17 April 2024
Nessy-Rose
[FYI request #26182 email]
DOIA 2324-2064
Tēnā koe Nessy-Rose
Thank you for your correspondence of 20 March 2024 to the Ministry of Business, Innovation and
Employment (MBIE) requesting, under the Official Information Act 1982 (the Act), the following:
1. The total number of case officers currently allocated to processing Parent Category Resident
Visas as of 20th March 2024.
2. The branch of Immigration New Zealand that is currently assigned the task of assessing and
processing these visas.
3. The total number of Parent Category Visas accepted for processing by INZ as of 20th March
2024.
4. The current age date (in days) of visas from the date of 'lodgement acceptance' before being
allocated to a case officer.
5. An organisational chart for the complete structure of Immigration New Zealand by branch,
including employee names and titles.
6.The average time taken for a medical referral to be performed post-lodgement acceptance,
and clarification on whether this referral is initiated at the time of acceptance of lodgement by a
support officer or if it is carried out by the case officer at the time of allocation.
I am writing to advise you that MBIE has decided to extend the period of time available to notify you of a
decision on your request under section 15A(1)(b) of the Act, as consultations necessary to make a
decision on your request are such that a proper response to the request cannot reasonably be made
within the original time limit.
As such, a proper response cannot reasonably be made within the original time limit. MBIE will notify you
of a decision on your request no later than 26 April 2024.
If you wish to discuss any aspect of your request or this response, or if you require any further assistance,
please contact
[email address]
You have the right to seek an investigation and review by the Ombudsman of our decision to extend the
time limit. Information about how to make a complaint is available at www.ombudsman.parliament.nz or
freephone 0800 802 602.
Nāku noa, nā
Jack Price
Manager, Ministerial Services
Associate Deputy Secretary Immigration Branch
Immigration New Zealand
Ministry of Business, Innovation and Employment
