Complaints and investigations regarding Pipitea Childcare Centre

Oliver Seiler made this Official Information request to Ministry of Education

The request was successful.

From: Oliver Seiler

Dear Ministry of Education,

I am asking for an overview of all complaints the Ministry received against the 'Wellington Public Servants Childcare Centre Incorporated', trading as 'Pipitea Childcare Centre' in Thorndon, Wellington over the last 10 years (2005-2015) and also a list of all investigations the Ministry undertook in regards to this childcare centre within that period, regardless of whether it was an outcome of a complaint or not.

Please provide for each complaint or investigation
- the nature of the complaint
- the outcome of the complaint
- any actions the ministry took as a result of the complaint or investigation
- whether an investigation was undertaken and if so the final report of that investigation

Please provide all information by email where possible.

Please acknowledge the receipt of this request.

Yours faithfully,

Oliver Seiler

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From: Enquiries National

Thank you for your email.

This is an auto generated response confirming your email has been received. Please do not respond to this message.

We will respond to your email as soon as possible.

Ngā mihi, nā

Enquiries National Team | Ministry of Education
45-47 Pipitea St, Wellington, New Zealand
Email [Ministry of Education request email]<mailto:[Ministry of Education request email]>| http://www.minedu.govt.nz<http://www.minedu.govt.nz/>

Note that messages sent to several Ministry email addresses are responded to by this mailbox

Ministry of Education | Te Tāhuhu o te Mātauranga
www.minedu.govt.nz
We get the job done Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn He rōpū manaaki, he rōpū whakarongo, he rōpū ako mātou
We back ourselves and others to win Ka manawanui ki a mātou me ētahi ake kia wikitoria
We work together for maximum impact Ka mahi ngātahi mo te tukinga nui tonu

Great Results are our bottom line Ko ngā huanga tino pai a mātou whāinga mutunga

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From: Enquiries National

Dear Oliver

Thank you for your request for information below. The Ministry will consider and respond to your request in accordance with the Official Information Act 1982 (the Act).

The Act allows up to 20 working days for a response, making the 19th of March the latest date for our response to you. If more than 20 working days are needed due to the potential workload involved in answering your request, we will notify you accordingly.

In the interim, if you have any questions about your request, please email [email address].

Yours sincerely

Enquiries National Team | Ministry of Education | AG
45-47 Pipitea St, Wellington, New Zealand
Email [Ministry of Education request email]| http://www.minedu.govt.nz

Note that messages sent to several Ministry email addresses are responded to by this mailbox
 
Ministry of Education | Te Tāhuhu o te Mātauranga
www.minedu.govt.nz

We get the job done  Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn  He rōpū manaaki, he rōpū whakarongo, he rōpū ako mātou
We back ourselves and others to win  Ka manawanui ki a mātou me ētahi ake kia wikitoria
We work together for maximum impact  Ka mahi ngātahi mo te tukinga nui tonu

Great Results are our bottom line  Ko ngā huanga tino pai a mātou whāinga mutunga

-----Original Message-----
From: Oliver Seiler [mailto:[OIA #2508 email]]
Sent: Wednesday, 18 February 2015 9:00 p.m.
To: Enquiries National
Subject: Official Information Act request - Complaints and investigations regarding Pipitea Childcare Centre

Dear Ministry of Education,

I am asking for an overview of all complaints the Ministry received against the 'Wellington Public Servants Childcare Centre Incorporated', trading as 'Pipitea Childcare Centre' in Thorndon, Wellington over the last 10 years (2005-2015) and also a list of all investigations the Ministry undertook in regards to this childcare centre within that period, regardless of whether it was an outcome of a complaint or not.

Please provide for each complaint or investigation
- the nature of the complaint
- the outcome of the complaint
- any actions the ministry took as a result of the complaint or investigation
- whether an investigation was undertaken and if so the final report of that investigation

Please provide all information by email where possible.

Please acknowledge the receipt of this request.

Yours faithfully,

Oliver Seiler

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the Ministry immediately and delete both messages.

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From: Oliver Seiler

Dear MoE,

This OIA is now more than 3 weeks overdue. When can I expect to receive the requested information?

Yours sincerely,
Oliver Seiler

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From: Enquiries National

Thank you for your email.

This is an auto generated response confirming your email has been received. Please do not respond to this message.

We will respond to your email as soon as possible.

Ngā mihi, nā

Enquiries National Team | Ministry of Education
45-47 Pipitea St, Wellington, New Zealand
Email enquiries.national@e<mailto:[Ministry of Education request email]>ducation.govt.nz | education.govt.nz

Note that messages sent to several Ministry email addresses are responded to by this mailbox

Ministry of Education | Te Tāhuhu o te Mātauranga
education.govt.nz

We get the job done Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn He rōpū manaaki, he rōpū whakarongo, he rōpū ako mātou
We back ourselves and others to win Ka manawanui ki a mātou me ētahi ake kia wikitoria
We work together for maximum impact Ka mahi ngātahi mo te tukinga nui tonu

Great Results are our bottom line Ko ngā huanga tino pai a mātou whāinga mutunga

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From: Enquiries National


Attachment OIA response 911053.txt
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Attachment 0ia 911053.pdf
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Dear Oliver

A response was emailed to you on the 16th of March, please see attached

Kind regards

Enquiries National Team | Ministry of Education | AG
45-47 Pipitea St, Wellington

education.govt.nz  |  Follow us on Twitter: @mineducationnz

We get the job done  Ka oti i a mātou ngā mahi
We are respectful, we listen, we learn  He rōpū manaaki, he rōpū whakarongo, he rōpū ako mātou
We back ourselves and others to win  Ka manawanui ki a mātou, me ētahi ake kia wikitoria
We work together for maximum impact  Ka mahi ngātahi mō te tukinga nui tonu

Great results are our bottom line  Ko ngā huanga tino pai ā mātou whāinga mutunga

-----Original Message-----
From: Oliver Seiler [mailto:[OIA #2508 email]]
Sent: Sunday, 12 April 2015 6:30 p.m.
To: Enquiries National
Subject: RE: Official Information Act request - Complaints and investigations regarding Pipitea Childcare Centre

Dear MoE,

This OIA is now more than 3 weeks overdue. When can I expect to receive the requested information?

Yours sincerely,
Oliver Seiler

-----Original Message-----

Dear Oliver

Thank you for your request for information below. The Ministry will consider and respond to your request in accordance with the Official Information Act 1982 (the Act).

The Act allows up to 20 working days for a response, making the 19th of March the latest date for our response to you. If more than 20 working days are needed due to the potential workload involved in answering your request, we will notify you accordingly.

In the interim, if you have any questions about your request, please email [email address].

Yours sincerely

Enquiries National Team | Ministry of Education | AG
45-47 Pipitea St, Wellington, New Zealand Email [Ministry of Education request email]| http://cp.mcafee.com/d/avndy0w86Qm4TDAXF...

Note that messages sent to several Ministry email addresses are responded to by this mailbox
 
Ministry of Education | Te Tāhuhu o te Mātauranga http://cp.mcafee.com/d/2DRPow939J5xdVVeW...

We get the job done  Ka oti i a mātou ngā mahi We are respectful, we listen, we learn  He rōpū manaaki, he rōpū whakarongo, he rōpū ako mātou We back ourselves and others to win  Ka manawanui ki a mātou me ētahi ake kia wikitoria We work together for maximum impact  Ka mahi ngātahi mo te tukinga nui tonu

Great Results are our bottom line  Ko ngā huanga tino pai a mātou whāinga mutunga

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Please use this email address for all replies to this request:
[OIA #2508 email]

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
http://cp.mcafee.com/d/k-Kr6xASyMCYYDtdd...

If you find this service useful as an OIA officer, please ask your web manager to link to us from your organisation's OIA page.

-------------------------------------------------------------------

DISCLAIMER:
This email (including any attachments) may contain information which is
confidential or legally privileged and may not reflect the Ministry of
Education's view. The Ministry is not responsible for changes made to this email
after we've sent it. If you have received this email by mistake, please reply to
the Ministry immediately and delete both messages.

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