By email
Shed 39, 2 Fryatt Quay
Pipitea, Wellington 6011
PO Box 11646
18 February 2019
Manners Street
Wellington 6142
T 04 384 5708
File Ref: OIAP-7-9527
F 04 385 6960
www.gw.govt.nz
Mike Mellor
[FYI request #9130 email]
Dear Mr Mellor
Request for information 2019-036
I refer to your request for information dated 20 January 2019, which was received by Greater
Wellington Regional Council (GWRC) on 20 January 2019. You have requested the following
information:
“Thank you for the response dated 21 December 2018 to LGOIMA request 2018-348: I appreciate
the information supplied.
With reference to the information not supplied, I clarify/modify/repeat my request as follows.
Items 1 and 2, Metlink Branding Manual and Guidelines: Auckland Transport has its Transport
Design Manual online at https://at.govt.nz/media/1976153/at-tran..., and I request the equivalent
information held by GWRC.
Item 4, Schedule 2 agreement details: I now request just the following Appendices (or their
equivalents) for all bus units other than Unit 8, and the equivalent information for rail and ferry
units:
1 Bus route specifications
2 Bus unit timetables
3 Route directions: public routes
4 Route directions: school routes
5 Bus unit termini, facilities and layover spaces.
Item 5, Working Timetables: I am referring to the documents of that name referenced in paragraph
3.32 of Schedule 3, and I repeat my request, and for the equivalent information for rail and ferry
units.
Item 8, Equipment Operations Manual: I repeat my request for the equivalent information for rail
and ferry units.”
RESPONSE TO OIA 2019-036
GWRC’s response follows:
Items 1 and 2, Metlink Branding Manual and Metlink Brand Guidelines
The document included in the link you have provided (https://at.govt.nz/media/1976153/at-
transportdesignmanual-2018compressed.pdf) contains the Auckland Transport’s draft signage and
wayfinding design manual. In your previous request number 2018-348, you requested copies of the
Metlink Branding Manual and Metlink Brand Guidelines as referred to in the Bus Contracts section
of the GWRC’s website at http://www.gw.govt.nz/bus-contracts/.
GWRC has developed a comparable Metlink Wayfinding & Signage Guidelines. However, similar
to the Metlink Branding Manual and Metlink Brand Guidelines, releasing the information contained
in the Metlink Wayfinding & Signage Guidelines would be likely to expose the Metlink marketing
collateral to improper use. This information has therefore been withheld in accordance with section
7(2)(j) of the Local Government Official Information and Meetings Act 1987 (the Act) on the
ground that withholding this information is necessary to prevent the disclosure of the details or use
of the Metlink’s marketing and branding collateral for improper gain or improper advantage.
Item 4, Schedule 2 Agreement details
Attachments 1 to 4 are four compressed files that contain copies of the following information in
Appendices 1 to 5 of the Schedule 2 of the bus partnering contracts for all bus units 1 to 15 and 18.
1 Bus route specifications
2 Bus unit timetables
3 Route directions: public routes
4 Route directions: school routes
5 Bus unit termini, facilities and layover spaces
Please note that some of the information in these documents has been subject to contractual
variations since commencement of the new bus contracts, as network improvements have been
rolled out. This means that the information will not match our published service timetables on
Metlink’s website, which are up-to-date with the latest changes.
Item 5, Working Timetables
The working timetables as defined in Schedule 1 of the bus partnering contract are propriety of the
bus operators. The propriety working timetables are withheld under section 7(2)(b)(ii) of the Act on
the ground that releasing this information would be likely unreasonably to prejudice the
commercial position of the person who supplied or who is the subject of the information.
We have considered whether the public interest in the requested information outweighs GWRC’s
need to withhold certain aspects of the requested information. As a result, we do not consider that
RESPONSE TO OIA 2018-348
PAGE 2 OF 3
the public interest outweighs GWRC’s reason for withholding parts of the document under the
grounds identified above.
Attachments 5 and 6 contain the working timetables for rail.
The ferry services have not been transitioned to the Public Transport Operating Model (PTOM) yet
and GWRC is still negotiating the contracting arrangement for ferry services with the Operator.
Therefore, GWRC does not hold equivalent working timetables for ferry services. This information
is refused under section 17(e) of the Act on the ground that the document alleged to contain the
information requested does not exist.
Item 8, Equipment Operations Manual
No equivalent Equipment Operations Manual was developed for rail and ferry. This information is
refused under section 17(e) of the Act on the ground that the document alleged to contain the
information requested does not exist.
If you have any concerns with the decision(s) referred to in this letter, you have the right to request
an investigation and review by the Ombudsman under section 27(3) of the Act.
Yours sincerely
Greg Pollock General Manager, Public Transport
RESPONSE TO OIA 2018-348
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