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Timeline for Quality Control assessment

Davinder Singh made this Official Information request to Ministry of Business, Innovation & Employment

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From: Davinder Singh

Dear Ministry of Business, Innovation & Employment,

Can I please have your assistance in gathering some information regarding the SMC residency applications that are being sent to the Quality control team

1. As of 8 November 2021, what is the date of application (SMC Application) for the files that are at the front of the queue (to be allocated to an officer in the Quality Control Team)?

2. What is the current waiting time for a file to be allocated to an officer in the Quality Control Team?

3. My file is in the queue to be assigned to a Quality control assessment since 29 July 2021 and still has had no officer assigned to my case. Are such long lead times normal? If not can you please let me know the reason for such long waiting times.

Yours faithfully,
Davinder Singh

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From: Ministerial Services
Ministry of Business, Innovation & Employment

Ref: 2122-1703

 

Dear Davinder,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 8/11/21 requesting under the Official
Information Act 1982 (the Act), the following:

 

“Can I please have your assistance in gathering some information regarding
the SMC residency applications that are being sent to the Quality control
team 1. As of 8 November 2021, what is the date of application (SMC
Application) for the files that are at the front of the queue (to be
allocated to an officer in the Quality Control Team)? 2. What is the
current waiting time for a file to be allocated to an officer in the
Quality Control Team? 3. My file is in the queue to be assigned to a
Quality control assessment since 29 July 2021 and still has had no officer
assigned to my case. Are such long lead times normal? If not can you
please let me know the reason for such long waiting times.”

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course.

 

Due to the current Covid-19 alert level, the Ministry is currently focused
on assisting with the pandemic response and your response may be delayed.
The Ministry will contact you to provide further updates specific to your
request once it has been assessed.

 

If you have any enquiries regarding your request, or its urgency, feel
free to contact us via email at [1][MBIE request email].

 

Nâku noa, nâ

MINISTERIAL SERVICES

            

Ngâ Pou o te Taumaru

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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From: INZ OIAs
Ministry of Business, Innovation & Employment

Dear Davinder,

Thank you for your information request regarding the time taken for SMC applications to be allocated to the quality control team.

It would help us to provide you with a complete response if we can identify your application in Immigration New Zealand’s Application Management System. Please send either your application number or full name and date of birth to [email address]. I suggest that you do not send this information through the FYI website as information sent through that website is publicly available and can be viewed by anyone who can access the site.

Ngâ Mihi,

BUSINESS MANAGEMENT TEAM
Immigration New Zealand
Ministry of Business, Innovation and Employment
15 Stout Street, PO Box 1473, Wellington 6140
NZBN 9429000106078

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