Tēnā koe EngNZ,

Thank you for your OIA request to the Department of Internal Affairs.

The Department will provide its response to your request as soon as practicable and within twenty working days. The 20th working day is 1 September 2023.

Please note that in cases where the Department’s response provides information that is identified to be of general public interest, the response may also be published on the Department of Internal Affairs website. If the Department publishes its response to your OIA request, all personal information, including your name and contact details, will be removed.

Ngā mihi

Krystle Courtier| Official Correspondence Co-ordinator
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and Operations
Te Tari Taiwhenua The Department of Internal Affairs
http://www.dia.govt.nz/

-----Original Message-----
From: EngNZ <[FOI #23717 email]>
Sent: Sunday, 6 August 2023 10:14 am
To: OIA <[email address]>
Subject: Official Information request - LISO role and Status of Citizenship Applications Backlog

[You don't often get email from [FOI #23717 email]. Learn why this is important at https://aka.ms/LearnAboutSenderIdentific... ]

Dear Department of Internal Affairs,

Q1: Could I please request the following data for Citizenship Application By Grant (Submitted online) for the month's June (1st May) 2022 to November (31st Dec) 2022?

Content requested.

Submitted Month
Number of Approved Applications (Submitted Online) Number of Processing Applications (Submitted Online) Number of applications (Submitted Online) waiting to be allocated to a case officer Number of applications (Submitted Online) each month in different queues i.e., requesting the number of applications in each queue separately (May 2022 to December 2022)

Q2: Also, if you can provide a breakup of,

Q3:What is the submission month for each bucket's allocated/processing applications (the day you answer)? For example: Bucket 1: Currently processing Applications submitted in June 2022 Bucket 2: Currently processing applications submitted in Dec 2022.

Q4:Can you provide me with information on the most recent application processed by LISO each month? Can LISO decide to move the application to either Workstream 1 or 3, depending on the application, or does it have to go to Workstream regardless of LISO'S decision on the application?

Q5: Applications that fail to pass automated checks must be assessed by LISO. Is it possible for LISO to make the decision and process it to Workstream 3 for final approval after being checked by LISO? Or does the decision made by LISO have to go to Workstream 1 regardless?

Q6: What is the average time it takes for an application to be assigned to a case officer in each workstream bucket? For example, Bucket 1 takes around 390 working days from the date of submission.

Q7:Current status of applications for Citizenship by Grant submitted online during October 2022?

Yours faithfully,

EngNZ

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #23717 email]

Is [DIA request email] the wrong address for Official Information requests to Department of Internal Affairs? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

hide quoted sections

Kia ora EngNZ

 

Thank you for your OIA request to the Department of Internal Affairs.

 

For the following portion of your request you asked –

 

o Can you provide me with information on the most recent application
processed by LISO each month? Can LISO decide to move the application
to either Workstream 1 or 3, depending on the application, or does it
have to go to Workstream regardless of LISO'S decision on the
application?
o Applications that fail to pass automated checks must be assessed by
LISO. Is it possible for LISO to make the decision and process it to
Workstream 3 for final approval after being checked by LISO? Or does
the decision made by LISO have to go to Workstream 1 regardless?

 

As it stands we are unable to determine what information you are
requesting. In order for us to respond effectively we require
clarification for the above portion of your request. Please
explain/re-word  what information you are seeking.

 

It appears likely that your original request will need to be clarified or
amended to enable us to respond. Please note, any clarification or
amendment of a request is considered to be a new request for the purpose
of calculating the maximum statutory timeframe for response—see section
15(1AA) of the Official Information Act.

 

Ngâ mihi

 

Huey Lim| Advisor Official Correspondence
Te Pâhekoheko, Kâwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs
[1]www.dia.govt.nz

 

-----Original Message-----

From: EngNZ <[2][FOI #23717 email]>

Sent: Sunday, 6 August 2023 10:14 am

To: OIA <[3][email address]>

Subject: Official Information request - LISO role and Status of
Citizenship Applications Backlog

 

[You don't often get email from
[4][FOI #23717 email]. Learn why this is
important at [5]https://aka.ms/LearnAboutSenderIdentific... ]

 

Dear Department of Internal Affairs,

 

Q1: Could I please request the following data for Citizenship Application
By Grant (Submitted online) for the month's June (1st May) 2022 to
November (31st Dec) 2022?

 

Content requested.

 

Submitted Month

Number of Approved Applications (Submitted Online) Number of Processing
Applications (Submitted Online) Number of applications (Submitted Online)
waiting to be allocated to a case officer Number of applications
(Submitted Online) each month in different queues i.e., requesting the
number of applications in each queue separately (May 2022 to December
2022)

 

Q2: Also, if you can provide a breakup of,

 

Q3:What is the submission month for each bucket's allocated/processing
applications (the day you answer)? For example: Bucket 1: Currently
processing Applications submitted in June 2022 Bucket 2: Currently
processing applications submitted in Dec 2022.

 

Q4:Can you provide me with information on the most recent application
processed by LISO each month? Can LISO decide to move the application to
either Workstream 1 or 3, depending on the application, or does it have to
go to Workstream regardless of LISO'S decision on the application?

 

Q5: Applications that fail to pass automated checks must be assessed by
LISO. Is it possible for LISO to make the decision and process it to
Workstream 3 for final approval after being checked by LISO? Or does the
decision made by LISO have to go to Workstream 1 regardless?

 

Q6: What is the average time it takes for an application to be assigned to
a case officer in each workstream bucket? For example, Bucket 1 takes
around 390 working days from the date of submission.

 

Q7:Current status of applications for Citizenship by Grant submitted
online during October 2022?

 

Yours faithfully,

 

EngNZ

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[6][FOI #23717 email]

 

Is [7][DIA request email] the wrong address for Official Information requests
to Department of Internal Affairs? If so, please contact us using this
form:

[8]https://aus01.safelinks.protection.outlo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[9]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

References

Visible links
1. http://www.dia.govt.nz/
2. mailto:[FOI #23717 email]
3. mailto:[email address]
4. mailto:[FOI #23717 email]
5. https://aka.ms/LearnAboutSenderIdentific...
6. mailto:[FOI #23717 email]
7. mailto:[DIA request email]
8. https://fyi.org.nz/change_request/new?bo...
9. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora EngNZ,

 

Thank you for clarifying your request, it is now as follows –

 

 1. Could I please request the following data for Citizenship Application
By Grant (Submitted online) for the month's June (1st May) 2022 to
November (31st Dec) 2022?

Content requested.

Submitted Month

Number of Approved Applications (Submitted Online) Number of Processing
Applications (Submitted Online) Number of applications (Submitted Online)
waiting to be allocated to a case officer Number of applications
(Submitted Online) each month in different queues i.e., requesting the
number of applications in each queue separately (May 2022 to December
2022)

 2. Also, if you can provide a breakup of,

What is the submission month for each bucket's allocated/processing
applications (the day you answer)? For example: Bucket 1: Currently
processing Applications submitted in June 2022 Bucket 2: Currently
processing applications submitted in Dec 2022.

 3. What is the average time it takes for an application to be assigned to
a case officer in each workstream bucket? For example, Bucket 1 takes
around 390 working days from the date of submission.
 4. Current status of applications for Citizenship by Grant submitted
online during October 2022
 5. Can you please provide me with information on the most recent
application processed by LISO?
 6. Can LISO decide to move the application to either Workstream 1 or 3,
depending on the application, or does it have to go to Workstream
regardless of LISO'S decision on the application?
 7. Are the applications that failed to pass automated checks must be
assessed by LISO? What will be the possible outcomes of LISO’s
checking?
 8. Is it possible for LISO to make the decision and process it to
Workstream 3 for final approval after being checked by LISO? Or must
the decision made by LISO go to Workstream 1 regardless?

 

Any clarification or amendment of a request is considered to be a new
request for the purpose of calculating the statutory timeframe for
response. Therefore, pursuant to section 15(1AA) of the Official
Information Act 1982, the Department of Internal Affairs will provide its
response to your request as soon as practicable and within twenty working
days. This now makes the 20th working day 12 September 2023.

 

Ngā mihi

 

Huey Lim| Advisor Official Correspondence
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs
[1]www.dia.govt.nz

 

-----Original Message-----

From: EngNZ <[2][FOI #23717 email]>

Sent: Tuesday, August 15, 2023 1:30 PM

To: SDO Official Correspondence <[3][email address]>

Subject: Re: Official Information Act Request OIA 2324 0081

 

Dear SDO Official Correspondence,

 

Hi,

 

For clarity, I have broken the questions into smaller ones.

 

Q: Can you please provide me with information on the most recent
application processed by LISO?

 

Q: Can LISO decide to move the application to either Workstream 1 or 3,
depending on the application, or does it have to go to Workstream
regardless of LISO'S decision on the application?

 

Q: Are the applications that failed to pass automated checks must be
assessed by LISO? What will be the possible outcomes of LISO’s checking?

 

Q: Is it possible for LISO to make the decision and process it to
Workstream 3 for final approval after being checked by LISO? Or must the
decision made by LISO go to Workstream 1 regardless?

 

Yours sincerely,

 

EngNZ

 

-----Original Message-----

 

Kia ora EngNZ

 

 

 

Thank you for your OIA request to the Department of Internal Affairs.

 

 

 

For the following portion of your request you asked –

 

 

 

o Can you provide me with information on the most recent application 
processed by LISO each month? Can LISO decide to move the application  to
either Workstream 1 or 3, depending on the application, or does it  have
to go to Workstream regardless of LISO'S decision on the  application?

o Applications that fail to pass automated checks must be assessed by 
LISO. Is it possible for LISO to make the decision and process it to 
Workstream 3 for final approval after being checked by LISO? Or does  the
decision made by LISO have to go to Workstream 1 regardless?

 

 

 

As it stands we are unable to determine what information you are 
requesting. In order for us to respond effectively we require 
clarification for the above portion of your request. Please 
explain/re-word  what information you are seeking.

 

 

 

It appears likely that your original request will need to be clarified or 
amended to enable us to respond. Please note, any clarification or 
amendment of a request is considered to be a new request for the purpose 
of calculating the maximum statutory timeframe for response—see section

15(1AA) of the Official Information Act.

 

 

 

Ngâ mihi

 

 

 

Huey Lim| Advisor Official Correspondence  Te Pâhekoheko, Kâwai ki te iwi
| Operations, Service Delivery and  Operations

 

Te Tari Taiwhenua  The Department of Internal Affairs

[1][4]https://aus01.safelinks.protection.outlo...

 

 

 

-------------------------------------------------------------------

Please use this email address for all replies to this request:

[5][FOI #23717 email]

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

[6]https://aus01.safelinks.protection.outlo...

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

-------------------------------------------------------------------

References

Visible links
1. http://www.dia.govt.nz/
2. mailto:[FOI #23717 email]
3. mailto:[email address]
4. http://www.dia.govt.nz/
5. mailto:[FOI #23717 email]
6. https://fyi.org.nz/help/officers

hide quoted sections

Kia ora EngNZ

 

Please find attached the response to your Official Information Act
Request.

 

Ngā mihi

 

Huey Lim| Advisor Official Correspondence
Te Pāhekoheko, Kāwai ki te iwi | Operations, Service Delivery and
Operations

Te Tari Taiwhenua  The Department of Internal Affairs

[1]www.dia.govt.nz

 

References

Visible links
1. http://www.dia.govt.nz/