POSITION DESCRIPTION
Date: September 2018
Ref: POS1330
POSITION:
Senior Animal Management Officer
DEPARTMENT:
District Services
GROUP:
Animal Management
RESPONSIBLE TO:
Team Leader – Animal Management
LOCATION:
Kaikohe, Kerikeri and Districts
DIRECT REPORTS
Animal Management Officers
External
KEY RELATIONSHIPS:
Professional client groups, public, contractors, other agencies (e.g. Police, SPCA, MPI, and
DOC.)
Internal
Closely with the Compliance Manager and the Team Leader Animal Management,
Environmental Health Officers, Customer Services Staff, Animal Management and Monitoring
Officers, Legal Services department, District Facilities
Committee
Community Boards
AUTHORITIES
In accordance with Council policy:
Delegations and responsibilities under the Local Government Act 2002
To act as "pound keeper, ranger and auctioneer" under the Impounding Act 1955.
To act as Dog Control Officer under the Dog Control Act 1996
Delegations under the Dog Control Act 1996
Delegations for enforcement of Council Bylaws
Purpose of the Position
To administer and enforce the various legislation managed by the Animal Management team, which includes
Dog Control Act 1996, Stock Impounding Act 1955, etc. and Council's Policies and Bylaws.
Supervise and guide the daily operations of the Animal Management Team.
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Accountabilities
Key accountabilities
To guide the day-to-day activities of the team to ensure compliance with the Dog Control Act 1996 and
all Council Bylaws and Policies pertaining to dog control, and Council’s responsibilities under the
Impounding Act 1955.
Provide support and backup to the Team Leader as required – this will include, mentoring and training
team members,
Participate in Animal Management operations with a focus on safe practices, and including participation
in after-hours roster duties. This responsibility includes providing advice to the Team Leader and
Manager on risks and opportunities
Investigate complaints in accordance with Council’s complaint investigation procedures, ensuring the
preservation of evidence required for prosecutions or the application of other council legal processes
5. Deliver promotional and educational activity to increase compliance with legislation and bylaws
Other accountabilities
Other tasks/projects as may be delegated from time to time.
Contributing to Council Civil Defence duties if required.
Having a commitment to Health & Safety as detailed in our policies and guidelines and as defined by
the Health and Safety at Work Act 2015 to ensure compliance.
To act proactively to ensure no one is injured at this workplace.
To always look for improvements regarding OH&S to effect a safe workplace.
Competencies
Career Drivers
A strong desire to achieve results combined with a high work ethic, focusing on achieving a tangible result.
Enthusiastically taking responsibility for solving challenging work problems you also set challenging goals for
yourself and are willing to take calculated risks to attain these goals. You place importance on constructive
feedback on your performance and are committed to your own personal development and objectives.
Communication and Influence
You have a willingness to influence, lead or direct others when necessary. You are able to assess situations
quickly and make informed and timely decisions, balancing importance again consequences. Your
communication style allows you to communicate with diverse groups in a clear and concise manner.
Problem Solving
You are likely to be innovative, flexible and prefer variety. Usually a thoughtful and timely decision maker, you
generally think before doing and you are concerned with quality and quantity of output. Reasonably analytical,
you are interested in problem solving.
Relationship Management Style
You show the appropriate level of control and assertion when required, matching style to situation and being
concerned with maintaining working relationships while getting the job done. You show good judgment in
intervention and timing when team performance is under threat, showing a willingness to collaborate or
compromise when necessary to maintain direction.
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Workplace Management Style
When tasked with working in a non-structured environment you are able to create a structure and effective
processes that will support the required level of detail and care. Your organisational style is effective rather than
efficient with a strong focus on prioritisation.
Person Specification
Professional Knowledge and Skills
Knowledge and understanding of the requirements of the Dog Control Act 1996 and other relevant
legislation
A proven ability to communicate effectively with members of the public and to resolve conflict
Good time management and organisation skills
Self-motivated and able to work independently
Is physically capable of undertaking the full range of duties
A current and unrestricted Drivers Licence
Firearms license or the ability to obtain a firearms license if required
Experience and Proficiency in Microsoft Office applications (Excel, Word, Outlook)
Investigation experience including ensuring the preservation of evidence required for prosecutions or the
application of other council legal processes
Preparation of reports, notes and other documentation as required, including documentation of complaints
investigated
Professional Behaviours
Good time management and organisation skills
Self-motivated and able to work independently
Is physically capable of undertaking the full range of duties
Highest standards of conduct and probity
Understanding and commitment to diverse workplaces
Proven interpersonal skills and ability to obtain collaboration and cooperation
Enthusiasm and commitment to excellence in customer service
Proven written and oral communication skills
Ability to relate to a wide range of people both internally and externally
Highly developed documentation, report and work flow process writing skills
High level relationship development, management and customer facilitation skills
Deliver promotional and educational activity to increase compliance with legislation and bylaws
Undertake feeding and pound cleaning duties on a regular basis and assist with dog destructions and
disposal of bodies
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Organisational Values
The holder of this position is expected to consistently demonstrate the behaviours described below:
Integrity (Trust, Honesty, Transparency, Reliability, Ethical, Fairness, Openness)
We are driven by our commitment to enabling growth and development in our people and our community and
not by personal gain or alliances with vested interests. We protect and promote the reputation of FNDC. We
are honest and act with fairness. We do not tolerate unethical behavior; we challenge it as a matter of personal
responsibility, regardless of our position in the organization.
Manaakitanga (Teamwork, Empowerment, Empathy, Awhi, Unity, Support, Courtesy, Respect)
We treat our colleagues, community and Council with understanding and sensitivity. We value diversity and
draw upon the different strengths, cultures, ideas, experiences and talents of people. We provide equal and
fair opportunities for employment, career development and learning. We ensure a positive and energizing work
environment.
Professionalism (Consistency, Tikanga, Motivation, Ownership, Positivity, Innovation,
Collaboration)
We demonstrate high levels of professionalism in our work and reward merit. We use the most appropriate
skills and competencies, continually seeking opportunities to improve through innovative approaches. We,
work collaboratively towards our common goals of serving our Council, community and colleagues regardless
of individual roles or functions. We share our knowledge of best practices with colleagues at all levels to
enhance the quality of our services.
Measures of Performance
An annual review of performance will be conducted by your manager. Success in this role will be measured by:
Demonstrated performance against the accountabilities listed above.
Exhibiting the professional behaviours, competencies and organisational values and delivering on
objectives.
Ability to operate within our policies and procedures as defined by the Health and Safety at Work Act 2015
to ensure personal, team and public safety.
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