OIA response time statistics

Mark Hanna made this Official Information request to Ministry of Foreign Affairs and Trade

The request was successful.

From: Mark Hanna

Tēnā koutou,

For the past four years, I have been keeping records of the time it takes for various agencies to respond to requests I’ve made to them under the OIA and LGOIMA via the website fyi.org.nz. I’ve noticed, over this relatively small data set, that response times have fallen into three roughly equal groups:

- Responses received before the due date
- Responses received on the due date (the majority of which are received after 4pm)
- Responses received after the due date

I think this may be indicative of agencies disregarding the requirement that responses to requests must be sent as soon as reasonably practicable. However, this data set is relatively small and restricted to requests made by a single person.

I am interested in accessing more complete datasets to see if my anecdotal observations hold up. I am aware of statistics regarding OIA response times that have been published by the State Services Commission for 2015/16 and for 2016/17, however the closest statistic in these sets is the number or proportion of OIA requests “handled within the legislated timeframe”.

Unfortunately, this measurement obscures the behaviour I am trying to measure. If I applied the same measurement to my smaller data set, I would find that 69% of requests were handled within the legislated timeframe. However, that statistic does not reflect that fact that 45% of those requests only received a response on the last allowable day.

Please release the following information, from 1 July 2016 to 30 June 2017, broken down by request:

1. The date on which the request was received.
2. The date on which the request was answered.
2a. If the request was answered on the last allowable day, the time at which the request was answered
3. Whether or not the request was extended under section 15A of the OIA.
3a. If the request was extended, the date on which notice of the extension was sent to the requester.
3b. If the notice of extension was sent to the requester on the last allowable day, the time at which the notice of extension was sent to the requester.
3c. If the request was extended, the duration of the extension.
4. The outcome of the request (e.g. all information released, transferred to another agency).

Please provide all information in an accessible, searchable format. A spreadsheet format, such as CSV or XLSX, is preferable for tabular data.

Please also explain any relevant caveats that should be kept in mind when analysing this information, including the licence under which it is released.

If any part of my request is unclear, please don't hesitate to contact me.

If any of the information that I have requested is unavailable or would be difficult to retrieve, but similar information might be readily available, I would be happy to discuss altering or refining my request.

I am aware that the time at which responses and notifications of extensions were sent may not be recorded centrally and may be difficult or impossible to retrieve. If extracting this information is likely to require this request to be refused under section 18(f) of the OIA, please let me know, as in that case I would likely be happy to refine my request based on what information could be provided.

Ngā mihi,
Mark Hanna

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From: ENQUIRIES
Ministry of Foreign Affairs and Trade

[UNCLASSIFIED]

Thank you for your enquiry.

 

·         For urgent consular issues, or if you are a New Zealand citizen
overseas needing assistance, please email [1][email address]

 

·         For enquiries regarding New Zealand Scholarships, please use the
scholarships enquiries form available at:
[2]https://scholarship.force.com/CommunityF...

 

·         Visas for New Zealand are issued by Immigration New Zealand. For
information on visas and travelling to New Zealand, please see their
website: [3]www.immigration.govt.nz

 

·         For information on visas for other countries please contact the
relevant foreign representative to New Zealand. A full list can be found
on our website: [4]www.mfat.govt.nz/en/embassies/

 

·         Passports are issued by the Department of Internal Affairs.
Please see their website for more information: [5]www.passports.govt.nz

 

·         For information on bringing goods into New Zealand, please see
the New Zealand Customs website: [6]www.customs.govt.nz

 

For all other enquiries you can expect a response in due course.

 

Kind regards,

 

 

MFAT ENQUIRIES
New Zealand Ministry of Foreign Affairs & Trade | Manatū Aorere

  

 

195 Lambton Quay, Private Bag 18901
Wellington 6160

New Zealand

[7]www.mfat.govt.nz | [8]www.safetravel.govt.nz

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From: Mark Hanna

Tēnā koutou,

I'd like to update the request I sent yesterday regarding OIA response time statistics. I had asked for statistics for the period 1 July 2016 to 30 June 2017, however this was a mistake. I had instead intended to ask for statistics for the period 1 July 2017 - 30 December 2017, please use that instead.

Sorry for the inconvenience.

Ngā mihi,
Mark Hanna

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From: ENQUIRIES
Ministry of Foreign Affairs and Trade

[UNCLASSIFIED]

Thank you for your enquiry.

 

·         For urgent consular issues, or if you are a New Zealand citizen
overseas needing assistance, please email [1][email address]

 

·         For enquiries regarding New Zealand Scholarships, please use the
scholarships enquiries form available at:
[2]https://scholarship.force.com/CommunityF...

 

·         Visas for New Zealand are issued by Immigration New Zealand. For
information on visas and travelling to New Zealand, please see their
website: [3]www.immigration.govt.nz

 

·         For information on visas for other countries please contact the
relevant foreign representative to New Zealand. A full list can be found
on our website: [4]www.mfat.govt.nz/en/embassies/

 

·         Passports are issued by the Department of Internal Affairs.
Please see their website for more information: [5]www.passports.govt.nz

 

·         For information on bringing goods into New Zealand, please see
the New Zealand Customs website: [6]www.customs.govt.nz

 

For all other enquiries you can expect a response in due course.

 

Kind regards,

 

 

MFAT ENQUIRIES
New Zealand Ministry of Foreign Affairs & Trade | Manatū Aorere

  

 

195 Lambton Quay, Private Bag 18901
Wellington 6160

New Zealand

[7]www.mfat.govt.nz | [8]www.safetravel.govt.nz

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From: ENQUIRIES
Ministry of Foreign Affairs and Trade

[UNCLASSIFIED]

Dear Mark Hanna,

Thank you for your OIA request , this email confirms receipt and advises that your request has been sent to the appropriate division for response.

Kind regards

Executive Services Division
New Zealand Ministry of Foreign Affairs & Trade | Manatū Aorere

195 Lambton Quay, Private Bag 18901
Wellington 6160
New Zealand
www.mfat.govt.nz | www.safetravel.govt.nz

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From: ESD
Ministry of Foreign Affairs and Trade


Attachment Mark Hanna extension letter.pdf
55K Download View as HTML


[UNCLASSIFIED]

Dear Mark Hanna

 

Please see the attached letter regarding your OIA request of 16 April
2018.

 

 

Kind regards,

 

 

Executive Services Division
New Zealand Ministry of Foreign Affairs & Trade | Manatū Aorere

 

T +64 4 439 8000   E  [1][email address]  

 

[2]www.mfat.govt.nz | [3]www.safetravel.govt.nz

 

 

 

 

 

[UNCLASSIFIED]

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From: ESD
Ministry of Foreign Affairs and Trade


Attachment Mark Hanna response letter.pdf
58K Download View as HTML

Attachment Mark Hanna OIA spreadsheet.xlsx
33K Download View as HTML


[UNCLASSIFIED]

Dear Mark Hanna

 

Please see the attached letter and excel spreadsheet regarding your OIA
request of 16 April 2018.

 

 

Kind regards,

 

 

Executive Services Division
New Zealand Ministry of Foreign Affairs & Trade | Manatū Aorere

 

T +64 4 439 8000   E  [1][email address]  

 

[2]www.mfat.govt.nz | [3]www.safetravel.govt.nz

 

 

 

[UNCLASSIFIED]

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