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We acknowledge receipt of your e-mail to [1][Southern Response request email].

 

If your e-mail contains a request for official information under the
Official Information Act 1982 (the “OIA”), we will advise you of our
decision no later than 20 working days after the date on which we received
your request. 

 

Please note that if we need to extend this timeframe, we will notify you
prior to the 20 working days expiring in accordance with section 15A of
the OIA.

 

If your e-mail does not contain a request for official information, we
will re-direct it to the appropriate department within Southern Response
(which, depending on the substance of your e-mail, may respond
accordingly).

 

Kind regards

 

Southern Response

 

 

[2]cid:image001.jpg@01D21297.05913610

 

Southern Response Earthquake Services Ltd is the government-owned company
responsible for settling claims by AMI policyholders for Canterbury
earthquake damage which occurred before 5 April 2012 (the date AMI was
sold to IAG).

 

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