Complaints made about Corrections Officers

Kate McIntyre made this Official Information request to Department of Corrections

The request was partially successful.

From: Kate McIntyre

Dear Department of Corrections,

Please provide me with the total number of complaints made against Corrections Officers per annum, broken down by resolution type. Please provide this as far back as records permit.

Yours faithfully,

Kate McIntyre

Link to this

From: Info@Corrections
Department of Corrections

Thank you for contacting the Department of Corrections; this is an
automatic reply to confirm we have received your email – please do not
reply to this e mail.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days.

 

Be assured we will endeavour to respond to you as quickly as possible.

 

If you are a friend or family member of someone in prison, you can find
some useful information [1]here.

 

If you are requesting information we are required to comply with the
Privacy Act 1993, the Official Information Act 1982 and the Victims Rights
Act 2002.

 

Unless you are the victim of a serious crime, or there are safety reasons,
we are required to ask the offender for their permission to release their
information to you.  If you do not want the offender to know you are
asking about them, please let us know as soon as possible.

 

If you are a victim, you will find information about the Victim
Notification Register on our website [2]here.

 

If you are emailing regarding a media query, please contact
[email address]

 

Our website, [3]http://www.corrections.govt.nz/ provides up to date news
and information about our work, you can also follow us on [4]Facebook and
[5]Twitter.

 

Kind regards,

The Ministerial Services Team

[6][Department of Corrections request email]

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------The
information in this message is the property of the New Zealand Department
of Corrections. It is intended only for the person or entity to which it
is addressed and may contain privileged or in confidence material. Any
review, storage, copying, editing, summarising, transmission,
retransmission, dissemination or other use of, by any means, in whole or
part, or taking any action in reliance upon, this information by persons
or entities other than intended recipient are prohibited. If you received
this in error, please contact the sender and delete the material from all
computers.

References

Visible links
1. http://www.corrections.govt.nz/working_w...
2. http://www.corrections.govt.nz/informati...
3. http://www.corrections.govt.nz/
4. https://www.facebook.com/CorrectionsNZ/
5. https://twitter.com/correctionsnz
6. mailto:[Department of Corrections request email]

Link to this

From: Info@Corrections
Department of Corrections


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Good morning Kate,

 

Thank you for your email of 12 April 2019 requesting information relating
to complaints made against Corrections Officers .

 

Please be advised your request has been received, and will be considered
under the Official Information Act 1982.

 

Kind regards,

Ministerial Services

Department of Corrections, Ara Poutama Aotearoa

a: National Office, Mayfair House, 44 - 52 The Terrace, Wellington, 6011

[1][IMG] [2][IMG] [3][IMG] [4][IMG]
[5][IMG]

 

 

 

 

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------The
information in this message is the property of the New Zealand Department
of Corrections. It is intended only for the person or entity to which it
is addressed and may contain privileged or in confidence material. Any
review, storage, copying, editing, summarising, transmission,
retransmission, dissemination or other use of, by any means, in whole or
part, or taking any action in reliance upon, this information by persons
or entities other than intended recipient are prohibited. If you received
this in error, please contact the sender and delete the material from all
computers.

References

Visible links
1. http://www.corrections.govt.nz/
2. https://www.facebook.com/CorrectionsNZ/
3. https://nz.linkedin.com/company/departme...
4. https://twitter.com/correctionsnz?lang=en
5. http://www.corrections.govt.nz/

Link to this

From: Info@Corrections
Department of Corrections


Attachment Kate McIntyre C107139 Extension letter.pdf
26K Download View as HTML


Dear Ms McIntyre,

Please find attached an extension letter in regards to your recent request.

Kind regards,

Ministerial Services
Department of Corrections Ara Poutama Aotearoa
Mayfair House | 44-52 The Terrace |  Private Box 1206 | Wellington

-----Original Message-----
From: Kate McIntyre [mailto:[FOI #10103 email]]
Sent: 12 April 2019 7:20 p.m.
To: Info@Corrections
Subject: Official Information request - Complaints made about Corrections Officers

Dear Department of Corrections,

Please provide me with the total number of complaints made against Corrections Officers per annum, broken down by resolution type. Please provide this as far back as records permit.

Yours faithfully,

Kate McIntyre

-------------------------------------------------------------------

This is an Official Information request made via the FYI website.

Please use this email address for all replies to this request:
[FOI #10103 email]

Is [Department of Corrections request email] the wrong address for Official Information requests to Department of Corrections? If so, please contact us using this form:
https://fyi.org.nz/change_request/new?bo...

Disclaimer: This message and any reply that you make will be published on the internet. Our privacy and copyright policies:
https://fyi.org.nz/help/officers

If you find this service useful as an Official Information officer, please ask your web manager to link to us from your organisation's OIA or LGOIMA page.

-------------------------------------------------------------------

----------------------------------------------------------------------------------------------------------------------------------------------
The information in this message is the property of the New Zealand Department of Corrections. It is intended only for the person or entity to which it is addressed and may contain privileged or in confidence material. Any review, storage, copying, editing, summarising, transmission, retransmission, dissemination or other use of, by any means, in whole or part, or taking any action in reliance upon, this information by persons or entities other than intended recipient are prohibited. If you received this in error, please contact the sender and delete the material from all computers.

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Link to this

From: Kate McIntyre

Dear Info@Corrections,

Please respond to my request. By law, under all circumstances, I should have received the information long ago.

Yours sincerely,

Kate McIntyre

Link to this

From: Info@Corrections
Department of Corrections

Thank you for contacting the Department of Corrections; this is an
automatic reply to confirm we have received your email – please do not
reply to this e mail.

 

Depending on the nature of your request you may not receive an official
response for up to 20 working days.

 

Be assured we will endeavour to respond to you as quickly as possible.

 

If you are a friend or family member of someone in prison, you can find
some useful information [1]here.

 

If you are requesting information we are required to comply with the
Privacy Act 1993, the Official Information Act 1982 and the Victims Rights
Act 2002.

 

Unless you are the victim of a serious crime, or there are safety reasons,
we are required to ask the offender for their permission to release their
information to you.  If you do not want the offender to know you are
asking about them, please let us know as soon as possible.

 

If you are a victim, you will find information about the Victim
Notification Register on our website [2]here.

 

If you are emailing regarding a media query, please contact
[email address]

 

Our website, [3]http://www.corrections.govt.nz/ provides up to date news
and information about our work, you can also follow us on [4]Facebook and
[5]Twitter.

 

Kind regards,

The Ministerial Services Team

[6][Department of Corrections request email]

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------The
information in this message is the property of the New Zealand Department
of Corrections. It is intended only for the person or entity to which it
is addressed and may contain privileged or in confidence material. Any
review, storage, copying, editing, summarising, transmission,
retransmission, dissemination or other use of, by any means, in whole or
part, or taking any action in reliance upon, this information by persons
or entities other than intended recipient are prohibited. If you received
this in error, please contact the sender and delete the material from all
computers.

References

Visible links
1. http://www.corrections.govt.nz/working_w...
2. http://www.corrections.govt.nz/informati...
3. http://www.corrections.govt.nz/
4. https://www.facebook.com/CorrectionsNZ/
5. https://twitter.com/correctionsnz
6. mailto:[Department of Corrections request email]

Link to this

From: Info@Corrections
Department of Corrections


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Attachment Correspondence from Corrections C107139.pdf
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Good afternoon

 

Please find attached correspondence from the Department of Corrections.

 

I apologise for the delay in responding to your request.

 

Kind regards,

 

Ministerial Services

Department of Corrections, Ara Poutama Aotearoa

a: National Office, Mayfair House, 44 - 52 The Terrace, Wellington, 6011

[1][IMG] [2][IMG] [3][IMG] [4][IMG]
[5][IMG]

 

 

 

 

-----Original Message-----
From: Kate McIntyre
[mailto:[FOI #10103 email]]
Sent: 12 April 2019 7:20 p.m.
To: Info@Corrections
Subject: Official Information request - Complaints made about Corrections
Officers

 

Dear Department of Corrections,

 

Please provide me with the total number of complaints made against
Corrections Officers per annum, broken down by resolution type. Please
provide this as far back as records permit.

 

Yours faithfully,

 

Kate McIntyre

 

-------------------------------------------------------------------

 

This is an Official Information request made via the FYI website.

 

Please use this email address for all replies to this request:

[FOI #10103 email]

 

Is [Department of Corrections request email] the wrong address for Official Information
requests to Department of Corrections? If so, please contact us using this
form:

https://fyi.org.nz/change_request/new?bo...

 

Disclaimer: This message and any reply that you make will be published on
the internet. Our privacy and copyright policies:

https://fyi.org.nz/help/officers

 

If you find this service useful as an Official Information officer, please
ask your web manager to link to us from your organisation's OIA or LGOIMA
page.

 

 

-------------------------------------------------------------------

 

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------The
information in this message is the property of the New Zealand Department
of Corrections. It is intended only for the person or entity to which it
is addressed and may contain privileged or in confidence material. Any
review, storage, copying, editing, summarising, transmission,
retransmission, dissemination or other use of, by any means, in whole or
part, or taking any action in reliance upon, this information by persons
or entities other than intended recipient are prohibited. If you received
this in error, please contact the sender and delete the material from all
computers.

References

Visible links
1. http://www.corrections.govt.nz/
2. https://www.facebook.com/CorrectionsNZ/
3. https://nz.linkedin.com/company/departme...
4. https://twitter.com/correctionsnz?lang=en
5. http://www.corrections.govt.nz/

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Link to this

Mark Hanna left an annotation ()

It's disappointing that Corrections has chosen to use an inaccessible format, and released this information as an image-based PDF. If you wish to avoid such responses in the future, be aware that s16(2) of the OIA requires agencies to release information in the way preferred by the person requesting it unless they have a good reason not to, so you can ask that they provide the information in an accessible format that allows text to be searched, selected, and copied.

I see Corrections has refused to release information on the number of complaints made about corrections officers that are still under investigation.

That information would clearly fall within the scope of this request, but Corrections has not provided a good reason under the OIA for their refusal to release this information.

I believe you would be justified to lay a complaint with the Office of the Ombudsman regarding this.

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