20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
09 355 3553 Website
29 April 2019
Local Government Official Information and Meetings Act 1987
Thank you for your email
dated 1 March 2019, requesting a password for the timing model
We have spoken with our business units who have advised us that the password was never
supplied to Auckland Transport.
Further to this, we have contacted the 3rd party creators of the spreadsheet, MRCagney, who have
been unable to provide the password. MRCagney have advised the spreadsheet was designed
purely to display the existing data.
I am therefore refusing your request under section 17(g) of the LGOIMA because the information is
not held. As an alternative, AT can look at providing the raw data for your perusal.
We sorry we can’t be of more assistance on this occasion. Should you believe that we have not dealt
with your request appropriately, you have the right in accordance with section 27(3) of the LGOIMA
to make a complaint to the Office of the Ombudsman and seek an investigation and review in regard
to this matter.
If you have any further queries, please contact Auckland Transport on 09 355 3553 quoting the
Official Information request number.
Group Manager - Customer Services