Dear Jaden Jones  
I am writing to acknowledge receipt of your information request, dated 13
June 2021.   

In accordance with section 15 of the Official Information Act 1982 we will
try to respond to your request as soon as possible and in any event no
later than 20 working days after the day your request was received. If we
are unable to respond to your request by then, we will notify you of an
extension of that timeframe.

In order to gather information relevant to your request, we may make
details of your request known to Fire and Emergency personnel who are
likely to be able to assist with the identification and collation of that
information.  This will not include your identity as the requestor, unless
it is reasonably necessary to share that in order to gather information
relevant to your request.  Please let us know immediately if you have any
concerns about the sharing of details of your request, including your
identity, within Fire and Emergency.  We will contact you to discuss your
concerns and how they will affect our approach to processing your request.

We will also contact you if:

·         we require further information to clarify, or to enable us to
process, your request;

·         we need to tell a third party who you are, in order to consult
on your request or information that relates to it.

Kind regards

Official Information Team

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Dear Jaden, 
 
Official Information Request - F2627643 - Ravensdown, 312 Main South Rd,
Hornby
I refer to your official information request dated 13 June 2021
for F2627643 - Ravensdown, 312 Main South Rd, Hornby
In accordance with the provisions of the Official Information Act 1982, I
release the following information.
 
Christchurch 2518 (ELY999) was not at the incident as it was undergoing
service repairs at the time, therefore, Gisborne 8118 (FKG467) was used in
its place temporarily.
 
You have the right to seek an investigation and review by the Ombudsman of
this decision. Information about how to make a complaint is available at
www.ombudsman.parliament.nz or freephone 0800 802 602.
 
Please note the Incident Report provided to you is generated by Fire and
Emergency New Zealand’s electronic station management system (SMS Report).
In SMS Reports, ‘Notifications’ and ‘Message Log’ fields are reported in
real time as fire crews and our communication centres communicate with
each other during the incident. They are not the official final records of
incidents but word for word transcripts of ‘live’ situations as they
occur. They may contain spelling errors or commonly used abbreviations.
 
Yours sincerely
The Official Information Team

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