National Headquarters
Fire and Emergency New Zealand
National Headquarters
Spark Central, Level 7
42-52 Willis Street
Wellington Central
Wellington 6011
Phone +64 4 496 3600
3 June 2026
Ref: 21722
Peter Campbell
[FYI request #34664 email] Tēnā koe Peter
Thank you for your request of 8 May 2026 to Fire and Emergency New Zealand requesting further
information under the Official Information Act 1982 (OIA) following our response relating to staff
morale and public relations expenses. We copy and respond to your request below.
1. I ask: Your attachment identifies issues relating to accountability and retaliation. I
therefore request information regarding the steps FENZ ELT are taking to improve their
own accountability and potential retaliatory behaviour or actions. Please provide any
relevant electronic communications from the past six months regarding these matters.
2. I ask: As a result of the engagement of a communications and marketing company, have
any discussions been held regarding whether the actions of the ELT have impacted public
confidence in, or the reputation of, FENZ? if so please provide copies of this from the past 6
months.
Following internal consultations, we can confirm we have been unable to locate any information
or documents in scope of either of your above questions. For this reason, your request is being
refused under section 18(e) of the OIA, as the documents alleged to contain the information
requested do not exist or, despite reasonable efforts to locate them, cannot be found.
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available at
www.ombudsman.parliament.nz or
freephone 0800 802 602.
If you require further information please email [FENZ request email]
Nāku noa, nā
Aidan Saunders
Manager, Information Requests