Tēnā koe, 

 

Thank you for contacting Health NZ, Te Whatu Ora. This is an automatic
reply to confirm that we have received your email.  Depending on the
nature of your request you may not receive a response for up to 20 working
days.  We will try to respond to your query as quickly as possible.

 

 

Ngā mihi

 

Health NZ, Te Whatu Ora.

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Tēnā koe A J A

Thank you for your email of 29 May 2024, asking for the following
information under the Official Information Act 1982 (the Act):

Currently gender affirming healthcare pathways listed publicly online, and
on health district intranets accessible by practitioners, are not always
consistent with the actual service provided (or not provided) by public
hospitals. Information provided by practitioners and administrators within
specialist departments often contradicts MoH guidelines for provision of
gender affirming care. Patients and general practitioners encounter a lack
of transparency in priority assessment and patient exclusion criteria when
attempting to access certain procedures, which is immensely frustrating,
and wastes both the patients' and practitioners' time. For example, a
deferral letter for an orchidectomy from the Urology department at
Wellington Regional Hospital provided a link to electiveservices.govt.nz,
where the department claimed I could find the prioritisation guidelines
for orchidectomy referrals. The link has been defunct for over a decade
and the website appears to have never contained the  gender affirming
guidelines the department claimed it did.
In light of this lack of transparency or clear pathways, I would like to
request the following information from Te Whatu Ora,
1-What are the pathways for accessing gender affirming:
   -Orchidectomy
   -Hysterectomy
   -Oophorectomy
   -Mastectomy?
2-What are the priority assessment/triaging processes for:
   -Orchidectomy
   -Hysterectomy
   -Oophorectomy
   -Mastectomy?
3-Are these pathways/guidelines/practices different for different
hospitals or different health districts?
5-If funding or resources are not available at a certain hospital or in a
health district, is there a process for referring patients to other
hospitals?
6-How many of the above procedures have been performed by each
hospital/health district within the last 5 years for gender affirming
reasons?
7-How many referrals for these procedures have been deferred/declined by
each hospital/health district?

This email is to let you know that Health NZ needs more time to make a
decision on your request.

The Act requires that we advise you of our decision on your request no
later than 20 working days after the day we received your request.
Unfortunately, it will not be possible to meet that time limit and we are
therefore writing to notify you of an extension of the time to make our
decision, to 8 August 2024.

This extension is required because the consultations necessary to make a
decision on your request are such that a proper response cannot reasonably
be made within the original time limit.

If you have any questions, please contact us
at [1][email address]

If you are not happy with this extension, you have the right to make a
complaint to the Ombudsman. Information about how to do this is available
at [2]www.ombudsman.parliament.nz or by phoning 0800 802 602.

Nāku iti noa, nā

Vicky 

Government Services
Office of the Chief Executive

Health New Zealand | Te Whatu Ora
Statement of confidentiality: This email message and any accompanying
attachments may contain information that is IN-CONFIDENCE and subject to
legal privilege. If you are not the intended recipient, do not read, use,
disseminate, distribute or copy this message or attachments. If you have
received this message in error, please notify the sender immediately and
delete this message

References

Visible links
1. mailto:[Health New Zealand request email]
2. http://www.ombudsman.parliament.nz/