16 June 2026 
 
 
 
Anatoly 
[FYI request #34853 email]   
  
 
Tēnā koe Anatoly 
Your request for official information, reference: HNZ00204396 
Thank you for your email on 4 June 2026, asking Health New Zealand | Te Whatu Ora (Health NZ) 
for the following under the Official Information Act 1982 (the OIA):  
“Please provide the current policy set for Hauora a Toi Mental Health and Addiction 
services.” 
Response 
Health NZ is committed to transparency and making information about its services, policies, and 
decision-making publicly available where appropriate. The Bay of Plenty (Hauora a Toi) Mental 
Health and Addiction Policy Set forms part of the framework that guides service delivery, clinical 
practice, and operational processes within the district.  
Health NZ publishes a range of national mental health and addiction guidance and information 
online, although district-level policy sets are not always available in a single consolidated public 
location.  
Information on the Hauora a Toi Mental Health and Addiction Policy Set is, however, publicly 
available here on the Convergence Aotearoa website: https://cpsle.org/hauora-a-toi-mental-health-
policies/.  
How to get in touch 
If you have any questions, you can contact us at [email address]. 
If you are not happy with this response, you have the right to make a complaint to the 
Ombudsman. Information about how to do this is available at www.ombudsman.parliament.nz or 
by phoning 0800 802 602.  
As this information may be of interest to other members of the public, Health NZ may proactively 
release a copy of this response on our website. Al  requester data, including your name and 
contact details, wil  be removed prior to release.  
Nāku iti noa, nā  
 
 
pp  
Matthew McLay 
Manager (OIA), Government Services 
Health New Zealand | Te Whatu Ora  

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