Request for Information
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Medium Aerial Pump (Type 4) Appliance
Replacement
RFI released: 18 September 2025
Deadline for Questions: 4pm, 1 October 2025
Deadline for Responses: 1:00pm 15 October 2025
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Fire and Emergency New Zealand
National Headquarters
Level 7 Spark Central, 42-52 Willis Street
Wellington 6011
New Zealand
Fire and Emergency New Zealand – Request for Information
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The information we require
This RFI is issued by Fire and Emergency New Zealand, referred to below as “the Buyer” or “we” or “us” or
“Fire and Emergency”.
What we need
We want to know about your company and ability to supply medium aerial pump appliances to the New 1982
Zealand market. We are keen to understand your experience, your appliances, their specifications, and your
supply chain.
From the information you give us, we will determine our approach to market, should we decide to proceed
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with the opportunity.
What we don’t want
At this stage, we do not require quotes or full proposals for the supply of medium aerial pump appliances. This
RFI is to help us understand what is available in the market, what suppliers are active in this area, and the
ability of suppliers to meet our needs.
Why should you respond?
Fire and Emergency’s purpose is “protecting and preserving lives, property, and the environment” and a fire
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appliance (‘fire engine’) is a principal tool firefighters use to achieve the organisations’ purpose. Therefore,
this is a unique opportunity both assist us to understand the market and to help us to ensure we deliver public
value for New Zealanders.
We take pride in creating collaborative partnerships with our suppliers.
A bit about us
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Enacted in 2017, the Fire and Emergency New Zealand Act amalgamated urban and rural fire services,
establishing Fire and Emergency as a unified entity mandated to provide comprehensive fire and emergency
services nationwide. With a mission to safeguard communities, Fire and Emergency operates under the
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framework set forth by the Act, delineating its principal objectives, main functions, and additional
responsibilities. Currently, we have a dedicated force of approximately 2,000 career firefighters and 12,000
volunteer firefighters strategically positioned across New Zealand to ensure prompt and effective response to
emergencies of all scales.
The core objectives of Fire and Emergency encompass reducing the occurrence of unwanted fires and
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associated risks to life and property, as well as preserving life and minimising injury, property damage, and
environmental impact. To achieve these objectives, we execute a range of functions, including promoting fire
safety through educational initiatives and firefighting, delivering proactive fire prevention measures, swift
response, and effective suppression services. Additionally, we are entrusted with safeguarding individuals and
property threatened by incidents involving hazardous substances, ensuring the utmost safety and protection
for all communities we serve.
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SECTION 1: Key Information
1.1 Context
This Request for Information (RFI) seeks information that will help Fire and Emergency determine its
Requirements and understand the market for the supply of medium aerial pump appliances.
Following this RFI Fire and Emergency will decide on what procurement process it will follow, if any.
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1.2 Our timeline
Here is our timeline for this RFI (New Zealand times and dates):
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Deadline for Questions
4pm, 1 October 2025
Deadline for us to answer questions
4pm, 8 October 2025
Deadline for Responses
4pm, 15 October 2025
1.3 How to contact us
a. Contact us through our Point of Contact via email or the Government Electronic Tenders Service
(GETS) (www.gets.govt.nz)
b.
Our Point of Contact:
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Name: Brett Townsend
Title/role: Senior Sourcing Specialist
Email address: [email address]
1.4 Developing and submitting your information
a.
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This is not a tender process.
b. Take time to read and understand the RFI. In particular, understand our Requirements. These are in
Section 2 of this document.
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c. If you have questions, ask our Point of Contact before the Deadline for Questions (see 1.2 above).
d. Submit your Response Form before the Deadline for Responses using the Response Form provided.
1.5 Address for submitting your Response
Submit your Response at [email address], with subject
Medium Aerial Pump Appliances RFI
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as the title.
We will not accept Responses sent by post or delivered to our office.
1.6 Our RFI Terms
The RFI is subject to the RFI Terms in Section 3 below.
1.7 Later changes to the RFI or RFI process
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a. After publishing the RFI, if we need to change anything or provide additional information, we will let
all Respondents know by placing a notice on GETS at www.gets.govt.nz.
b. If you downloaded the RFI from GETS you will automatically receive notifications of any changes
through GETS.
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SECTION 2: Our Requirements
2.1 Background
Fire and Emergency has an ongoing fleet replacement programme. We introduce new appliances into the fleet
to maintain the fleet at an optimal age profile. As part of the planning phase of this project we want to
understand the availability, supply, and functionality of medium aerial pump appliances. We are interested in
identifying suppliers who could supply to the New Zealand market and have the capacity to meet our current 1982
and future requirements.
By gathering information through this RFI, we aim to determine the best approach for procuring appliances.
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Our objective is to equip our personnel with the most suitable appliances to effectively carry out their duties
in the safest possible manner.
2.2 About our Medium Aerial Pump (‘Type 4’) Appliance
We currently have 18 medium aerial pump appliances plus 1 elevating monitor in our fleet, designated within
Fire and Emergency as ‘Type 4’ appliances.
The ‘Type 4’ appliance is stationed throughout New Zealand, primarily used in urban firefighting and rescue.
Its main discernible features are a 17-metre aerial ladder, crew cab (seating for five), high-capacity water
pump, low pressure outlets, hose reels and Class A foam system designed to deliver both elevated firefighting
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and rescue capabilities. The elevating monitor differs by replacing the ladder with a remotely operated
monitor on the end of a hydraulic extending boom.
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SECTION 3: RFI Terms
Defined terms are shown using capitals. You can find definitions at the end of this Section.
Preparing and submitting a Response
3.1 Preparing a Response
a.
Respondent obligations
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The Respondent must:
i. read the complete RFI and any additional information provided and referred to by the Buyer
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ii. respond using the RFI Response Form and Pricing Schedule provided and include all information the
Buyer requests
iii. consider the risks and contingencies relating to the delivery of the RFI requirements and outline
how it will manage those risks and contingencies
iv. include any assumptions, dependencies and/or qualifications in the Response, including anything
that may limit its obligations or increase its quoted pricing or cost estimates
v. quote prices in NZ$, exclusive of GST
vi. obtain independent advice before submitting a Response (if necessary)
vii. make sure the Response is correct, and the Response pricing is sustainable, i.e. covers the Whole-of-
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Life of the Contract, not just the initial term.
b.
Process acceptance
By submitting a Response, the Respondent accepts the RFI-Terms.
c.
No obligation, no penalty
Suppliers are not expected or required to submit a Response in order to remain on any prequalified or
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registered supplier list.
3.2 Respondent questions
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a.
The Respondent must make sure they understand the RFI.
b.
If the Respondent has any questions or needs clarification, they:
i. must submit questions before the Deadline for Questions (Section 1 of the RFI)
ii. must clearly indicate any commercially sensitive information in their questions
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iii. may withdraw their questions at any time.
c.
When the Buyer receives questions before the Deadline for Questions:
i. The Buyer will respond on or before the Deadline for Answers.
ii. The Buyer may provide details of both the questions and the answers to other Respondents. In
these circumstances the Buyer will summarise the questions and will not disclose the Respondent’s
identity.
iii. Unless stated otherwise in the RFI, the Buyer will post both the questions and answers on GETS.
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iv. The Buyer will not publish the Respondent’s commercially sensitive information. However, if the
Buyer considers the information to be significant for all Respondents, the Buyer may modify the
question and publish both this and the answer. In that case the Buyer will first give the Respondent
the opportunity to withdraw the question or remove any of their own commercially sensitive
information.
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3.3 Submitting a Response
a.
The Respondent must ensure the Buyer receives the Response at the correct address on or before the
Deadline for Responses.
b.
After the Deadline for Responses, the Buyer will acknowledge receipt of the Response.
c.
The Respondent must ensure that all information they provide to the Buyer:
i. is true, accurate and complete
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ii. is not misleading in any material respect
iii. does not contain material that infringes a third party’s intellectual property rights
iv. is identical, if they supply both hard and soft copies.
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d.
The Buyer may rely on the Response and all information provided by the Respondent during the RFI
process (e.g. correspondence and negotiations).
3.4 Clarification of Response
a.
The Buyer may ask the Respondent for more information or clarification on the Response at any time
during the RFI process.
b.
The Buyer need not ask all Respondents for the same clarification.
c.
The Respondent agrees to provide the information or clarification as soon as possible, in the format
requested by the Buyer.
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Standard RFI conditions
3.5 Buyer’s Point of Contact
a.
The Respondent must direct all RFI enquiries to the Buyer’s Point of Contact in Section 1 of the RFI.
b.
Only the Point of Contact, or a person authorised by the Buyer, may communicate with the Respondent
on any aspect of the RFI. The Buyer will not be bound by any statement made by any other person.
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c.
The Buyer may change its Point of Contact at any time. The Buyer will notify the Respondent of any
change by email or posting a notification on GETS.
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d.
If a Respondent has an existing contract with the Buyer, business as usual communications, for the
purposes of managing delivery of that contract, will continue using the usual contacts.
e.
If the Respondent has an existing contract with the Buyer, the Respondent must not use its business-as-
usual communications to contact the Buyer regarding the RFI.
3.6 Conflict of Interest
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a.
The Respondent must complete the Conflict of Interest declaration in the RFI Response Form. If a joint
Response is being submitted, each party must complete the Conflict of Interest declaration separately.
b.
If a Conflict of Interest arises during the RFI process, the Respondent must inform the Buyer
immediately.
c.
The Buyer may exclude a Respondent from the RFI process if a material Conflict of Interest arises.
3.7 Confidential Information
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a.
Without limiting any other confidentiality agreement between them, the Buyer and the Respondent will
both take reasonable steps to protect the other party’s Confidential Information.
b.
Except as permitted by the other provisions of this Section 3.7, neither party will disclose the other
party’s Confidential Information to a third party without that other party’s prior written consent.
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c.
Each party may each disclose the other party’s Confidential Information to anyone who is directly
involved in the RFI process on that party’s behalf, but only for the purpose of participating in the RFI.
This could include (but is not limited to) officers, employees, consultants, contractors, professional
advisors, evaluation panel members, partners, principals or directors. Where this occurs, the disclosing
party must take reasonable steps to ensure the third party does not disclose the information to anyone
else and does not use the information for any purpose other than participating in the RFI process.
d.
The Respondent acknowledges that the Buyer’s confidentiality obligations are subject to requirements
imposed by the Official Information Act 1982 (OIA), the Privacy Act 2020, parliamentary and
constitutional convention, and any other obligations imposed by law. Where the Buyer receives an OIA 1982
request that relates to a Respondent’s Confidential Information, the Buyer may ask the Respondent to
explain why the information is considered by the Respondent to be confidential or commercially
sensitive.
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e.
The Respondent may disclose the Buyer’s Confidential Information to the extent strictly necessary to
comply with law or the rules of any stock exchange on which the securities of the Respondent or any
related entity are currently listed. Unless prohibited by law, the Respondent must consult with the
Buyer before making such a disclosure.
f.
The Buyer will not be in breach of its obligations if it discloses Confidential Information to the
appropriate authority because of suspected collusive or anti-competitive tendering behaviour.
3.8 Costs of participating in the RFI process
Except as otherwise stated in the RFI, the Respondent must meet their own costs associated with the
preparation and presentation of the Response.
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3.9 Ownership of documents
a.
The RFI and its contents remain the property of the Buyer. All Intellectual Property rights in the RFI
remain the property of the Buyer or its licensors.
b.
The Buyer may request the immediate return or destruction of any RFI documents and any copies, in
which case the Respondent must comply in a timely manner.
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c.
All documents forming part of the Response will, once they are delivered to the Buyer, become the
property of the Buyer. The Response will not be returned to the Respondent.
d.
Intellectual Property rights in the Response remain the property of the Respondent or its licensors.
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e.
The Respondent grants to the Buyer a licence to retain, use, copy and disclose information contained in
the Response for any purpose related to the RFI process, including keeping appropriate records.
3.10 Limited rights and obligations
a.
Except as stated otherwise in this paragraph 3.10, nothing in the RFI, these RFI Terms or the RFI process
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creates a contract or any other legal relationship between the Buyer and Respondent.
b.
The following are binding on the Respondent:
i. The Respondent’s signed declaration (contained in the RFI Response Form).
ii. The Respondent’s obligations under paragraphs 3.3c and 3.3d. Nothing in this Section 3.10 takes
away from any rights or remedies the Buyer may have in relation to the Respondent’s statements,
representations or warranties in the Response or in correspondence with the Buyer.
iii. The standard RFI conditions in Sections 3.5 to 3.14.
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c.
Paragraphs 3.7 and 3.9 are binding on the Buyer.
d.
All terms and other obligations that are binding on the Buyer are subject to the Buyer’s additional rights
in paragraph 3.11.
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3.11 Buyer’s additional rights
a.
Changes to the RFI
i. The Buyer may amend, suspend, cancel or re-issue the RFI, or any part of it, so long as it notifies the
Respondent.
ii. The Buyer may change material aspects of the RFI, such as the timeline or Requirements, provided it
gives the Respondent time to respond to update its Response in relation to the changes.
b.
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i. The Buyer may accept a late Response if it is the Buyer’s fault it is late, or if the Buyer considers
there is no material prejudice to other Respondents in accepting a late Response.
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ii. The Buyer may answer a question submitted after the Deadline for Questions and notify all
Respondents about the submission of the question and the answer.
c.
RFI Process
i. The Buyer may liaise with any Respondent without informing, or doing the same, with any other
Respondent.
ii. The Buyer may provide Respondents with information arising from questions about the RFI.
iii. The Buyer may withhold information arising from questions about the RFI. This may be the case if
the information is unnecessary, is commercially sensitive, is inappropriate to supply at the time of
the request or cannot be released for legal reasons.
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iv. The Buyer may waive requirements or irregularities around the RFI process if the Buyer considers it
appropriate or reasonable to do so.
3.12 New Zealand law
The laws of New Zealand govern the RFI. Each Respondent agrees New Zealand courts have non-exclusive
jurisdiction to rule in any dispute concerning the RFI or the RFI process. The Respondent agrees that it cannot
bring any claim in relation to the RFI except in a New Zealand court.
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3.13 Disclaimer
a.
Nothing contained or implied in the RFI, or RFI process, or any other communication by the Buyer to the
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Respondent is to be construed as legal, financial or other advice.
b.
The Buyer will endeavour to provide accurate information in any communication, but the Respondent
accepts this information is not independently verified and may not be up to date.
c.
The Buyer will not be liable in contract, tort, equity, or in any other way for any direct or indirect
damage, loss or cost incurred by the Respondent or any other person in respect of the RFI process,
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whether as a result of the Buyer exercising its rights under paragraph 3.11, the Buyer’s negligence or
breach of these RFI Terms, the Buyer failing to select the Respondent as the Successful Respondent, or
any other cause.
d.
To the extent that liability cannot be excluded, the maximum aggregate liability of the Buyer, its agents
and advisors in connection with the RFI process, to all Respondents combined, is NZ$5,000.
e.
The limitations and exclusions in paragraphs c and d above do not apply to any liability the Buyer may have
for breach of confidentiality or infringement of the Respondent’s intellectual property rights.
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3.14 Precedence
a.
Any conflict or inconsistency in the RFI shall be resolved by giving precedence in the following
descending order:
i. these RFI-Terms
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ii. all other Sections of the RFI document
iii. any additional information or document provided by the Buyer to Respondents through the Buyer’s
Point of Contact or GETS.
b.
If there is any conflict or inconsistency between information or documents having the same level of
precedence the more recent information or document will prevail.
Definitions
In relation to the RFI the following words and expressions have the meanings described below.
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Buyer
The government agency that has issued the RFI with the intent of obtaining information.
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Confidential
Confidential Information of a party (Provider) means information acquired by the other
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party (Recipient) from the Provider in connection with the RFI process, where that
information:
a. is by its nature confidential
b. is marked at the time of disclosure to the Recipient as ‘confidential’, ‘in confidence’,
‘restricted’, ‘sensitive’, ‘secret’ or ‘top secret’, and/or
c. the Recipient knows, or ought to know, is confidential to the Provider or a third party
who supplied it to the Provider.
However, this does not include information that is publicly available through no fault of the
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Recipient, or that the Recipient acquired entirely independently of the Provider.
Conflict of
A Conflict of Interest arises if personal or business interests, relationships or obligations of
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the Respondent or any of its personnel do, could, or could be perceived to:
a. conflict with the Respondent’s obligations to the Buyer under the RFI or in the
provision of the goods or services, and/or
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b. call into question the independence, objectivity or impartiality of any person involved
in the RFI process on behalf of the Buyer.
A Conflict of Interest may be:
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c. actual: where the conflict currently exists
d. potential: where the conflict is about to happen or could happen, or
e. perceived: where other people may reasonably think that a person is compromised.
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Deadline for
The deadline for the Buyer to respond to questions submitted by a Respondent stated in
Answers
Section 1.2 of the RFI.
Deadline for
The deadline for delivering or submitting Responses to the Buyer as stated in Section 1 of
Responses
the RFI.
Deadline for
The deadline for submitting questions to the Buyer as stated in Section 1 of the RFI.
Questions
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GETS
Government Electronic Tenders Service available at www.gets.govt.nz.
Intellectual
All industrial and intellectual property rights whether conferred by statute, at common law
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Buyer
The government agency that has issued the RFI with the intent of obtaining information.
Property
or in equity, including (but not limited to) copyright, trademarks, designs and patents.
Point of
The Buyer and each Respondent are required to appoint a Point of Contact. This is the
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channel to be used for all communications during the RFI process. The Buyer’s Point of
Contact is identified in Section 1 of the RFI. The Respondent’s Point of Contact is identified
in its Response.
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Respondent
A person, company or organisation that submits a Response in response to the RFI. The
term Respondent includes each member of any consortium.
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Response
The response a Respondent submits in reply to the RFI. It comprises the Response Form
and all other information submitted by a Respondent.
Response
The form and declaration prescribed by the Buyer and used by a Respondent to respond to
Form
the RFI, duly completed and submitted by a Respondent as part of the Response.
RFI
Means the Request for Information.
RFI-Terms
Means the RFI Terms as set out in Section 3 of the RFI.
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For more definitions, click HERE.
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