) accepts no responsibility for changes made to this email or to any attachment after it has been transmitted.
No viruses were detected in this email by Southern Response's virus detection software.
Southern Response cannot guarantee this message or attachment(s) are free from computer viruses or other defects
and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly from their use.

hide quoted sections

Further to your request below, and our advice of an extension of time required to respond, we now attach our response to your request.

Anna Gruczynska
Executive Assistant
Southern Response
Earthquake Services Ltd

DDI: 03 371 9745
Ext: 7615

PO Box 9052
Christchurch 8149

[email address]

www.southernresponse.co.nz

Southern Response Earthquake Services Ltd is the Crown-owned company responsible for AMI customers’ claims for the Canterbury earthquake damage.

-----Original Message-----
From: Jake Preston [mailto:[OIA #1335 email]]
Sent: Tuesday, 26 November 2013 2:01 p.m.
To: OIA Requests
Subject: Official Information Act request - AMI Canterbury Earthquake Reconstruction

Dear Southern Response,
I am making this request under the Official Information Act. We
have received notification that a report furnished to us must be
read in conjunction with AMI Canterbury Earthquake Reconstruction
(ACER) Project – Master Agreement with Arrow International (NZ) Ltd
dated 30th January 2012. I request a copy of this master agreement.

Yours faithfully,

Jake Preston

-------------------------------------------------------------------

This is an OIA request done via the FYI website.

Please do not send progress updates as PDF files.

Disclaimer: This message and any reply that you make will be
published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an OIA officer, please ask your
web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

________________________________

This email and any attachments contain confidential information which may be subject to legal privilege and copyright.
If you are not the intended recipient you must not peruse, use, distribute or copy the email or attachments.
If it has been received in error please notify us immediately by return email and then delete the message and any accompanying attachments.
Emails are not secure, can be intercepted and altered.
Southern Response Earthquake Services Limited (“Southern Response”) accepts no responsibility for changes made to this email or to any attachment after it has been transmitted.
No viruses were detected in this email by Southern Response's virus detection software.
Southern Response cannot guarantee this message or attachment(s) are free from computer viruses or other defects
and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly from their use.

hide quoted sections