This is an HTML version of an attachment to the Official Information request 'Full report and data from 2024 residents monitoring survey'.
From:
Stephen McArthur
To:
Victoria Barton-Chapple; Pearl Little; Baz Kaufman; Nadine Walker
Cc:
Meredith Keys
Subject:
Re: RMS media release
Date:
Wednesday, 3 July 2024 12:15:41 pm
Attachments:
image001.png
image002.png
Ok good thanks.  I’ll send the email at 1230 then media release can follow at 12:35
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From: Victoria Barton-Chapple <[email address]>
Sent: Wednesday, July 3, 2024 12:12:33 PM
To: Pearl Little <[email address]>; Stephen McArthur <[email address]>;
Baz Kaufman <[email address]>; Nadine Walker <[email address]>
Cc: Meredith Keys <[email address]>
Subject: Re: RMS media release
Sure thing, ready when you are!
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From: Pearl Little <[email address]>
Sent: Wednesday, July 3, 2024 12:04:16 PM
To: Stephen McArthur <[email address]>; Baz Kaufman
<[email address]>; Nadine Walker <[email address]>; Victoria Barton-
Chapple <[email address]>
Cc: Meredith Keys <[email address]>
Subject: RE: RMS media release
Yep that sounds good to me! I believe Vic is sending it though, have CC’d @Victoria Barton-Chapple
you ok with this?
From: Stephen McArthur <[email address]> 
Sent: Wednesday, July 3, 2024 12:00 PM
To: Baz Kaufman <[email address]>; Pearl Little <[email address]>; Nadine
Walker <[email address]>
Cc: Meredith Keys <[email address]>
Subject: RE: RMS media release
Hello Pearl
I’ve got an email ready to go to Elected Members? Are you good to go with the media release?
Suggest:
I send the email at 12:30?
Media statement goes at 12:35?


Agree?
 
 
 
From: Stephen McArthur <[email address]
Sent: Wednesday, July 3, 2024 10:26 AM
To: Baz Kaufman <[email address]>
Cc: Pearl Little <[email address]>; Nadine Walker <[email address]>
Subject: RE: RMS media release
 
Kia ora team
 
I’m happy with how this is shaping up. As it is the Mayor’s statement, once she is happy with it, it
can go out.  Before it does though, lets co-ordinate the timing on the email out to Elected members
with the survey data. I’m happy to send that email out – Baz you are drafting some words?
 
 
Ngā mihi,
 
Stephen McArthur (He/Him)
Tātai Heke Rautaki | Te Kaunihera o Pōneke
Chief Strategy and Governance Officer | Strategy and Governance Group| Wellington City Council
  E [email address] | W Wellington.govt.nz |  | 
EA: Lisa Richter| E  [email address] | 
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
 
 
 
 
From: Baz Kaufman <[email address]> 
Sent: Wednesday, July 3, 2024 10:04 AM
To: Stephen McArthur <[email address]>
Subject: FW: RMS media release
 
Hi Stephen
 
Link below. Give it another 30 min – they are still making a few changes
 
Cheers
 
Baz



 
 
Baz Kaufman
Manager Strategy Policy and Research
Wellington City Council
 
Location:
Mon
Tues
Wed
Thurs
Friday
Office
Office
Office
Office
Office
 
 
From: Pearl Little <[email address]
Sent: Tuesday, July 2, 2024 2:04 PM
To: Meredith Keys <[email address]>; Baz Kaufman <[email address]>;
Stephen McArthur <[email address]>; Nadine Walker
<[email address]>
Cc: Michael Naylor <[email address]>; Koro Vakauta <[email address]>;
Victoria Barton-Chapple <[email address]>; Maria Belich
<[email address]>
Subject: RMS media release
 
Kia ora koutou,
 
Koro and I have drafted up this media release about the RMS to go out tomorrow afternoon,
attached for edits and approval. I will get the Mayor to sign off when everyone is happy.
 
 DRAFT RMS release.docx
 
Ngā mihi,
 
Pearl
 
Pearl Little (She/Her)
Principal Communications Specialist to the Mayor | Mātanga Whakapā Matua
E: [email address]
 
 


From:
Maria Belich
To:
Marcus Downs; Baz Kaufman; Victoria Barton-Chapple; Nadine Walker; Pearl Little; Meredith Keys; Stephen
McArthur
Cc:
Michael Naylor; Koro Vakauta; Richard MacLean; Christopher Stachowski
Subject:
RE: RMS media release
Date:
Tuesday, 2 July 2024 3:42:49 pm
Attachments:
image003.png
image007.png
image008.png
image001.png
image002.png
What’s the reason we’re releasing a summary rather than the full pres? Will we release that later?
From: Marcus Downs <[email address]> 
Sent: Tuesday, July 2, 2024 3:30 PM
To: Baz Kaufman <[email address]>; Victoria Barton-Chapple <Victoria.Barton-
[email address]>; Nadine Walker <[email address]>; Pearl Little
<[email address]>; Meredith Keys <[email address]>; Stephen McArthur
<[email address]>
Cc: Michael Naylor <[email address]>; Koro Vakauta <[email address]>;
Maria Belich <[email address]>; Richard MacLean <[email address]>;
Christopher Stachowski <[email address]>
Subject: RE: RMS media release
Kia ora koutou,
The summary slides that will be released with the media release is linked below. Can we all
please review that paying particular attention to the “relevant projects” box on each slide as
they have not been fully reviewed for accuracy outside of our team.
 RMS2024_summary.pptx
Ngā mihi,
Marcus
From: Baz Kaufman <[email address]
Sent: Tuesday, July 2, 2024 3:27 PM
To: Victoria Barton-Chapple <[email address]>; Nadine Walker
<[email address]>; Pearl Little <[email address]>; Meredith Keys
<[email address]>; Stephen McArthur <[email address]>
Cc: Michael Naylor <[email address]>; Koro Vakauta <[email address]>;
Maria Belich <[email address]>; Richard MacLean <[email address]>;
Marcus Downs <[email address]>; Christopher Stachowski
<[email address]>
Subject: RE: RMS media release
The other thing we need to review in addition to the media release is the actual presentation that
will accompany it. Marcus will circulate shortly

Baz
 
Baz Kaufman
Manager Strategy Policy and Research
Wellington City Council
 
Location:
Mon
Tues
Wed
Thurs
Friday
Office
Office
Office
Office
Office
 
 
From: Victoria Barton-Chapple <[email address]
Sent: Tuesday, July 2, 2024 2:28 PM
To: Nadine Walker <[email address]>; Pearl Little <[email address]>;
Meredith Keys <[email address]>; Baz Kaufman <[email address]>;
Stephen McArthur <[email address]>
Cc: Michael Naylor <[email address]>; Koro Vakauta <[email address]>;
Maria Belich <[email address]>; Richard MacLean <[email address]>
Subject: RE: RMS media release
 
Kia ora
 
Yes, great mahi. Once everyone happy with it I will give it a quick format and send to media
tomorrow when we get the green light. Will put on website with links to main document, but as
discussed we won’t share through other channels.
 
Looking at the media reporting log over the years, this has created quite a bit of media attention,
so gird your loins!
 
Below is a selection of some of the other Council’s RMS media stories from around the motu this
year.
 
https://www.scoop.co.nz/stories/AK2406/S00768/resident-satisfaction-survey-results-a-move-in-
the-right-direction.htm
https://www.odt.co.nz/star-news/star-christchurch/residents-rate-councils-performance
https://www.stuff.co.nz/nz-news/350305858/south-taranaki-council-gets-tick-residents
https://crux.org.nz/crux-news/qldc-survey-profound-concern-over-council-and-councillor-
performance
https://www.odt.co.nz/southland/better-marks-gore-leadership-still-much-improve
 
 
Ngā mihi nā, Vic
 
 
Victoria Barton-Chapple
Senior Media Specialist | Communications & Engagement | Wellington City Council
E [email address] | W Wellington.govt.nz |   | 



The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
 
 
 
 
From: Nadine Walker <[email address]
Sent: Tuesday, July 2, 2024 2:17 PM
To: Pearl Little <[email address]>; Meredith Keys <[email address]>; Baz
Kaufman <[email address]>; Stephen McArthur <[email address]>
Cc: Michael Naylor <[email address]>; Koro Vakauta <[email address]>;
Victoria Barton-Chapple <[email address]>; Maria Belich
<[email address]>
Subject: RE: RMS media release
 
Edits from me in the doc. Nice work team
 
From: Pearl Little <[email address]
Sent: Tuesday, July 2, 2024 2:04 PM
To: Meredith Keys <[email address]>; Baz Kaufman <[email address]>;
Stephen McArthur <[email address]>; Nadine Walker
<[email address]>
Cc: Michael Naylor <[email address]>; Koro Vakauta <[email address]>;
Victoria Barton-Chapple <[email address]>; Maria Belich
<[email address]>
Subject: RMS media release
 
Kia ora koutou,
 
Koro and I have drafted up this media release about the RMS to go out tomorrow afternoon,
attached for edits and approval. I will get the Mayor to sign off when everyone is happy.
 
 DRAFT RMS release.docx
 
Ngā mihi,
 
Pearl
 
Pearl Little (She/Her)
Principal Communications Specialist to the Mayor | Mātanga Whakapā Matua
 
E: [email address]


 
 

From:
Marcus Downs
To:
Koro Vakauta
Subject:
RE: Residents" Survey summary slides
Date:
Tuesday, 2 July 2024 12:10:35 pm
Attachments:
image001.png
image002.jpg
Kia ora Koro,
You are correct regarding pools.
For the Libraries figures, that is for “libraries and community facilities” which come from
three general satisfaction questions about community halls, community centres and
libraries (individual libraries are asked about in a separate annual library card holder survey).
For the sports facilities one, the rec centres are asked about individually, but sports fields
are asked about generally, split into grassed sportsfields and artificial sports fields.
Hope that all make sense, let me know if you have any more questions.
Cheers,
Marcus
From: Koro Vakauta <[email address]> 
Sent: Tuesday, July 2, 2024 11:46 AM
To: Marcus Downs <[email address]>
Subject: RE: Residents' Survey summary slides
Kia ora Marcus,
Thanks heaps for this!
A question – re facility satisfaction – I’m assuming the 75-95% rate for pools was across the seven
pools and the 80-90% rate for libraries was across our 14 locations…for the 71-89% sports facility
figure was that for the the five rec centres or it also includes feedback on the up to 55 other
sportsfields?
Ngā mihi nui,
Koro.
From: Marcus Downs <[email address]
Sent: Tuesday, July 2, 2024 11:01 AM
To: Pearl Little <[email address]>; Koro Vakauta <[email address]>; Nadine
Walker <[email address]>; Michael Naylor <[email address]>
Cc: Christopher Stachowski <[email address]>; Baz Kaufman
<[email address]>
Subject: Residents' Survey summary slides
Kia ora koutou,
See attached for the slides we went through this morning. Let me know if you have any


questions.
 
Ngā mihi,
 
Marcus Downs (he/him)
Senior Advisor, Research and Evaluation | Strategy, Policy & Research | Wellington City Council
 E marcus.downs@wcc.govt.nz | W Wellington.govt.nz |  
The information contained in this email is privileged and confidential and intended for the addressee only.
If you are not the intended recipient, you are asked to respect that confidentiality and not disclose, copy or make use of its
contents.
If received in error you are asked to destroy this email and contact the sender immediately. Your assistance is appreciated.
 
 

Document Outline