Education (Pastoral Care) Amendment Act 2019 - Interim Code Compliance

Elliott Harris made this Official Information request to University of Otago

Currently waiting for a response from University of Otago, they must respond promptly and normally no later than (details and exceptions).

From: Elliott Harris

Dear University of Otago,

Please provide a summary of how the University's pastoral care practices and processes have been altered or changed in order to ensure its compliance with the Education (Pastoral Care of Domestic Tertiary Students) Interim Code of Practice 2019.

If the University considered that it was already compliant with the Education (Pastoral Care of Domestic Tertiary Students) Interim Code of Practice 2019 , what practices, processes and or services does the University provide that enable it to believe so?

How have individual contracts with students, within an accommodation context or otherwise been changed to as to recognise the University’s obligations under the Education (Pastoral Care of Domestic Tertiary Students) Interim Code of Practice 2019?

What additional pastoral care systems (if any) have been put in place for 2020 in the accommodation context?

How many complaints are made on average per year against the University under the Education (Pastoral Care of International Students) Code of Practice 2016 ? (The details of the specific complaints need not be outlined)

Yours faithfully,

Elliott Harris

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