By email 
Shed 39, 2 Fryatt Quay 
Pipitea, Wellington 6011 
PO Box 11646 
20 February 2019 
Manners Street 
Wellington 6142 
T  04 384 5708 
File Ref:  OIAP-7-9390 
F  04 385 6960 
www.gw.govt.nz 
Stephen Moore 
[FYI request #9288 email]  
Dear Mr Moore 
Request for information 2019-016 
I refer to your request for information dated 22 January 2019, which was received by Greater 
Wellington Regional Council (GWRC) on 22 January 2019. You initially requested the following 
information: 
“On your webpage “Measuring progress on improvements to the bus network”, it says "We 
measure punctuality by recording the bus departure from origin, leaving between one minute 
early and five minutes late". https://www.metlink.org.nz/on-our-way/measuring-progress-on-
improvements-to-the-bus-network/  
Is it possible to get information on bus punctuality at “destination” rather than “origin” for 
the PDFs you published? 
Also is there Information about punctuality at bus stops along the route?” 
Later that day you clarified:  
“The number 2 is the main focus?” 
 
GWRC’s response follows: 
 
The information enclosed (as Attachment 1) provides information about the average variance at 
origin and at destination for the number 2 bus for the period November 2018 to January 2019.  
 
While we do hold information like this for every bus stop, I am sure that you can appreciate from the 
aggregate data that there is a significant amount of information available covering each of the 
13,352 trips with a range of 28 and 59 bus stops on this route. So we have elected to provide you 
with the information about punctuality on the number 2 route at destination and origin. 
 
RESPONSE TO OIA 2019-016 

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If you would like further information about a particular bus stop and time period we could also 
provide this information to you. 
 
If you have any concerns with the decision(s) referred to in this letter, you have the right to request 
an investigation and review by the Ombudsman under section 27(3) of the Act. 
Yours sincerely 
 
Greg Pollock 
General Manager, Public Transport  
RESPONSE TO OIA 2019-016 
 
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