Assessments in Te Reo Maori
Liam made this Official Information request to Massey University
The request was successful.
From: Liam
Dear Massey University,
This is a request for information, made under ss 4 and 5 of the
Official Information Act 1982 (“the Act”). I therefore would like
the following information;
1. Please provide a breakdown of the number of students who have
a. Requested to sit any assessment in Te Reo Maori where the language of instruction is english
b. Sat their assessment in Te Reo Maori
c. Complaints made to either College or University level for the
result of their marked Te Reo Maori assessment
i. Please provide a table of reasons for those complaints and what
their result was.
by College, and going back as far as records allow.
2. If you have a School of Law, please provide a table of:
a. How many assessments were assessed in Te Reo Maori where the language of instruction is english; and
b. who marked (or has been asked to mark) those assessments taken in Te Reo
Maori, as far as records allow.
3. Further to point (2), please provide any information on the type
of assessment, it’s percentage and for what course. Any other
information on these assessments would be appreciated.
Please CONFIRM receipt of this email to prevent unnecessary
follow-up emails and extensions being requested.
------------------------------------------------------------------------------------------------------------------
As required by s12(1) of the Act, I am a New Zealand citizen. I
will provide confirmation of this, if required. However, since all
of our correspondence will be published on the FYI.org.nz site, I
will only do so over the phone or email, with which you provide.
This would only be for the purpose of citizenship confirmation, and
nothing further related to this request.
As required by s13(c) of the Act, if this request “has not been
made … to the appropriate department or Minister of the Crown or
organisation or local authority”, it is your duty to give
reasonable assistance to me to direct my request to the appropriate
department or Minister of the Crown or organisation or local
authority.
Further to the above statutory requirement, under s14 of the Act,
if the information I seek is either not held or you believe it is
more closely connected with another department or Minister of the
Crown or organisation, or of a local authority you shall promptly,
and in any case not later than 10 working days after the day on
which the request is received, transfer the request to the other
department or Minister of the Crown or organisation, or to that
local authority, AND inform me accordingly.
As required under s15A of the Act, if you believe that a time
extension is warranted for this request, you must under
ss15A(2),(3) and (4) give notice to me of this extension within 20
working days after the day on which my request was received. In
that notice, you should state; the period of the extension, give
reasons for the extension and remind me of my right to complain to
the Ombudsman under s28(3). Finally, the extension must be for a
reasonable time, having regards to the circumstances.
As required by s18B of the Act, you must consider consulting me
before refusing my request under the provisions of ss18(e) and (f)
which relate to a document not being able to be found or existing
or where substantial collation and research would be required for
my current request.
As required by s19(a)(i), you must provide reasons if you refuse
any parts of this request.
I will, if required, complain to the Ombudsman, as is my right
under s28(3) of the Act, if any of the above statutory requirements
on you are not complied with. Further to this, if your reply is not
“as soon as reasonably practicable, and in any case not later than
20 working days after the day on which the request is received” as
required under s15(1) of the Act, I will also complain to the
Ombudsman.
This request is made through the site FYI.org.nz. All
correspondence will be automatically forwarded to me through the
site and published online immediately. I require, where
appropriate, all electronic copies of all documents in your
response. For more information on how the site works, please visit
www.fyi.org.nz/help/about.
Yours faithfully,
Liam Stoneley
Massey University
Thank you for your message. For student enquiries please ensure that you
have provided your Student ID (if known), Full Name, Date of Birth, and
Current Address.
We will respond to your enquiry within one working day.
Kia piki te ora and kind
regards,
NATIONAL CONTACT CENTRE
Massey University, National Contact Centre (PN141), Private Bag 11 222,
Manawatu Mail Centre, Palmerston North 4442, New Zealand
Operating Hours: Monday to Friday 8:30am to 5 pm
Telephone: 0800 MASSEY (0800 627 739), Overseas +64 6 350 5701
Email: [1][Massey University request email]
Facsimile: +64 6 350 5618
Free Text: 5222
Webchat: [2]chat.massey.ac.nz
Website: [3]www.massey.ac.nz
Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipients and have received this email in error, can you please notify
the sender immediately and delete the content from your system. Thank you.
[4]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01D01EC9.A4F20A90
Enrolments for Summer School 2015 are still open. To enrol click here:
[5]http://www.massey.ac.nz/massey/admission...
Full details for enrolments can be found at:
[6]http://www.massey.ac.nz/massey/admission...
For more information on available papers and programmes click here:
[7]http://study.massey.ac.nz/
For information on important dates click here:
[8]http://www.massey.ac.nz/massey/about-mas...
References
Visible links
1. mailto:[Massey University request email]
2. file:///tmp/chat.massey.ac.nz
3. http://www.massey.ac.nz/
5. http://www.massey.ac.nz/massey/admission...
6. http://www.massey.ac.nz/massey/admission...
7. http://study.massey.ac.nz/
8. http://www.massey.ac.nz/massey/about-mas...
Massey University
Tena koe and Hello Liam,
Thank you for your email.
All requests for information under the Official Information Act should be
addressed to the Massey University Assistant Vice-Chancellor, Mr Stuart
Morris. Please see the address below:
Mr Stuart Morriss
Assistant Vice-Chancellor and University Registrar
Massey University
Private Bag 11222
Manawatu Mail Centre
Palmerston North 4442
New Zealand
Should you require any further assistance, please do not hesitate to
contact us.
Kia piki te ora and Kind regards,
Ingrid Ames
NATIONAL CONTACT CENTRE
Massey University, National Contact Centre (PN141), Private Bag 11 222,
Manawatu Mail Centre, Palmerston North 4442, New Zealand
Operating Hours: Monday to Friday 8:30 am to 5 pm
Telephone: 0800 MASSEY (0800 627 739), Overseas +64 6 350 5701
Email: [1][Massey University request email]
Facsimile: +64 6 350 5618
Free Text: 5222
Webchat: [2]http://chat.massey.ac.nz/
Website: [3]www.massey.ac.nz
Enrolments for Summer School 2015 are still open. To enrol click here:
[4]http://www.massey.ac.nz/massey/admission...
For more information on available papers and programmes click here:
[5]http://study.massey.ac.nz/
For information on important dates click here:
[6]http://www.massey.ac.nz/massey/about-mas...
Please note: The content of this email is confidential and may also be
legally privileged, intended for the individual or entity named and should
be read by the intended recipient only. If you are not the intended
recipient and have received this email in error, can you please notify the
sender immediately and delete the content from your system. Thank you.
--------------------------------------------------------------------------
-----Original Message-----
From: Liam Stoneley
Sent: Wednesday, 4 November 2015 10:12:49 p.m.
To: Massey University
Subject: Official Information Act request - Assessments in Te Reo Maori
Dear Massey University,
This is a request for information, made under ss 4 and 5 of the
Official Information Act 1982 (“the Act”). I therefore would like
the following information;
1. Please provide a breakdown of the number of students who have
a. Requested to sit any assessment in Te Reo Maori where the language of
instruction is english
b. Sat their assessment in Te Reo Maori
c. Complaints made to either College or University level for the
result of their marked Te Reo Maori assessment
i. Please provide a table of reasons for those complaints and what
their result was.
by College, and going back as far as records allow.
2. If you have a School of Law, please provide a table of:
a. How many assessments were assessed in Te Reo Maori where the language
of instruction is english; and
b. who marked (or has been asked to mark) those assessments taken in Te
Reo
Maori, as far as records allow.
3. Further to point (2), please provide any information on the type
of assessment, it’s percentage and for what course. Any other
information on these assessments would be appreciated.
Please CONFIRM receipt of this email to prevent unnecessary
follow-up emails and extensions being requested.
------------------------------------------------------------------------------------------------------------------
As required by s12(1) of the Act, I am a New Zealand citizen. I
will provide confirmation of this, if required. However, since all
of our correspondence will be published on the FYI.org.nz site, I
will only do so over the phone or email, with which you provide.
This would only be for the purpose of citizenship confirmation, and
nothing further related to this request.
As required by s13(c) of the Act, if this request “has not been
made … to the appropriate department or Minister of the Crown or
organisation or local authority”, it is your duty to give
reasonable assistance to me to direct my request to the appropriate
department or Minister of the Crown or organisation or local
authority.
Further to the above statutory requirement, under s14 of the Act,
if the information I seek is either not held or you believe it is
more closely connected with another department or Minister of the
Crown or organisation, or of a local authority you shall promptly,
and in any case not later than 10 working days after the day on
which the request is received, transfer the request to the other
department or Minister of the Crown or organisation, or to that
local authority, AND inform me accordingly.
As required under s15A of the Act, if you believe that a time
extension is warranted for this request, you must under
ss15A(2),(3) and (4) give notice to me of this extension within 20
working days after the day on which my request was received. In
that notice, you should state; the period of the extension, give
reasons for the extension and remind me of my right to complain to
the Ombudsman under s28(3). Finally, the extension must be for a
reasonable time, having regards to the circumstances.
As required by s18B of the Act, you must consider consulting me
before refusing my request under the provisions of ss18(e) and (f)
which relate to a document not being able to be found or existing
or where substantial collation and research would be required for
my current request.
As required by s19(a)(i), you must provide reasons if you refuse
any parts of this request.
I will, if required, complain to the Ombudsman, as is my right
under s28(3) of the Act, if any of the above statutory requirements
on you are not complied with. Further to this, if your reply is not
“as soon as reasonably practicable, and in any case not later than
20 working days after the day on which the request is received” as
required under s15(1) of the Act, I will also complain to the
Ombudsman.
This request is made through the site FYI.org.nz. All
correspondence will be automatically forwarded to me through the
site and published online immediately. I require, where
appropriate, all electronic copies of all documents in your
response. For more information on how the site works, please visit
[7]www.fyi.org.nz/help/about.
Yours faithfully,
Liam Stoneley
-------------------------------------------------------------------
This is an OIA request done via the FYI website.
Please do not send progress updates as PDF files.
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[8]https://fyi.org.nz/help/officers
If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
References
Visible links
1. mailto:[Massey University request email]
2. http://chat.massey.ac.nz/
3. http://www.massey.ac.nz/
4. http://www.massey.ac.nz/massey/admission...
5. http://study.massey.ac.nz/
6. http://www.massey.ac.nz/massey/about-mas...
7. http://www.fyi.org.nz/help/about
8. https://fyi.org.nz/help/officers
hide quoted sections
From: Liam
Dear Massey University,
Thank you for your reply. I look forward to a response from the AVC within the next 19 working days.
I note, for your convenience, that your own policy that states that requests can be received by any part of your organisation: https://www.massey.ac.nz/massey/fms/Poli...
Furthermore, the Act and Ombudsman guides make it clear that once this request has been received by email, you cannot then make the requester resend the request in hard copy to your own preferred address: http://www.ombudsman.parliament.nz/syste...
Yours sincerely,
Liam Stoneley
Massey University
Thank you for your message. For student enquiries please ensure that you
have provided your Student ID (if known), Full Name, Date of Birth, and
Current Address.
We will respond to your enquiry within one working day.
Kia piki te ora and kind
regards,
NATIONAL CONTACT CENTRE
Massey University, National Contact Centre (PN141), Private Bag 11 222,
Manawatu Mail Centre, Palmerston North 4442, New Zealand
Operating Hours: Monday to Friday 8:30am to 5 pm
Telephone: 0800 MASSEY (0800 627 739), Overseas +64 6 350 5701
Email: [1][Massey University request email]
Facsimile: +64 6 350 5618
Free Text: 5222
Webchat: [2]chat.massey.ac.nz
Website: [3]www.massey.ac.nz
Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipients and have received this email in error, can you please notify
the sender immediately and delete the content from your system. Thank you.
[4]Description: Description: Description: Description: Description:
Description: Description: Description: Description: Description:
Description: Description: Description: cid:image001.png@01D01EC9.A4F20A90
Enrolments for Summer School 2015 are still open. To enrol click here:
[5]http://www.massey.ac.nz/massey/admission...
Full details for enrolments can be found at:
[6]http://www.massey.ac.nz/massey/admission...
For more information on available papers and programmes click here:
[7]http://study.massey.ac.nz/
For information on important dates click here:
[8]http://www.massey.ac.nz/massey/about-mas...
References
Visible links
1. mailto:[Massey University request email]
2. file:///tmp/chat.massey.ac.nz
3. http://www.massey.ac.nz/
5. http://www.massey.ac.nz/massey/admission...
6. http://www.massey.ac.nz/massey/admission...
7. http://study.massey.ac.nz/
8. http://www.massey.ac.nz/massey/about-mas...
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
I should also note that if Massey University would prefer us to send OIA requests to a different email address, they (or anyone, really) can request an update here: https://fyi.org.nz/change_request/new?bo...
The existing email address can be viewed at https://fyi.org.nz/body/massey_universit...
From: Banner, Jodie
Massey University
Dear Mr Stoneley,
I am writing to confirm receipt of your request for information, received
by the University on 4 November 2015.
We will provide a response as soon as reasonably practicable.
Kind regards,
Jodie Banner | Director Risk and Assurance
Risk Management Office | Massey University Manawatû | Ext 83376
Room 3.12, Level 3, Registry Building, Palmerston North +64 6 356 9099
[1]Description: email-sig-without-text
Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipient and have received this email in error, can you please notify the
sender immediately and delete the content from your system. Thank you.
--------------------------------------------------------------------------
-----Original Message-----
From: Liam Stoneley
Sent: Wednesday, 4 November 2015 10:12:49 p.m.
To: Massey University
Subject: Official Information Act request - Assessments in Te Reo Maori
Dear Massey University,
This is a request for information, made under ss 4 and 5 of the
Official Information Act 1982 (“the Act”). I therefore would like
the following information;
1. Please provide a breakdown of the number of students who have
a. Requested to sit any assessment in Te Reo Maori where the language of
instruction is english
b. Sat their assessment in Te Reo Maori
c. Complaints made to either College or University level for the
result of their marked Te Reo Maori assessment
i. Please provide a table of reasons for those complaints and what
their result was.
by College, and going back as far as records allow.
2. If you have a School of Law, please provide a table of:
a. How many assessments were assessed in Te Reo Maori where the language
of instruction is english; and
b. who marked (or has been asked to mark) those assessments taken in Te
Reo
Maori, as far as records allow.
3. Further to point (2), please provide any information on the type
of assessment, it’s percentage and for what course. Any other
information on these assessments would be appreciated.
Please CONFIRM receipt of this email to prevent unnecessary
follow-up emails and extensions being requested.
------------------------------------------------------------------------------------------------------------------
As required by s12(1) of the Act, I am a New Zealand citizen. I
will provide confirmation of this, if required. However, since all
of our correspondence will be published on the FYI.org.nz site, I
will only do so over the phone or email, with which you provide.
This would only be for the purpose of citizenship confirmation, and
nothing further related to this request.
As required by s13(c) of the Act, if this request “has not been
made … to the appropriate department or Minister of the Crown or
organisation or local authority”, it is your duty to give
reasonable assistance to me to direct my request to the appropriate
department or Minister of the Crown or organisation or local
authority.
Further to the above statutory requirement, under s14 of the Act,
if the information I seek is either not held or you believe it is
more closely connected with another department or Minister of the
Crown or organisation, or of a local authority you shall promptly,
and in any case not later than 10 working days after the day on
which the request is received, transfer the request to the other
department or Minister of the Crown or organisation, or to that
local authority, AND inform me accordingly.
As required under s15A of the Act, if you believe that a time
extension is warranted for this request, you must under
ss15A(2),(3) and (4) give notice to me of this extension within 20
working days after the day on which my request was received. In
that notice, you should state; the period of the extension, give
reasons for the extension and remind me of my right to complain to
the Ombudsman under s28(3). Finally, the extension must be for a
reasonable time, having regards to the circumstances.
As required by s18B of the Act, you must consider consulting me
before refusing my request under the provisions of ss18(e) and (f)
which relate to a document not being able to be found or existing
or where substantial collation and research would be required for
my current request.
As required by s19(a)(i), you must provide reasons if you refuse
any parts of this request.
I will, if required, complain to the Ombudsman, as is my right
under s28(3) of the Act, if any of the above statutory requirements
on you are not complied with. Further to this, if your reply is not
“as soon as reasonably practicable, and in any case not later than
20 working days after the day on which the request is received” as
required under s15(1) of the Act, I will also complain to the
Ombudsman.
This request is made through the site FYI.org.nz. All
correspondence will be automatically forwarded to me through the
site and published online immediately. I require, where
appropriate, all electronic copies of all documents in your
response. For more information on how the site works, please visit
[2]www.fyi.org.nz/help/about.
Yours faithfully,
Liam Stoneley
-------------------------------------------------------------------
This is an OIA request done via the FYI website.
Please do not send progress updates as PDF files.
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[3]https://fyi.org.nz/help/officers
If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
References
Visible links
2. http://www.fyi.org.nz/help/about
3. https://fyi.org.nz/help/officers
hide quoted sections
From: Banner, Jodie
Massey University
Dear Mr Stoneley,
The processing of your information request has necessitated consultation
across each of our Colleges and from there to particular individuals who
are assisting in pulling the requested data together from individual
papers and qualifications, on top of their current teaching and research
commitments. Unfortunately, I am unable to provide a full and proper
response to the request today although this was my intention, and am
writing to notify you that we require an extension to the original
response date of not more than two weeks. I am hopeful we will have the
information to you before then. Please note your right to make a complaint
to the Ombudsman about the extension.
If you have any queries or concerns – or would like an update on your
request, please do not hesitate to contact me on 06 3569099 extension
83376.
Kind regards,
Jodie Banner | Director Risk and Assurance
Risk Management Office | Massey University Manawatû | Ext 83376
Room 3.12, Level 3, Registry Building, Palmerston North +64 6 356 9099
[1]Description: email-sig-without-text
Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipient and have received this email in error, can you please notify the
sender immediately and delete the content from your system. Thank you.
From: Banner, Jodie
Sent: Friday, 6 November 2015 3:40 p.m.
To: '[OIA #3326 email]'
Subject: FW: Official Information Act request - Assessments in Te Reo
Maori
Dear Mr Stoneley,
I am writing to confirm receipt of your request for information, received
by the University on 4 November 2015.
We will provide a response as soon as reasonably practicable.
Kind regards,
Jodie Banner | Director Risk and Assurance
Risk Management Office | Massey University Manawatû | Ext 83376
Room 3.12, Level 3, Registry Building, Palmerston North +64 6 356 9099
[2]Description: email-sig-without-text
Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipient and have received this email in error, can you please notify the
sender immediately and delete the content from your system. Thank you.
--------------------------------------------------------------------------
-----Original Message-----
From: Liam Stoneley
Sent: Wednesday, 4 November 2015 10:12:49 p.m.
To: Massey University
Subject: Official Information Act request - Assessments in Te Reo Maori
Dear Massey University,
This is a request for information, made under ss 4 and 5 of the
Official Information Act 1982 (“the Act”). I therefore would like
the following information;
1. Please provide a breakdown of the number of students who have
a. Requested to sit any assessment in Te Reo Maori where the language of
instruction is english
b. Sat their assessment in Te Reo Maori
c. Complaints made to either College or University level for the
result of their marked Te Reo Maori assessment
i. Please provide a table of reasons for those complaints and what
their result was.
by College, and going back as far as records allow.
2. If you have a School of Law, please provide a table of:
a. How many assessments were assessed in Te Reo Maori where the language
of instruction is english; and
b. who marked (or has been asked to mark) those assessments taken in Te
Reo
Maori, as far as records allow.
3. Further to point (2), please provide any information on the type
of assessment, it’s percentage and for what course. Any other
information on these assessments would be appreciated.
Please CONFIRM receipt of this email to prevent unnecessary
follow-up emails and extensions being requested.
------------------------------------------------------------------------------------------------------------------
As required by s12(1) of the Act, I am a New Zealand citizen. I
will provide confirmation of this, if required. However, since all
of our correspondence will be published on the FYI.org.nz site, I
will only do so over the phone or email, with which you provide.
This would only be for the purpose of citizenship confirmation, and
nothing further related to this request.
As required by s13(c) of the Act, if this request “has not been
made … to the appropriate department or Minister of the Crown or
organisation or local authority”, it is your duty to give
reasonable assistance to me to direct my request to the appropriate
department or Minister of the Crown or organisation or local
authority.
Further to the above statutory requirement, under s14 of the Act,
if the information I seek is either not held or you believe it is
more closely connected with another department or Minister of the
Crown or organisation, or of a local authority you shall promptly,
and in any case not later than 10 working days after the day on
which the request is received, transfer the request to the other
department or Minister of the Crown or organisation, or to that
local authority, AND inform me accordingly.
As required under s15A of the Act, if you believe that a time
extension is warranted for this request, you must under
ss15A(2),(3) and (4) give notice to me of this extension within 20
working days after the day on which my request was received. In
that notice, you should state; the period of the extension, give
reasons for the extension and remind me of my right to complain to
the Ombudsman under s28(3). Finally, the extension must be for a
reasonable time, having regards to the circumstances.
As required by s18B of the Act, you must consider consulting me
before refusing my request under the provisions of ss18(e) and (f)
which relate to a document not being able to be found or existing
or where substantial collation and research would be required for
my current request.
As required by s19(a)(i), you must provide reasons if you refuse
any parts of this request.
I will, if required, complain to the Ombudsman, as is my right
under s28(3) of the Act, if any of the above statutory requirements
on you are not complied with. Further to this, if your reply is not
“as soon as reasonably practicable, and in any case not later than
20 working days after the day on which the request is received” as
required under s15(1) of the Act, I will also complain to the
Ombudsman.
This request is made through the site FYI.org.nz. All
correspondence will be automatically forwarded to me through the
site and published online immediately. I require, where
appropriate, all electronic copies of all documents in your
response. For more information on how the site works, please visit
[3]www.fyi.org.nz/help/about.
Yours faithfully,
Liam Stoneley
-------------------------------------------------------------------
This is an OIA request done via the FYI website.
Please do not send progress updates as PDF files.
Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[4]https://fyi.org.nz/help/officers
If you find this service useful as an OIA officer, please ask your web
manager to link to us from your organisation's OIA page.
-------------------------------------------------------------------
References
Visible links
3. http://www.fyi.org.nz/help/about
4. https://fyi.org.nz/help/officers
hide quoted sections
From: Liam
Dear Banner, Jodie,
I am very disappointed that you have waited until the last minute to request this extension. I note that your explanation that you had intended to reply in full today does not reconcile with a further two week extension. For if it is true you intended to reply today, but consultations have not been completed, you would require much less than two weeks to complete this request.
My only hope is that I receive the information as soon as possible, as required under the Act.
Yours sincerely,
Liam Stoneley
From: Banner, Jodie
Massey University
Dear Mr Stoneley,
Please find attached to this email a response to your information request.
Kind regards,
Jodie Banner | Director Risk and Assurance
Risk Management Office | Massey University Manawatū | Ext 83376
Room 3.12, Level 3, Registry Building, Palmerston North +64 6 356 9099
[1]Description: email-sig-without-text
Please note: The content of this email is confidential and may also
be legally privileged, intended for the individual or entity named and
should be read by the intended recipient only. If you are not the intended
recipient and have received this email in error, can you please notify the
sender immediately and delete the content from your system. Thank you.
References
Visible links
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
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Which companies are you discussing GMO's and glyphosate with in 2015 and 2016
To Massey University by T. Benseman
Oliver Lineham (FYI.org.nz volunteer) left an annotation ()
The university has received the request (as evidenced by the reply above), and now must respond to it. Authorities cannot dictate the form of OIA requests. Email, postal, twitter, carrier pigeon, or oral requests are all OIA requests.
For example, see the Ombudsman's guidance on requests by Twitter and Facebook: http://www.ombudsman.parliament.nz/syste...
Requests can be received by any part of an organisation. In fact, this is acknowledged by Massey's own OIA Policy which they do not seem to have followed in this case. https://www.massey.ac.nz/massey/fms/Poli...
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