This is an HTML version of an attachment to the Official Information request 'Latitude Financial Services/Latitude Group communications'.
From:
To:
Media Internal Affairs
Subject:
Re: AM CONFIRMATION - MARIA ROBERTSON - MARCH 22
Date:
Tuesday, 21 March 2023 5:19:50 pm
Attachments:
image001.png
Great, thank you
1982
On Tue, Mar 21, 2023 at 5:19 PM Media Internal Affairs <[email address]> wrote:
Yes, definitely Maria! That’s fine.
Act 
From: 
@discovery.com> 
Sent: Tuesday, 21 March 2023 5:14 pm
To: Media Internal Affairs <[email address]>; 
@discovery.com>
Subject: Re: AM CONFIRMATION - MARIA ROBERTSON - MARCH 22
Thanks Mary
Just confirming it is Maria who will be appearing on the show tomorrow and not Julia?
Also, these questions are a guide only - the hosts will likely ask more.
Information 
Thanks
On Tue, Mar 21, 2023 at 5:06 PM Media Internal Affairs <[email address]> wrote:
Kia ora 
Official 
Thanks for your enquiry. Please see our answer below, which can be attributed
to Julia Wootton, General Manager Services and Access at Te Tari Taiwhenua
Department of Internal Affairs.
the 
1. Who should we be giving our passports to?
The primary purpose of the New Zealand Passport is to facilitate travel .
We understand that people do use it as a form of identification, but urge
passport holders to exercise caution when providing their passport for this
under 
purpose.
For example, it is always good to enquire about how any copies of any of their
identity documents are stored, shared and used when supplying this
information to third parties.
Our advice is for people to keep their passport secure while they are using it,
store it safely away from view when they are not, and never hand it over as a
guarantee.
Additional tips for keeping your passport safe are available from
Released passports.govt.nz/travel-information/ and safetravel.govt.nz/passports-and-
visas.

2. What is your advice to companies who request our passport
information?
The collection, storage and use of passport information should comply with the
provisions of the Privacy Act and companies should take particular care not to
over collect personal information.
The Privacy Act 2020 governs how organisations and businesses can collect,
1982
store, use and share personal information.
The Privacy Act has 13 privacy principles that govern how businesses and
organisations should collect, handle and use personal information.
Act 
More information on these principles is available from privacy.org.nz/privacy-
act-2020/privacy-principles/.
If you need more information or advice for companies handling personal
information, please contact the Privacy Commissioner.
We also suggest that businesses investigate other ways of confirming identity
such as a RealMe verified identity.
RealMe makes it easier for people to access and use online services offered by
both government and the private sector. The service has been created to build
Information 
trust and confidence by adhering to New Zealand Government security,
identity and privacy legislation.
Please visit realme.govt.nz/ for more information.
3. Are employees legally obligated to give up this information?
Please refer to our response to question number two. People are not legally
Official 
obligated to provide passport information, and the collection, storage and use
of passport information should comply with the provisions of the Privacy Act.
4.
the 
 If passport information has been stolen through hacking, should
you get a new one?
In relation to the Latitude Financial Services data breach, the Department has
assessed the risk and determined that people do not need to apply for a new
passport.
A passport cannot be renewed with just the information from the passport book
under 
alone, and DIA has robust processes in place to determine that only those who
should be entitled to a new passport are able to get one.
For more information about what to do if your passport was affected by the
Latitude Financial Services data breach, please visit passports.govt.nz/latitude-
financial-services-data-breach/
5. Why are companies/organisations allowed to request passport
information?
Released Please see response to question number two. The collection, storage and use of
passport information should comply with the provisions of the Privacy Act.


1982
Act 
Information 
Official 
the 
under 
Released 


 when you arrive
at the studio, or if you need to contact us urgently on the morning of your interview.
AM Interview Confirmation
Segment Details
Date

Wednesday, 22 March 2023
1982
Studio
0650 AM
Arrival
Time
On Air

0720 AM
Act 
Time
Topic

Latitude hack
Talent Details
Name

Maria Robertson
Designation Department of Internal Affairs Deputy Chief Executive
Contact
cell number | [email address]
Details
Social

Platform | @Handle
Media
Please provide
one only 
Information 
(FB, Tw, IG,
Tik Tok)
Important Information
Location

Newshub Wellington Newsroom, 15 Walter Street, Te Aro, Wellington
Transport
Visitor parking is available on site. 
Please do not use other reserved car parks. Additional on-street parking is available if visitor parking is
full.
Official 
Taxi transfers can be arranged on request.
Appearance There is no formal dress-code for the show, however as a national news show, we do ask
you to dress tidily. Please do not wear stripes or busy patterns.
the 
You will be fitted with a lapel-microphone, so please do not wear bracelets or heavy
jewellery that may make noise or bump against the microphone when you move.
Hair &
Please arrive camera ready. Please no wet-hair.
Makeup
Language

Please remember, as we are on-air early in the morning, children may be watching, so take
care with your language.
under 
Copies of
Unfortunately due to the high volume of content we produce, we can’t guarantee your
recordings interview will be posted on our digital assets. We are also unable to provide a clipping of
your interview. If you’d like to review your appearance, we suggest recording it on your
own device.
Please let us know if you have any questions!
--
Released 



wbd.com
1982
Act 
Information 
Official 
the 
under 
Released 

From:
To:
Media Internal Affairs
Subject:
Re: AM CONFIRMATION - MARIA ROBERTSON - MARCH 22
Date:
Tuesday, 21 March 2023 5:19:50 pm
Attachments:
image001.png
Great, thank you
1982
On Tue, Mar 21, 2023 at 5:19 PM Media Internal Affairs <[email address]> wrote:
Yes, definitely Maria! That’s fine.
Act 
From: 
@discovery.com> 
Sent: Tuesday, 21 March 2023 5:14 pm
To: Media Internal Affairs <[email address]>; 
@discovery.com>
Subject: Re: AM CONFIRMATION - MARIA ROBERTSON - MARCH 22
Thanks Mary
Just confirming it is Maria who will be appearing on the show tomorrow and not Julia?
Also, these questions are a guide only - the hosts will likely ask more.
Information 
Thanks
On Tue, Mar 21, 2023 at 5:06 PM Media Internal Affairs <[email address]> wrote:
Kia ora 
Official 
Thanks for your enquiry. Please see our answer below, which can be attributed
to Julia Wootton, General Manager Services and Access at Te Tari Taiwhenua
Department of Internal Affairs.
the 
1. Who should we be giving our passports to?
The primary purpose of the New Zealand Passport is to facilitate travel .
We understand that people do use it as a form of identification, but urge
passport holders to exercise caution when providing their passport for this
under 
purpose.
For example, it is always good to enquire about how any copies of any of their
identity documents are stored, shared and used when supplying this
information to third parties.
Our advice is for people to keep their passport secure while they are using it,
store it safely away from view when they are not, and never hand it over as a
guarantee.
Additional tips for keeping your passport safe are available from
Released passports.govt.nz/travel-information/ and safetravel.govt.nz/passports-and-
visas.

2. What is your advice to companies who request our passport
information?
The collection, storage and use of passport information should comply with the
provisions of the Privacy Act and companies should take particular care not to
over collect personal information.
The Privacy Act 2020 governs how organisations and businesses can collect,
1982
store, use and share personal information.
The Privacy Act has 13 privacy principles that govern how businesses and
organisations should collect, handle and use personal information.
Act 
More information on these principles is available from privacy.org.nz/privacy-
act-2020/privacy-principles/.
If you need more information or advice for companies handling personal
information, please contact the Privacy Commissioner.
We also suggest that businesses investigate other ways of confirming identity
such as a RealMe verified identity.
RealMe makes it easier for people to access and use online services offered by
both government and the private sector. The service has been created to build
Information 
trust and confidence by adhering to New Zealand Government security,
identity and privacy legislation.
Please visit realme.govt.nz/ for more information.
3. Are employees legally obligated to give up this information?
Please refer to our response to question number two. People are not legally
Official 
obligated to provide passport information, and the collection, storage and use
of passport information should comply with the provisions of the Privacy Act.
4.
the 
 If passport information has been stolen through hacking, should
you get a new one?
In relation to the Latitude Financial Services data breach, the Department has
assessed the risk and determined that people do not need to apply for a new
passport.
A passport cannot be renewed with just the information from the passport book
under 
alone, and DIA has robust processes in place to determine that only those who
should be entitled to a new passport are able to get one.
For more information about what to do if your passport was affected by the
Latitude Financial Services data breach, please visit passports.govt.nz/latitude-
financial-services-data-breach/
5. Why are companies/organisations allowed to request passport
information?
Released Please see response to question number two. The collection, storage and use of
passport information should comply with the provisions of the Privacy Act.


1982
Act 
Information 
Official 
the 
under 
Released 


 when you arrive
at the studio, or if you need to contact us urgently on the morning of your interview.
AM Interview Confirmation
Segment Details
Date

Wednesday, 22 March 2023
1982
Studio
0650 AM
Arrival
Time
On Air

0720 AM
Act 
Time
Topic

Latitude hack
Talent Details
Name

Maria Robertson
Designation Department of Internal Affairs Deputy Chief Executive
Contact
cell number | [email address]
Details
Social

Platform | @Handle
Media
Please provide
one only 
Information 
(FB, Tw, IG,
Tik Tok)
Important Information
Location

Newshub Wellington Newsroom, 15 Walter Street, Te Aro, Wellington
Transport
Visitor parking is available on site. 
Please do not use other reserved car parks. Additional on-street parking is available if visitor parking is
full.
Official 
Taxi transfers can be arranged on request.
Appearance There is no formal dress-code for the show, however as a national news show, we do ask
you to dress tidily. Please do not wear stripes or busy patterns.
the 
You will be fitted with a lapel-microphone, so please do not wear bracelets or heavy
jewellery that may make noise or bump against the microphone when you move.
Hair &
Please arrive camera ready. Please no wet-hair.
Makeup
Language

Please remember, as we are on-air early in the morning, children may be watching, so take
care with your language.
under 
Copies of
Unfortunately due to the high volume of content we produce, we can’t guarantee your
recordings interview will be posted on our digital assets. We are also unable to provide a clipping of
your interview. If you’d like to review your appearance, we suggest recording it on your
own device.
Please let us know if you have any questions!
--
Released 



wbd.com
1982
Act 
Information 
Official 
the 
under 
Released 


1982
Act 
Information 
Official 
the 
under 
Released 


1982
Act 
Information 
Official 
the 
under 
Released 


From:
To:
Media Internal Affairs
Subject:
Re: TVNZ query
Date:
Tuesday, 28 March 2023 9:59:04 am
Attachments:
image001.png
image002.png
image003.png
Hi Mary - if this changes today - could you keep me posted?
1982
Act 
From: Media Internal Affairs <[email address]>
Sent: Monday, March 27, 2023 2:49:51 PM
To: 
@tvnz.co.nz>
Subject: RE: TVNZ query
Kia ora 
,
I have the following response for you:
We are still working closely with Latitude, but can’t provide an updated number because the
data is still being analysed
Ngā mihi nui,
Information 
Mary
Mary Burgess (she/her)
Senior Media Advisor
Te Tari Taiwhenua | Department of Internal Affairs
Media phone | 
DIA Logo - Email Signature
Official 
dia.govt.nz| Facebook | LinkedIn
From: 
@tvnz.co.nz> 
the 
Sent: Monday, 27 March 2023 1:08 pm
To: Media Internal Affairs <[email address]>
Subject: TVNZ query
Hi there,
I see Latitude has just put out an update confirming their hack is worse than initially
thought - and say that 53,000 passports were taken.
under 
Can someone from DIA confirm the number of NZ ones impacted if it's changed from last
week?
Cheers,
Released 


1982
Act 
Information 
Official 
the 
under 
Released