Citizenship Ceremony - Auckland Region Schedule and Process Improvement Queries

R B made this Official Information request to Department of Internal Affairs

Currently waiting for a response from Department of Internal Affairs, they must respond promptly and normally no later than (details and exceptions).

From: R B

Dear Department of Internal Affairs,

Please share the following information:
1) Dates and location (no address needed, just suburb or district e.g. "Takapuna" is enough) for all public Citizenship ceremonies scheduled - either tentative plans or approved events to occur between November 2025 and August 2026 in the Auckland Region.
2) Number of people currently invited for each ceremony, total capacity and available slots as on the date you extract the information.
3) How many applicants are awaiting to be allocated to a ceremony based on the day of their Citizenship approval date between the dates of October 25th and November 7th (inclusive)?
4) Plans for any efficiencies introduced or designed to proactively avoid backlog of applicants awaiting a ceremony due to known upcoming events (elections, public holiday season, etc).
5) Plans or designs to improve communications or visibility around upcoming Citizenship ceremonies instead of providing a wide range of 1 to 6 months.
6) Steps to solicit client feedback on the experience of Applying for Citizenship
7) Options available for the public to provide feedback on their Citizenship processing experience including raising concerns, complaints, suggestions and compliments.

Thanks,
R B

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From: Vi Saena
Department of Internal Affairs

Tçnâ koe RB

Thank you for your OIA request to the Department of Internal Affairs.

The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 5 December 2025.

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website. If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Ngâ mihi

Vi Saena| Official Correspondence Advisor
Regulatory and Identity Services
The Department of Internal Affairs | Te Tari Taiwhenua
7 Waterloo Quay, Wellington
http://www.dia.govt.nz/

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From: RIS Official Correspondence
Department of Internal Affairs

Tçnâ koe R B

Thank you for your OIA request to the Department of Internal Affairs.

The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 5 December 2025.

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website. If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Ngâ mihi

Vi Saena| Official Correspondence Advisor
Regulatory and Identity Services
The Department of Internal Affairs | Te Tari Taiwhenua
7 Waterloo Quay, Wellington
http://www.dia.govt.nz/

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