Dear Ministry of Health,

I recently had a phone conversation with MedSafe, during which it came out that MedSafe only polices part of the Medicines Act 1981. When I asked if there was a list online of which Sections of the act are covered by MedSafe, I was told that there wasn't.

Please could you supply me with a list of which sections of the Medicines Act 1981 are relevant to MedSafe and which are not. For any that are not, please can you let me know if there is another MoH department that is responsible.

Given that my original request was regarding Sections 57 and 58 of the Act (advertising), I would also like to know what MedSafe's current processes and procedures are for dealing with complaints from the public regarding breaches of Sections 57 and 58 of the act.

Finally, it would be great to see some data or statistics regarding MedSafe's responses to complaints. Do you have any numbers regarding incoming complaints that are successfully resolved by MedSafe, ones that have no action taken, etc? The more fine grained the data, the better, so individual records would be great, but totals, percentages and averages would suffice.

Yours faithfully,

Mark Honeychurch