Visitor visa estimated travel dates

Roman Kudiyarov made this Official Information request to Ministry of Business, Innovation & Employment

Response to this request is long overdue. By law Ministry of Business, Innovation & Employment should have responded by now (details and exceptions). You can complain to the Ombudsman.

From: Roman Kudiyarov

Dear Ministry of Business, Innovation & Employment,

One month ago we applied for visitor visas for my parents in law. There are two fields in the application.

Estimated date of arrival in New Zealand
Estimated date of departure from New Zealand

We set them to 1st of December 2018 and 1st of February 2019 respectively. We added some buffer as those fields are called "estimated" not "exact".

The visas were issued with the following dates:
The start date of your visa is: 03 August 2018
You must arrive in New Zealand before: 3/12/2018

Which is extremely uncomfortable and does not seem logical. They can come earlier(3rd of August) which no one asked for and they can't come a week later which would be the desired date as we found better flights a week later.

It looks like that the visas should have been issued with the following dates:
The start date of your visa is: 01 December 2018
You must arrive in New Zealand before: 1/01/2019

The application number is A709427. We talked to the immigration over the phone and we were told that there is no mistake.

Yours faithfully,

Roman Kudiyarov

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Thank you for your email.

Please note that this email address is not used for immigration process and policy queries.
Instead, please send your query to your nearest Immigration New Zealand office.  A list of all offices and locations can be found on the Immigration New Zealand website - http://www.immigration.govt.nz/migrant/g...

You can also contact our immigration contact centre which operates 24 hours a day, seven days a week.
Outside New Zealand:                                   +64 9 914 4100
In New Zealand
• Auckland                                             09 914 4100
• Wellington                                          04 910 9915
• Everywhere else in NZ                   0508 558 855

Or send us an email via the Online query link on our Knowledge Base.

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