14 August 2025
Sarah
By email: [FYI request #31502 email]
Tēnā koe Sarah
Re:
Information request
Our ref:
E24HDC01454
Thank you for your email
of
6 July 2025 requesting:
“the following information. Part of HDC's 2022 culture survey had the below
priority recommendations. Please provide information as how HDC has
implemented each recommendation. In particular, please advise how each
process or strategy is measured against the survey data,
1. PERFORMANCE EXPERIENCES
(i) Develop and implement a recruitment and retention strategy. Include as
part of Employer of Choice work programme and process redesign work.
(ii) Review internal processes for raising complaints and concerns, Include as
part of Employer of Choice work programme. Review existing anti-harassment
(iii) Implement a well-being strategy Include as part of Employer of Choice
work programme
(iv) Develop HDC’s Employee Value Proposition Include as part of Employer of
Choice work programme and remuneration strategy
(v) Create career pathways for all roles and identify training opportunities to
support people with their career pathways Include as part of Employer of
Choice work programme
(vi) Review the workload across the teams and permanent workforce
resourcing model.
2 Please advise if a fol ow up of the culture survey was conducted and
compared to the baseline data.
3. Please provide a copy of your Employer of Choice Programme.”
We have considered your request under the Official Information Act 1982.
Information about actions HDC has taken in respect organisational culture and
wellbeing is publicly available in our Annual Reports
: Corporate Publications — Health &
Disability Commissioner (in the section entitled ‘Organisational health and capacity’), as
Auckland Office: P O Box 1791 Auckland 1140; Wel ington Office (new address): PO Box 245, Wel ington 6140
Freephone: 0800 11 22 33; Email: [email address]; Website: www.hdc.org.nz
2
well as ou
r Pay Equity Action Plan: hdc-pay-equity-action-plan-2025-kia-toipoto-may-
2025.pdf.
We have also attached a copy of the Employer of Choice Work Programme. As at 8
August 2025 HDC had not conducted a specific fol ow up of the 2022 culture survey.
You may seek a review of this decision from the Office of the Ombudsman.
Nāku iti noa, nā
Dr Craig Goodwillie
OIA Team Leader
Enc
Employer of Choice Work Programme
