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SMC -Non priority que

Tammy made this Official Information request to Iain Lees-Galloway

This request has an unknown status. We're waiting for Tammy to read a recent response and update the status.

From: Tammy

Dear Iain Lees-Galloway,

INZ now has 2 ques to process SMC resident application , they are priority and non-priority que.

My question is why is INZ not allocating case officers to Non -priority que ? They are stuck on December 17 2018 for a while now.

Is there any plan to gets these applications processed? If yes when will we hear about that.

Yours faithfully,
TAMMY

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From: I Lees-Galloway (MIN)
Iain Lees-Galloway



On behalf of Hon Iain Lees-Galloway, Minister of Immigration, Minister for
ACC and Minister for Workplace Relations and Safety, thank you for your
email.  Please consider this email as an acknowledgement.

Thank you for taking the time to write and please be assured that your
comments will be read by the Minister.  Due to the high volume of
enquiries at this time, processing time may take longer than normal.

You may also find the following websites useful:

o [1]https://covid19.govt.nz/
o [2]Immigration New Zealand website
o [3]Employment New Zealand website;
o [4]WorkSafe website;
o [5]ACC website

If your email falls outside of the Minister’s portfolio responsibilities,
expresses a personal view or is copied to multiple Members of Parliament,
then your opinion will be noted and your correspondence may be transferred
to another office, or there may be no further response to you.

 

Your patience is appreciated at this time.

 

Thank you for all you have done to help break the chain and stop the
spread of COVID-19. Everyone has played a part in keeping us safe. It has
been an amazing effort. Now our job is to ensure we don’t waste that hard
work. 

 

So stay safe as we get moving again in Level 2, don’t forget to keep
washing your hands, keep physical distancing, and ensure we can do contact
tracing in case of another outbreak.

 

For the latest health information and advice on COVID-19, please visit
the [6]Ministry of Health's website.

 

Yours sincerely,

 

Office of Hon Iain Lees-Galloway

Minister for Workplace Relations and Safety

Minister of Immigration

Minister for ACC

Deputy Leader of the House | MP for Palmerston North

P: 64 (4) 817 8713 | E: [7][Iain Lees-Galloway request email]  

                        Authorised by Hon Iain Lees-Galloway, Wellington

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From: I Lees-Galloway (MIN)
Iain Lees-Galloway


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Good Afternoon

 

We acknowledge receipt of your official information request which we
received today, for the following information;

 

              INZ now has 2 ques to process SMC resident application ,
they are priority and non-priority que.

 

My question is why is INZ not allocating case officers to Non -priority
que ? They are stuck on December 17 2018 for a while now.

 

Is there any plan to gets these applications processed? If yes when will
we hear about that.

 

We will endeavour to respond to your request as soon as possible and in
any event no later than 20 working days after the day your request was
received.

 

If we are unable to respond to your request within the appropriate
timeframe, we will notify you of an extension of that timeframe.  If your
OIA request requires full or part transfer, we will contact you within the
required timeframe.

 

Regards

 

[1]Crest Office Hon Iain Lees-Galloway

Minister for Workplace Relations and Safety

Minister of Immigration

Minister for ACC

Deputy Leader of the House | MP for Palmerston North

P: 64 (4) 817 8713 | E: [2][Iain Lees-Galloway request email]  

                        Authorised by Hon Iain Lees-Galloway, Wellington

 

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From: I Lees-Galloway (MIN)
Iain Lees-Galloway


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Good Evening

 

I refer to your official information request dated 28 May 2020 for the
following information:

 

INZ now has 2 ques to process SMC resident application , they are priority
and non-priority que.

 

My question is why is INZ not allocating case officers to Non -priority
que ? They are stuck on December 17 2018 for a while now.

 

Is there any plan to gets these applications processed? If yes when will
we hear about that.

 

We are transferring your request to Immigration New Zealand at the
Ministry of Business, Innovation and Employment, as the information to
which your request relates to is not held by us but is believed to be held
by them.

 

In these circumstances, we are required by section 14 of the Official
Information Act to transfer your request.

 

You will hear further from Immigration New Zealand, concerning your
request. 

 

Regards

 

[1]Crest Office Hon Iain Lees-Galloway

Minister for Workplace Relations and Safety

Minister of Immigration

Minister for ACC

Deputy Leader of the House | MP for Palmerston North

P: 64 (4) 817 8713 | E: [2][Iain Lees-Galloway request email]  

                        Authorised by Hon Iain Lees-Galloway, Wellington

 

From: I Lees-Galloway (MIN)
Sent: Thursday, 28 May 2020 4:32 PM
To: '[FOI #12915 email]'
<[FOI #12915 email]>
Subject: OIA Ack | Tammy | 28 May 2020

 

Good Afternoon

 

We acknowledge receipt of your official information request which we
received today, for the following information;

 

              INZ now has 2 ques to process SMC resident application ,
they are priority and non-priority que.

 

My question is why is INZ not allocating case officers to Non -priority
que ? They are stuck on December 17 2018 for a while now.

 

Is there any plan to gets these applications processed? If yes when will
we hear about that.

 

We will endeavour to respond to your request as soon as possible and in
any event no later than 20 working days after the day your request was
received.

 

If we are unable to respond to your request within the appropriate
timeframe, we will notify you of an extension of that timeframe.  If your
OIA request requires full or part transfer, we will contact you within the
required timeframe.

 

Regards

 

[3]Crest Office Hon Iain Lees-Galloway

Minister for Workplace Relations and Safety

Minister of Immigration

Minister for ACC

Deputy Leader of the House | MP for Palmerston North

P: 64 (4) 817 8713 | E: [4][Iain Lees-Galloway request email]  

                        Authorised by Hon Iain Lees-Galloway, Wellington

 

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From: Ministerial Services

Ref: 1920-1686

 

Dear Tammy,

 

On behalf of the Ministry of Business, Innovation and Employment I
acknowledge your email of 28 May 2020 requesting under the Official
Information Act 1982 (the Act), the following:

 

INZ now has 2 ques to process SMC resident application , they are priority
and non-priority que.

 

My question is why is INZ not allocating case officers to Non -priority
que ? They are stuck on December 17 2018 for a while now.

 

Is there any plan to gets these applications processed? If yes when will
we hear about that.

 

 

Your request is being processed in accordance with the Act and a response
will be sent to you in due course.

 

Please note, due to ongoing COVID-19 response work, requests are currently
being triaged and those relating to Covid-19 processed as a priority.
Remaining requests are being assessed as per the Ombudsman’s guidance
(which can be found here:
[1]www.ombudsman.parliament.nz/news/chief-ombudsmans-statement-official-information-response-times-during-covid-19-emergency)
and processed accordingly.

 

If you have any enquiries regarding your request, or its urgency, feel
free to contact us via email at [2][email address].

 

Nâku noa, nâ

MINISTERIAL SERVICES

 

Corporate, Governance and Information

Ministry of Business, Innovation and Employment

Level 4, 15 Stout Street, PO Box 1473, Wellington 6140

NZBN 9429000106078

 

 

[3]www.govt.nz - your guide to finding and using New Zealand government
services

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References

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1. http://www.ombudsman.parliament.nz/news/...
2. mailto:[email address]
3. http://www.govt.nz/

Link to this

From: Margaret Huang


Attachment DOIA 1920 1686 Signed and dated response.pdf
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Dear Tammy,

 

Please find our response to your OIA request attached.

 

Kind regards,

Margaret Huang

BUSINESS ADVISOR

 

Operations Support, Immigration New Zealand

Ministry of Business, Innovation & Employment

 

[1][email address]

Level 1, 15 Stout Street, PO Box 1473, Wellington 6011

 

[2]www.govt.nz - your guide to finding and using New Zealand government
services

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References

Visible links
1. mailto:[email address]
2. http://www.govt.nz/

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