Timeliness of internal personnel investigations

Mark Montgomery made this Official Information request to Fire and Emergency New Zealand

The request was successful.

From: Mark Montgomery

Dear Fire and Emergency New Zealand,

As a New Zealand citizen and pursuant to the Section 12(3) (urgency provisions) I request the following information on or before 1 March 2020.

I am specifically seeking information on the timeliness of internal investigations into complaints / disputes currently underway, specifically:
1. How many interpersonal issues, for example bullying, harassment and privacy complaints, are currently being investigated?
2. How many of these investigations were commenced more than:
a) 2 years ago?
b) 18 months ago?
c) 1 year ago?
d) 9 months ago?
e) 6 months ago?
f) 3 months ago?
3. What barriers exist to early resolution of the longer standing investigations?
4. How many investigations relate to lack of clear policies?
5. How many investigations relate to relationship breakdowns?
6. How many investigations relate to bullying?
6. How many relate to minority issues, i.e., LGBTQ+, race, and / or gender?
7. How much has been paid out as compensation to complainants to date?
8. How much has been spent by FENZ on these investigations to date?

The reason for the request being made under urgency is so that I can provide advice to potentially affected people I am working with before 1 March 2020, as they have decisions to make around their involvement in events where they may represent Fire and Emergency NZ.

Yours faithfully,

Mark Montgomery

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From: Web Communications
Fire and Emergency New Zealand

Thank you for contacting Fire and Emergency New Zealand.

If you have a fire emergency, please call 111 immediately.

For all other queries, please be advised we will respond within five
working days.

Kind regards
Fire and Emergency New Zealand

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From: Web Communications
Fire and Emergency New Zealand

Thank you for your email.

This is to confirm that your request has been received and has been passed
on to the relevant team.

 

They will respond to you in the next two business working days.

 

Kind Regards,

Fire and Emergency New Zealand

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Mark Montgomery left an annotation ()

This request has been made under urgency as I'm supporting some individuals and the timeframe I've sought the information in will assist those individuals

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From: Robinson, Louise
Fire and Emergency New Zealand


Attachment image001.png
16K Download


Dear Mark

 

I am writing to acknowledge receipt of your information request, dated 7
February 2020.

 

In accordance with section 15 of the Official Information Act 1982 we will
try to respond to your request as soon as practicable and in any event no
later than 20 working days after the day your request was received.  If we
are unable to respond to your request by then, we will notify you of an
extension of that timeframe.

 

In order to gather information relevant to your request, we may make
details of your request known to Fire and Emergency personnel who are
likely to be able to assist with the identification and collation of that
information.  This will not include your identity as the requestor, unless
it is reasonably necessary to share that in order to gather information
relevant to your request.  Please let us know immediately if you have any
concerns about the sharing of details of your request, including your
identity, within Fire and Emergency.  We will contact you to discuss your
concerns and how they will affect our approach to processing your request.

 

We will also contact you if:

o we require further information to clarify, or to enable us to process,
your request;
o we need to tell a third party who you are, in order to consult on your
request or information that relates to it.

 

Kind regards

Louise

 

 

Louise Robinson

Ministerial Services Coordinator, Executive & Ministerial Services
Office of the Chief Executive

P: 04 496 3694  

 

 

 

 

 

[1][email address]

 [2]www.fireandemergency.nz

 

 

 

-----Original Message-----
From: Mark Montgomery
[[3]mailto:[FOI #12177 email]]
Sent: Friday, 7 February 2020 9:52 p.m.
To: Web Communications <[4][FENZ request email]>
Subject: Official Information request - Timeliness of internal personnel
investigations

 

Dear Fire and Emergency New Zealand,

 

As a New Zealand citizen and pursuant to the Section 12(3) (urgency
provisions) I request the following information on or before 1 March 2020.

 

I am specifically seeking information on the timeliness of internal
investigations into complaints / disputes currently underway,
specifically:

1. How many interpersonal issues, for example bullying, harassment and
privacy complaints, are currently being investigated?

2. How many of these investigations were commenced more than:

a) 2 years ago?

b) 18 months ago?

c) 1 year ago?

d) 9 months ago?

e) 6 months ago?

f) 3 months ago?

3. What barriers exist to early resolution of the longer standing
investigations?

4. How many investigations relate to lack of clear policies?

5. How many investigations relate to relationship breakdowns?

6. How many investigations relate to bullying?

6. How many relate to minority issues, i.e., LGBTQ+, race, and / or
gender?

7. How much has been paid out as compensation to complainants to date?

8. How much has been spent by FENZ on these investigations to date?

 

The reason for the request being made under urgency is so that I can
provide advice to potentially affected people I am working with before 1
March 2020, as they have decisions to make around their involvement in
events where they may represent Fire and Emergency NZ.

 

Yours faithfully,

 

Mark Montgomery

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[5][FOI #12177 email]

 

Is [6][FENZ request email] the wrong address for
Official Information requests to Fire and Emergency New Zealand? If so,
please contact us using this form:

[7]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[8]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

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--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that is
confidential or the subject of legal privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
1. mailto:[email address]
2. http://www.fireandemergency.nz/
3. mailto:[FOI #12177 email]
4. mailto:[FENZ request email]
5. mailto:[FOI #12177 email]
6. mailto:[FENZ request email]
7. https://fyi.org.nz/change_request/new?bo...
8. https://fyi.org.nz/help/officers
9. http://www.facebook.com/fireandemergencynz
10. http://www.youtube.com/fireandemergencynz
11. http://www.twitter.com/FireEmergencyNZ
12. http://www.instagram.com/fireandemergenc...
13. http://www.linkedin.com/company/fireande...
14. http://www.fireandemergency.nz/

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From: Mark Montgomery

Dear Louise Robinson

Your response timeline is unacceptable. My request was made citing urgency under Section 12(3) of the Official Information Act with a valid reason for the request being urgent.

Please review the form response I've been sent and confirm if the information requested will be made available to me on or before 1 March 2020 as originally requested.

Yours sincerely,

Mark Montgomery

Link to this

From: Robinson, Louise
Fire and Emergency New Zealand

Dear Mark
We note your request is urgent.
Your request is a complex one and we will be reliant on others for the information. We will respond to you as soon as possible.
If you have any questions, please contact Valerie Fono, Principal Advisor, Executive & Ministerial Services ([email address]) or ph 04 439 7886.
Kind regards
Louise

-----Original Message-----
From: Mark Montgomery [mailto:[FOI #12177 email]]
Sent: Monday, 10 February 2020 3:27 PM
To: Robinson, Louise <[email address]>
Subject: RE: Official Information request - Timeliness of internal personnel investigations - acknowledgement

Dear Louise Robinson

Your response timeline is unacceptable. My request was made citing urgency under Section 12(3) of the Official Information Act with a valid reason for the request being urgent.

Please review the form response I've been sent and confirm if the information requested will be made available to me on or before 1 March 2020 as originally requested.

Yours sincerely,

Mark Montgomery

-----Original Message-----

Dear Mark

 

I am writing to acknowledge receipt of your information request, dated 7 February 2020.

 

In accordance with section 15 of the Official Information Act 1982 we will try to respond to your request as soon as practicable and in any event no later than 20 working days after the day your request was received.  If we are unable to respond to your request by then, we will notify you of an extension of that timeframe.

 

In order to gather information relevant to your request, we may make details of your request known to Fire and Emergency personnel who are likely to be able to assist with the identification and collation of that information.  This will not include your identity as the requestor, unless it is reasonably necessary to share that in order to gather information relevant to your request.  Please let us know immediately if you have any concerns about the sharing of details of your request, including your identity, within Fire and Emergency.  We will contact you to discuss your concerns and how they will affect our approach to processing your request.

 

We will also contact you if:

o we require further information to clarify, or to enable us to process, your request; o we need to tell a third party who you are, in order to consult on your request or information that relates to it.

 

Kind regards

Louise

 

 

Louise Robinson

Ministerial Services Coordinator, Executive & Ministerial Services Office of the Chief Executive

P: 04 496 3694  

 

 

 

 

 

[1][email address]

 [2]www.fireandemergency.nz

 

 

 

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #12177 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

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From: Hillock, Kevin
Fire and Emergency New Zealand


Attachment image001.png
17K Download

Attachment 1164 Signed response.pdf
79K Download View as HTML


Good afternoon Mr Montgomery

 

A response to your official information request is attached.

 

Kind regards,

 

Kevin Hillock

Senior Advisor, Executive & Ministerial Services
Office of the Chief Executive

[1]Description: Cato Server:WORK IN PROGRESS:FENZ:FENZ_Assets:FENZ
Logos:FENZ logos _Supplied to FENZ:FENZ Logos png:FENZ
[email address]

[2]www.fireandemergency.nz

 

 

 

 

 

 

-----Original Message-----
From: Mark Montgomery
[[3]mailto:[FOI #12177 email]]
Sent: Friday, 7 February 2020 9:52 p.m.
To: Web Communications <[4][FENZ request email]>
Subject: Official Information request - Timeliness of internal personnel
investigations

 

Dear Fire and Emergency New Zealand,

 

As a New Zealand citizen and pursuant to the Section 12(3) (urgency
provisions) I request the following information on or before 1 March 2020.

 

I am specifically seeking information on the timeliness of internal
investigations into complaints / disputes currently underway,
specifically:

1. How many interpersonal issues, for example bullying, harassment and
privacy complaints, are currently being investigated?

2. How many of these investigations were commenced more than:

a) 2 years ago?

b) 18 months ago?

c) 1 year ago?

d) 9 months ago?

e) 6 months ago?

f) 3 months ago?

3. What barriers exist to early resolution of the longer standing
investigations?

4. How many investigations relate to lack of clear policies?

5. How many investigations relate to relationship breakdowns?

6. How many investigations relate to bullying?

6. How many relate to minority issues, i.e., LGBTQ+, race, and / or
gender?

7. How much has been paid out as compensation to complainants to date?

8. How much has been spent by FENZ on these investigations to date?

 

The reason for the request being made under urgency is so that I can
provide advice to potentially affected people I am working with before 1
March 2020, as they have decisions to make around their involvement in
events where they may represent Fire and Emergency NZ.

 

Yours faithfully,

 

Mark Montgomery

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[5][FOI #12177 email]

 

Is [6][FENZ request email] the wrong address for
Official Information requests to Fire and Emergency New Zealand? If so,
please contact us using this form:

[7]https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[8]https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

----------------------------------------

This e-mail message has been scanned and cleared by SMX

 

---------------------------------------------------------------

This e-mail message has been scanned and cleared by MailMarshal

---------------------------------------------------------------

[9][IMG][10][IMG][11][IMG][12][IMG][13][IMG][14][IMG]

--------------------------------------------------------------------------------------------------------------------
Notice:  This email and any attachments may contain information that is
confidential or the subject of legal privilege.
If you received it in error:
        1. Please let us know immediately by return email and then delete
the email and your reply.  
        2. You must not use, copy or disclose any of the information
contained in this email.
There is no warranty that this email is error or virus free.
If this is a private communication, it does not represent the views of the
organisation.

References

Visible links
2. http://www.fireandemergency.nz/
3. mailto:[FOI #12177 email]
4. mailto:[FENZ request email]
5. mailto:[FOI #12177 email]
6. mailto:[FENZ request email]
7. https://fyi.org.nz/change_request/new?bo...
8. https://fyi.org.nz/help/officers
9. http://www.facebook.com/fireandemergencynz
10. http://www.youtube.com/fireandemergencynz
11. http://www.twitter.com/FireEmergencyNZ
12. http://www.instagram.com/fireandemergenc...
13. http://www.linkedin.com/company/fireande...
14. http://www.fireandemergency.nz/

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From: Mark Montgomery

Dear Kevin Hillock,

Thank you for the information you've forwarded to me, it is appreciated.

Yours sincerely,

Mark Montgomery

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