Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.

 

For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].

For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).

For general queries, please visit: [4]Contact us (acc.co.nz).

 

 

Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.acc.co.nz/contact/request-fo...
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/
http://www.acc.co.nz/

Kia ora Anon,

Please find attached an extension letter for your official information
request dated 22 May 2024 (GOV-032554). If you have any questions about
the response you can contact us at this [1]address.

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [2]here. 

Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

------------------- Original Message -------------------
From: Anon <[FOI #26927 email]>;
Received: Wed May 22 2024 01:27:42 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>;
Subject: Official Information request - Contracts of Service - External
Legal Council

[You don't often get email from
[FOI #26927 email]. Learn why this is
important at [3]https://aka.ms/LearnAboutSenderIdentific... ]

Dear Accident Compensation Corporation,

I am writing to request copies of general contractual agreements between
ACC and external legal counsel for representation on reviews, appeals or
any other matters pertaining to conflicts with claimants.

I request all internal policies, rules, guidelines, process, memos, and
all other documents, pertaining to:
(1) When to hire external legal counsel to assist with disputes with
claimants; and
(2) Conditions of the contractual agreement; and
(3) Required notifications to claimants that external legal counsel has
been contracted to represent ACC and the nature and limits to that
representation (for what purpose); and
(4) Required notification to claimants as to what information ACC will be
sharing with the external legal counsel (e.g., specific to a claim,
complaint on claim, review or Court litigation); and
(5) In what instances it is appropriate for ACC employees to cc external
legal counsel into communications with claimants; and
(6) How a claimant may obtain the service agreement between ACC and the
external legal counsel, to ensure that ACC employees are not sharing
information outside of the contracted agreement.

Thanks,

An

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #26927 email]

Is [ACC request email] the wrong address for Official Information
requests to Accident Compensation Corporation? If so, please contact us
using this form:
[4]https://aus01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[5]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. mailto:[email address]
2. https://get.adobe.com/nz/reader/
3. https://aka.ms/LearnAboutSenderIdentific...
4. https://fyi.org.nz/change_request/new?bo...
5. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora Anon
 
Please see the attached letter regarding your Official Information Act
request. 
If you have any questions you can contact us at this [1]address. If you
are having trouble viewing the PDF, please ensure you have the latest
version of Adobe Acrobat Reader. To download this freeware please
click [2]here. 
 
Ngâ mihi

Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. mailto:[email address]
2. https://get.adobe.com/nz/reader/

Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.

 

For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].

For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).

For general queries, please visit: [4]Contact us (acc.co.nz).

 

 

Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.acc.co.nz/contact/request-fo...
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/
http://www.acc.co.nz/

Kia ora,

Thank you for contacting ACC’s Government Services inbox.

If your request falls within scope of the Official Information Act, we
will endeavour to respond as soon as possible, and no later than 20
working days after receipt of your request. If we are unable to respond
within the statutory timeframe, we will notify you of an extension.

 

The information you have requested may involve documents which contain the
names and contact details of individuals. Please let us know whether you
are seeking that information as part of your request. We may need to
consult before deciding whether we can release this information, and this
may take a bit more time. If we do not hear from you, we will assume that
you do not require it.

 

For more information about Official Information Act requests, please
visit: [1]Ombudsman New Zealand | Tari o te Kaitiaki Mana Tangata.

If your request relates to your claim, or you’d like more information
about lodging a claim, please contact ACC’s claims team at 0800 101 996
or [2][email address].

For personal information requests or privacy matters,
please visit [3]Request for personal information (acc.co.nz).

For general queries, please visit: [4]Contact us (acc.co.nz).

 

 

Ngâ mihi,

Government Services

PO Box 242 / Wellington 6011 / New Zealand / [5]www.acc.co.nz

ACC cares about the environment – please don’t print this email
unless it is really necessary. Thank you.

 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. https://www.ombudsman.parliament.nz/
2. mailto:[email address]
3. https://www.acc.co.nz/contact/request-fo...
4. https://www.acc.co.nz/contact/
5. http://www.acc.co.nz/
http://www.acc.co.nz/

Kia ora

Please find attached a letter in response to your below email.

If you have any questions about the response you can contact us at this
[1]address.

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [2]here. 

 

Ngā mihi
Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.
------------------- Original Message -------------------
From: Anon <[FOI #26927 email]>;
Received: Wed Jul 03 2024 10:58:17 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>;
Subject: Re: OIA request - Re: GOV-032554 CRM:0283115

Dear Government Services,

Your response to me is makes no sense. You have tried this stunt before.
Please refer to my response on to you on November 08, 2023 in GOV-028422.
You may find it here.
[3]https://aus01.safelinks.protection.outlo...

You have already provided responses to my OIA requests. Thus, it is
unreasonable and irrational to be asking for this information again, when
you have already decided I am legally entitled to information held by ACC.

I again reiterate my point that ACC has a legislative requirement to
respect my privacy (right 7 of the Code).
Yours sincerely,

An

-----Original Message-----

Kia ora Anon
  
 Please see the attached letter regarding your Official Information Act
 request. 
 If you have any questions you can contact us at this [1]address. If you
 are having trouble viewing the PDF, please ensure you have the latest
 version of Adobe Acrobat Reader. To download this freeware please
 click [2]here. 
  
 Ngâ mihi

 Christopher Johnston (he/him)
 Manager | OIA Services

 * PO Box 242, Wellington 6011

 ACC cares about the environment – please don’t print this email unless it
 is really necessary. Thank you.

 Disclaimer:

 "This message and any attachments may contain confidential and privileged
 information. If you believe you have received this email in error, please
 advise us immediately by return email or telephone and then delete this
 email together with all attachments. If you are not the intended
 recipient, you are not authorised to use or copy this message or any
 attachments or disclose the contents to any other person."

References

 Visible links
 1. [4]mailto:[email address]
 2.
[5]https://aus01.safelinks.protection.outlo...

-------------------------------------------------------------------
Please use this email address for all replies to this request:
[FOI #26927 email]

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. mailto:[email address]
2. https://get.adobe.com/nz/reader/
3. https://fyi.org.nz/request/24454-what-to...
4. mailto:[email
5. https://get.adobe.com/nz/reader/
6. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora Anon

 

Please find attached our response to your official information request
dated 22 May 2024. If you have any questions about the response you can
contact us at this [1]address, for all other matters please use our
contact form at: [2]https://www.acc.co.nz/contact/ alternatively give us
a call on 0800 101 996.

If you are having trouble viewing the PDF, please ensure you have the
latest version of Adobe Acrobat Reader. To download this freeware please
click [3]here. 

 

Ngâ mihi
Christopher Johnston (he/him)
Manager | OIA Services

* PO Box 242, Wellington 6011

ACC cares about the environment – please don’t print this email unless it
is really necessary. Thank you.

------------------- Original Message -------------------
From: Anon <[FOI #26927 email]>; 
Received: Wed May 22 2024 01:27:42 GMT+1200 (New Zealand Standard Time)
To: ACC <[ACC request email]>; Government Services
<[ACC request email]>; <[ACC request email]>; 
Subject: Official Information request - Contracts of Service - External
Legal Council

[You don't often get email from
[FOI #26927 email]. Learn why this is
important at [4]https://aka.ms/LearnAboutSenderIdentific... ]

Dear Accident Compensation Corporation,

I am writing to request copies of general contractual agreements between
ACC and external legal counsel for representation on reviews, appeals or
any other matters pertaining to conflicts with claimants.

I request all internal policies, rules, guidelines, process, memos, and
all other documents, pertaining to:
(1) When to hire external legal counsel to assist with disputes with
claimants; and
(2) Conditions of the contractual agreement; and
(3) Required notifications to claimants that external legal counsel has
been contracted to represent ACC and the nature and limits to that
representation (for what purpose); and
(4) Required notification to claimants as to what information ACC will be
sharing with the external legal counsel (e.g., specific to a claim,
complaint on claim, review or Court litigation); and
(5) In what instances it is appropriate for ACC employees to cc external
legal counsel into communications with claimants; and
(6) How a claimant may obtain the service agreement between ACC and the
external legal counsel, to ensure that ACC employees are not sharing
information outside of the contracted agreement.

Thanks,

An

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #26927 email]

Is [ACC request email] the wrong address for Official Information
requests to Accident Compensation Corporation? If so, please contact us
using this form:
[5]https://aus01.safelinks.protection.outlo...

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:
[6]https://aus01.safelinks.protection.outlo...

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

-------------------------------------------------------------------
 

Disclaimer:

"This message and any attachments may contain confidential and privileged
information. If you believe you have received this email in error, please
advise us immediately by return email or telephone and then delete this
email together with all attachments. If you are not the intended
recipient, you are not authorised to use or copy this message or any
attachments or disclose the contents to any other person."

References

Visible links
1. mailto:[email address]
2. https://www.acc.co.nz/contact/
3. https://get.adobe.com/nz/reader/
4. https://aka.ms/LearnAboutSenderIdentific...
5. https://fyi.org.nz/change_request/new?bo...
6. https://fyi.org.nz/help/officers

hide quoted sections