This is an HTML version of an attachment to the Official Information request 'Complaint to Tenancy Services CP16962'.
Clare Lyons-Montgomery
From:
Colin Campbell <[email address]>
Sent:
Friday, 20 August 2021 11:32 am
To:
Marty Holmes
Subject:
Glenview Holiday Park
Attachments:
Glenview SWDC-1.jpg; PNL Alliance Limited Shareholdings.pdf; SA18B_1234
_Title_Search_Copy.pdf
Marty, 
I have attached three files:. 
1) Council reply to my comments made at the public session of the council meeting. 
2) Record of Title 
3) PNL Alliance Limited shareholder records , they are probably the new owners and current operators of Glenview, 
but there is no way for me to confirm that at this time. 
 
I am trying to contact residents of Glenview and will let you know of any progress. 
 
Thanks 
Colin 
under the  
Released 
Official Information Act 1982
1


under the  
Released 
Official Information Act 1982

8/20/2021
Shareholdings
PNL ALLIANCE LIMITED (8018056) Registered Last updated on 29 May 2020
To maintain this company log on here
Company Summary
Addresses
Directors (2)
Shareholdings (2)
Documents (5)
PPSR Search
NZBN
Total Number of Shares:
100
Extensive Shareholding:
No
Shareholders in Allocation:
Allocation 1:
50 shares (50.00%)
 
 
Yoken PENG
 
82a Nelson Street, Howick, Auckland,
2014 , New Zealand
 
Director:
 Yes
Allocation 2:
50 shares (50.00%)
 
 
You Qin LIN
 
82a Nelson Street, Howick, Auckland,
2014 , New Zealand
under the  
 
Director:
 Yes
Generated on Friday, 20 August 2021 11:26:31 NZST
Released 
Official Information Act 1982
https://app.companiesoffice.govt.nz/companies/app/ui/pages/companies/8018056/shareholdings?backurl=H4sIAAAAAAAAAC2LQQoCMQxFb9P…
1/1




RECORD OF TITLE 
UNDER LAND TRANSFER ACT 2017 
FREEHOLD
Search Copy
 
Identifier
 SA18B/1234
Land Registration District  South Auckland
Date Issued
 10 March 1975
Prior References
SA5B/1014
Estate
 Fee Simple
Area
 1.7780 hectares more or less
Legal Description
Lot 2 Deposited Plan South Auckland 
 19261
Registered Owners
Glenview Holiday Park Limited
under the  
Interests
10263425.3 Mortgage to ANZ Bank New Zealand Limited - 25.11.2015 at 5:04 pm
12085238.1 CAVEAT BY APTAH LIMITED - 12.4.2021 at 4:45 pm 
12090209.1 CAVEAT BY PNL ALLIANCE LIMITED - 15.4.2021 at 3:13 
 
pm
Released 
Official Information Act 1982
Transaction ID  65790976
Search Copy Dated 03/08/21 6 03 pm, Page 1 of 2
Client Reference  
Register Only


Identifier
 SA18B/1234
under the  
Released 
Official Information Act 1982
Transaction ID  65790976
Search Copy Dated 03/08/21 6 03 pm, Page 2 of 2
Client Reference  
Register Only

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Message : MSG0002
Sensi ve:
No
Details
Type:
Outbound Call
Date Obtained:
19/08/2021 10:08 AM
Subject:
Phone call to complainant reques ng further informa on
Content:
Discussed  complaint  with  Colin  and  advised  I  would  be  unable  to  keep  him  updated  of  the  progress  of the 
inves ga on as he was not a tenant. Colin understood this and advised that he worked locally in Tokoroa and 
had regular contact with some of the residents at Glenview Holiday Park. Colin iden ed that the informa on 
was second and third hand from other people and that the majority of tenants were unwilling to say anything 
regarding the condi ons for fear of losing their accommoda on. I have asked Colin for any contact details of 
tenants he may be able to provide but he was unwilling to do so and advised he would a empt to dicsuss it with 
people himself and get them to make contact.
Associated Records
Rela onship:
Associated
Target Record:
Disclosure Set DSET0001
Rela onship:
Associated
Target Record:
Disclosure Set DSET0002
under the  
Released 
Official Information Act 1982
Message MSG0002
Page 1

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982
Message MSG0003
Page 2

s 9(2)(a)
under the  
Released 
Official Information Act 1982
1

s 9(2)(a)
under the  
Released 
Official Information Act 1982
Message MSG0004
Page 1

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982
2

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982
Message MSG0005
Page 3


Vanessa O'Keeffe
From:
RTA Compliance
Sent:
Wednesday, 4 August 2021 11:10 am
To:
[email address]
Subject:
RE: Complaint to Tenancy Services CP16962 [IN-CONFIDENCE: RELEASE-EXTERNAL]
Dear Colin 
 
Thank you for your email.  
 
This email is to acknowledge that the Tenancy Compliance & Investigations Team have received your email.  
 
Our Team will look into the concerns you have raised. We may be in touch with you directly if we require more 
information.  
 
 
Yours sincerely 
 
Vanessa  
Tenancy Compliance and Investigations, Housing and Tenancy Services, Te Whakatairanga Service Delivery 
Ministry of Business, Innovation & Employment 
 
From July 2021, landlords must ensure their private rental properties comply with the healthy homes standards within 90 days of any new 
or renewed tenancy. 
Keep up to date with recent law changes. 
under the  
 
Tenancy Services | Raise the Standard | Unit Title Services | Subscribe | Facebook 
Released 
Official Information Act 1982
 
From: [email address] <[email address]>  
Sent: Tuesday, 3 August 2021 7:14 pm 
To: RTA Compliance <[email address]> 
Subject: Complaint to Tenancy Services 
 
Your name* 
Colin Campbell 
1

Contact address 
10 Lanark Street<br /> 
Tokoroa 3420 
Phone number 
0210742222 
Email address* 
[email address] 
Are you a tenant or landlord?* 
Other 
Other 
local resident 
If you are not the tenant, is the tenant aware of the complaint being submitted to the compliance and 
investigations team? 
No 
Their name* 
various 
Contact address 
Glenview Holiday Park<br /> 
22 Sloss Road<br /> 
under the  
Tokoroa 3420 
Phone number 
Email address 
Are they a tenant or landlord? 
Landlord 
Other 
Does the landlord own more than one rental property? 
Yes 
Released 
Does the property manager manage more than one property? 
Yes 
Property address 
Glenview Holiday Park<br /> 
22 Sloss Road<br /> 
Tokoroa 3420 
Official Information Act 1982
Is there a written tenancy agreement?* 
Yes 
What date did the tenancy start?* 
2021-07-01 
Is the tenancy current? 
Yes 
What is the weekly rent? 
2

various 
Has a bond been paid? 
Yes 
How much bond was paid? 
various 
Was the bond lodged? 
Yes 
Do you know your bond number? 
various 
What is your problem about? 
Smoke alarms, Insulation, Maintenance, Other 
Details 
The property operates multiple caravans and cabins as accommodation that serves generally to those 
that have no other choice. Winz tenants form the majority of clients. Some residents have been 
onsite for multiple years.<br /> 
The issues are:<br /> 
-no insulation<br /> 
-not air tight<br /> 
-not water tight<br /> 
-cockroaches<br /> 
-roaming dogs<br /> 
under the  
-rotten wood work<br /> 
-poor to nil heating devices supplied<br /> 
-children play unsupervised in common driveway <br /> 
-children swim in puddles<br /> 
-self repair of fixtures fittings is common/expected by owner<br /> 
-ovens not repaired<br /> 
-onsite management missing, thus access to common room (TV) not reliable<br /> 
The general condition of the accommodation is equivalent to third world standards and there has 
been no active improvements to tenants accommodation made over the last several years.<br /> 
The place fails on all the basics of the healthy homes standards and should be forced to upgrade.<br 
Released 
/> 
I have spoken to many residents and witnessed the conditions and they all verify that the place is not 
fit to live in. Our local council has no active monitoring of the business and I have asked them to 
investigate. The majority of issues relate to the Healthy Homes standards and this business must be 
brought up to standard.<br /> 
Please contact me (Colin) if you need more information.<br /> 
Please refer to the following link:<br /> 
Official Information Act 1982
https://www.nzherald.co.nz/property/short-term-housing-and-worker-accommodation-business-for-
sale/RSUA3KXGAHHY6YQ3RDT4X7JQ6Q/ 
Action taken 
none as all the tenants are in fear of becoming homeless so are not inclined to complain. 
Have you filed an application to the Tenancy Tribunal? 
No 
Other relevant details 
3

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Case Note : CN0002
Details
Sensi ve:
No
Date Obtained/Sent:
13/09/2021 1:25 PM
Type:
Strategy/Plan
Title:
Approval for Case Inves ga on Plan
Details:
OBJECTIVE:
Iden fy any breaches of the RTA are occuring at the Glenview Holiday Park, 22 Sloss Road, Tokoroa, including:
s.45(1)(b) - provide and maintain the property in a reasonable state of repair
s.45(1)(ba) - smoke alarms
s.45(1)(bb) - healthy homes standards
s.45(1)(c) - requirements in respect of buildings, health, and safety under any enactment so far as they apply to 
the premises
s.66I(1)(b) - provide and maintain the property in a reasonable state of repair (boarding house)
s.66I(1)(ba) - smoke alrams (boarding house)
s.66I(1)(bb) - healthy homes standards (boarding House)
s.66I(1)(c) - requirements in respect of buildings, health, and safety under any enactment so far as they apply to 
the premises (boarding house)
s.66I(1)(f) - access at all reasonable hours to the other facili es in the premises
EVIDENCE GATHERING PLAN:
By 20/8/21:
- Contact  complainant  and  obtain  further  informa on  regarding  the  situa on  and  if  possible,  obtain  contact 
details of any tenants who may be willing to provide evidence to substan ate the complaint.
By 20/10/21:
- Property visit and door knock at 22 Sloss Road, Tokoroa to determine if there are any tenants willing to allow 
access to substan ate complaint.
under the  
By 20/11/21:
- Assess any informa on obtained, determine if any breaches have occured. Take ac on as required.
RESOURCES:
For property visit - car, radio, SRV, mobile phone
RISKS:
- A property visit to 2 Sloss road is likely to result in TCIT o cers being seen by the holiday p ark owner/manager. 
May be asked to leave and/or become confronta onal.
- Covid risk during property visits.
Approval History
Released 
Requestor:
MARTY HOLMES
Approver:
CLARE LYONS-MONTGOMERY
Date Requested:
13/09/2021 1:32 PM
Date Completed:
13/09/2021 1:54 PM
Result:
Approved
Requestor Details:
OPS Manager approval required for Inves ga on Plan
Approver Details:
Approved
Official Information Act 1982
Approval State Changes
Entry Date:
13/09/2021 1:32 PM
State:
To Approve
Exit Date:
13/09/2021 1:54 PM
Transi oned User:
MARTY HOLMES
Entry Date:
13/09/2021 1:54 PM
State:
Approved
Case Note CN0002
Page 1

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Transi oned User:
CLARE LYONS-MONTGOMERY
Associated Records
Rela onship:
Associated
Target Record:
Case TC06678
Target Summary:
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Rela onship:
Associated
Target Record:
NOT0001
Target Summary:
Approval  Status  for  CaseNote  TC06678  Glenview  Holiday  Park  - 22  Sloss  Road<  RD  1,  Tokoroa  :  CN0002: To 
Approve
Rela onship:
Associated
Target Record:
NOT0002
Target Summary:
Approval  Status  for  CaseNote  TC06678  Glenview  Holiday  Park  - 22  Sloss  Road<  RD  1,  Tokoroa  :  CN0002:
Approved
Rela onship:
Associated
Target Record:
Disclosure Set DSET0001
Rela onship:
Associated
Target Record:
Disclosure Set DSET0002
under the  
Released 
Official Information Act 1982
Case Note CN0002
Page 2

 
 
 

Tenancy Compliance & 
Investigations Team 
Case Investigation Report 
 
Glenview Holiday Park - 22 Sloss Road, 
RD 1, Tokoroa 
under the  
TC06678 
 
 

Released 
22 November 2021 
 
 

Official Information Act 1982
 
 

Important Information: This report has been prepared by MARTY HOLMES for the purpose of obtaining approval for 
recommendation(s) arising from an Investigation into breaches of the Residential Tenancies Act 1986 (the Act). 
 

Contents 
 
1.  Purpose ...................................................................................................................................................... 1 
2.  Relevant Facts ......................................................................................................................................... 1 
3.  Recommendation ................................................................................................................................... 2 
 
under the  
Released 
Official Information Act 1982
 

 
Glenview Holiday Park 
 
 
1. Purpose 
1.1.  The purpose of this report is to enable MARTY HOLMES of the Tenancy 
Compliance and Investigations Team to seek approval for recommendations 
arising from an Investigation into breaches of the Residential Tenancies Act 1986 
(the Act). 
 
2. Relevant Facts 
          Background   

The alleged breaches of the Act are as follows: 
-  s.66I(1)(b) - provide and maintain the property in a reasonable state of repair 
-  s.66I(1)(ba) – comply with all requirements in respect of smoke alarms 
-  s.66I(1)(bb) – comply with the healthy homes standards 
The complaint originated from a concerned member of the public who has had 
under the  
ongoing contact with multiple tenants at the property. The issues the complainant 
has reported are as follows: 
-  Non-compliance with Healthy Homes Standards 
-  No insulation 
-  Draughts 
-  Water tightness 
-  Pests 
-  Maintenance 
Released 
-  Inadequate or no heating 
-  Unreliable access to shared facilities 
The landlord, Glenview Holiday Park Limited, is located in Tokoroa, South 
Waikato. The park offers a range of accommodation, including, boarding house 
tenancies, residential tenancies (multiple houses on site), cabins, and caravans. 
Official Information Act 1982
s 9(2)(a)
 
There are also 6 Tenancy Tribunal orders involving Glenview Holiday Park, with 
the landlord as the applicant in all 6. One of these orders does, however, have 
exemplary damages awarded to a tenant for failure to insulate. 
s 9(2)(a)
 
 
Privileged and Confidential 


Glenview Holiday Park 
 
 
Investigation 
 
The complainant was contacted for any further information, to establish how he 
became aware of the situation and to obtain any contact details for any tenants 
currently residing at Glenview Holiday Park. 
The complainant, Colin Campbell, advised he worked locally in Tokoroa and was in 
regular contact with tenants at the park however was not in a position to provide 
any contact details without first discussing it with them. He advised the majority of 
people were unwilling to speak up for fear of losing their accommodation. 
Due to covid lockdown restrictions, no site visit was able to be undertaken. 
s 9(2)(a)
 
 
 
A total of 20 email addresses were obtained from the bond records and an email 
was sent to these tenants requesting further information regarding their tenancies 
under the  
at Glenview Holiday Park. 
One response was received from a previous tenant who provided additional detail 
regarding her experience at the park. s 9(2)(a)
 
 
 
 
 
 
Released 
 
 
No other tenants responded to the request for information. 
Without any further evidence or additional complainants, we will be unable to 
substantiate any of the alleged breaches. 
Official Information Act 1982
 
3. Recommendation 
As there are no tenants willing to come forward and provide evidence to substantiate 
any of the alleged breaches we will be unable to take any further action regarding this 
specific complaint. 
Privileged and Confidential 
 


Glenview Holiday Park 
 
 
It is recommended that the case be closed and Glenview Holiday Park be contacted 
regarding undertaking a General Assessment to ensure they are complying with their 
obligations under the Act. 
 
 
 
under the  
Released 
Official Information Act 1982
Privileged and Confidential 
 

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Person : P0001
Details
Sensi ve:
No
Case Role:
Complainant
Surname:
CAMPBELL
First Name:
Colin
Addresses:
Address Type:
Address for Service
Address 1:
10 Lanark Street
Address 2:
Tokoroa
Country:
New Zealand
Postcode:
3420
Phones:
Type:
Mobile
Number:
021 074 2222
Emails:
Type:
Other
under the  
Address:
[email address]
Associated Records
Rela onship:
Associated
Target Record:
Disclosure Set DSET0001
Rela onship:
Associated
Target Record:
Disclosure Set DSET0002
Released 
Official Information Act 1982
Person P0001
Page 1

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Case Note : CN0001
Details
Sensi ve:
No
Date Obtained/Sent:
4/08/2021 8:08 AM
Type:
Complaint
Title:
Origina ng Complaint details from record: CP16962 and background checks
Details:
Property address
Glenview Holiday Park<br />
22 Sloss Road<br />
Tokoroa 3420
Is there a wri en tenancy agreement?*
Yes
What date did the tenancy start?*
2021-07-01
Is the tenancy current?
Yes
What is the weekly rent?
various
Has a bond been paid?
Yes
How much bond was paid?
various
Was the bond lodged?
Yes
Do you know your bond number?
under the  
various
What is your problem about?
Smoke alarms, Insula on, Maintenance, Other
Details
The property operates mul ple caravans and cabins as accommoda on that serves generally to those that have 
no  other  choice.  Winz  tenants  form  the  majority  of  clients.  Some  residents  have  been  onsite  for  mul ple 
years.<br />
The issues are:<br />
-no insula on<br />
-not air  ght<br />
-not water  ght<br />
-cockroaches<br />
-roaming dogs<br />
-ro en wood work<br />
Released 
-poor to nil hea ng devices supplied<br />
-children play unsupervised in common driveway <br />
-children swim in puddles<br />
-self repair of  xtures 
ngs is common/expected by owner<br />
-ovens not repaired<br />
-onsite management missing, thus access to common room (TV) not reliable<br />
The  general  condi on  of  the  accommoda on  is  equivalent  to  third  world  standards  and  there  has  been  no 
ac ve improvements to tenants accommoda on made over the last several years.<br />
The place fails on all the basics of the healthy homes standards and should be forced to upgrade.<br />
I have spoken to many residents and witnessed the condi ons and they all verify that the place is not  t to live 
Official Information Act 1982
in. Our local council has no ac ve monitoring of the business and I have asked them to inves gate. The majority 
of issues relate to the Healthy Homes standards and this business must be brought up to standard.<br />
Please contact me (Colin) if you need more informa on.<br />
Please refer to the following link:<br />
h ps://www.nzherald.co.nz/property/short-term-housing-and-worker-accommoda on-business-for-sale/
RSUA3KXGAHHY6YQ3RDT4X7JQ6Q/
Ac on taken
none as all the tenants are in fear of becoming homeless so are not inclined to complain.
Have you  led an applica on to the Tenancy Tribunal?
No
Other relevant details
Case Note CN0001
Page 1

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Mul media
s 9(2)(a)
Unique ID:
2358748
Reference:
4
Disclosure Type:
Full
under the  
Name:
CP16962 - Ini al complaint received.pdf
Source:
RTA Inbox
Descrip on:
Ini al complaint received
Unique ID:
2358817
Reference:
5
Disclosure Type:
Full
Name:
CP16962 - RTA response advising may be in touch.pdf
Source:
RTA Inbox
Descrip on:
RTA response advising may be in touch
Unique ID:
2358827
Released 
Reference:
6
Disclosure Type:
Full
Name:
TIKAComplaintRecordInfo.pdf
Source:
TIKA Complaint RecordCP16962
Descrip on:
Automa cally generated from the TIKA Complaint record: CP16962
Associated Records
Official Information Act 1982
Rela onship:
Associated
Target Record:
Disclosure Set DSET0001
Rela onship:
Associated
Target Record:
Disclosure Set DSET0002
Case Note CN0001
Page 2

Vanessa O'Keeffe
From:
[email address]
Sent:
Tuesday, 3 August 2021 7:14 pm
To:
RTA Compliance
Subject:
Complaint to Tenancy Services
Categories:
Underway, Vanessa
Your name* 
Colin Campbell 
Contact address 
10 Lanark Street<br /> 
Tokoroa 3420 
Phone number 
0210742222 
Email address* 
[email address] 
Are you a tenant or landlord?* 
Other 
under the  
Other 
local resident 
If you are not the tenant, is the tenant aware of the complaint being submitted to the compliance and 
investigations team? 
No 
Their name* 
various 
Released 
Contact address 
Glenview Holiday Park<br /> 
22 Sloss Road<br /> 
Tokoroa 3420 
Phone number 
Email address 
Official Information Act 1982
Are they a tenant or landlord? 
Landlord 
Other 
Does the landlord own more than one rental property? 
Yes 
Does the property manager manage more than one property? 
Yes 
Property address 
1

Glenview Holiday Park<br /> 
22 Sloss Road<br /> 
Tokoroa 3420 
Is there a written tenancy agreement?* 
Yes 
What date did the tenancy start?* 
2021-07-01 
Is the tenancy current? 
Yes 
What is the weekly rent? 
various 
Has a bond been paid? 
Yes 
How much bond was paid? 
various 
Was the bond lodged? 
Yes 
Do you know your bond number? 
various 
under the  
What is your problem about? 
Smoke alarms, Insulation, Maintenance, Other 
Details 
The property operates multiple caravans and cabins as accommodation that serves generally to those 
that have no other choice. Winz tenants form the majority of clients. Some residents have been 
onsite for multiple years.<br /> 
The issues are:<br /> 
-no insulation<br /> 
Released 
-not air tight<br /> 
-not water tight<br /> 
-cockroaches<br /> 
-roaming dogs<br /> 
-rotten wood work<br /> 
-poor to nil heating devices supplied<br /> 
-children play unsupervised in common driveway <br /> 
Official Information Act 1982
-children swim in puddles<br /> 
-self repair of fixtures fittings is common/expected by owner<br /> 
-ovens not repaired<br /> 
-onsite management missing, thus access to common room (TV) not reliable<br /> 
The general condition of the accommodation is equivalent to third world standards and there has 
been no active improvements to tenants accommodation made over the last several years.<br /> 
The place fails on all the basics of the healthy homes standards and should be forced to upgrade.<br 
/> 
I have spoken to many residents and witnessed the conditions and they all verify that the place is not 
fit to live in. Our local council has no active monitoring of the business and I have asked them to 
investigate. The majority of issues relate to the Healthy Homes standards and this business must be 
2

brought up to standard.<br /> 
Please contact me (Colin) if you need more information.<br /> 
Please refer to the following link:<br /> 
https://www.nzherald.co.nz/property/short-term-housing-and-worker-accommodation-business-for-
sale/RSUA3KXGAHHY6YQ3RDT4X7JQ6Q/ 
Action taken 
none as all the tenants are in fear of becoming homeless so are not inclined to complain. 
Have you filed an application to the Tenancy Tribunal? 
No 
Other relevant details 
under the  
Released 
Official Information Act 1982
3

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

s 9(2)(a)
under the  
Released 
Official Information Act 1982

Complaint : CP16962
Status:
Under Assessment
Assessor:
VANESSA O'KEEFFE
Details
Business Unit:
Tenancy Compliance
Received Date:
4/08/2021 8:08 AM
Origin:
Complaint - other
Entered By:
VANESSA O'KEEFFE
Expec ng Callback:
No
External Reference:
WEB FORM
Complainant Details
Surname:
CAMPBELL
First Name:
Colin
Anonymous:
No
Is Complainant a Vic m:
No
Mobile Phone Number:
021 074 2222
Email:
[email address]
Complainant Addresses
under the  
Address Type:
Address for Service
Address 1:
10 Lanark Street
Address 2:
Tokoroa
Country:
New Zealand
Postcode:
3420
Complaint Details
Loca on of Breach:
Tokoroa
Breach/Complaint Categories:
Smoke alarms
Breach/Complaint Categories:
Serious maintenance or facility issues
Breach/Complaint Categories:
Insula on
Released 
Building/Workplace Name:
Glenview Holiday Park
Address 1:
22 Sloss Road
Address 2:
RD 1
Address 3:
Tokoroa
Country:
NZ
Postcode:
3491
Nature of the Complaint:
Property address
Glenview Holiday Park<br />
22 Sloss Road<br />
Official Information Act 1982
Tokoroa 3420
Is there a wri en tenancy agreement?*
Yes
What date did the tenancy start?*
2021-07-01
Is the tenancy current?
Yes
What is the weekly rent?
various
Has a bond been paid?
Yes
Complaint CP16962
Page 1

How much bond was paid?
various
Was the bond lodged?
Yes
Do you know your bond number?
various
What is your problem about?
Smoke alarms, Insula on, Maintenance, Other
Details
The property operates mul ple caravans and cabins as accommoda on that serves generally to those that have 
no  other  choice.  Winz  tenants  form  the  majority  of  clients.  Some  residents  have  been  onsite  for  mul ple 
years.<br />
The issues are:<br />
-no insula on<br />
-not air  ght<br />
-not water  ght<br />
-cockroaches<br />
-roaming dogs<br />
-ro en wood work<br />
-poor to nil hea ng devices supplied<br />
-children play unsupervised in common driveway <br />
-children swim in puddles<br />
-self repair of  xtures 
ngs is common/expected by owner<br />
-ovens not repaired<br />
-onsite management missing, thus access to common room (TV) not reliable<br />
The  general  condi on  of  the  accommoda on  is  equivalent  to  third  world  standards  and  there  has  been  no 
ac ve improvements to tenants accommoda on made over the last several years.<br />
The place fails on all the basics of the healthy homes standards and should be forced to upgrade.<br />
I have spoken to many residents and witnessed the condi ons and they all verify that the place is not  t to live 
in. Our local council has no ac ve monitoring of the business and I have asked them to inves gate. The majority 
of issues relate to the Healthy Homes standards and this business must be brought up to standard.<br />
Please contact me (Colin) if you need more informa on.<br />
under the  
Please refer to the following link:<br />
h ps://www.nzherald.co.nz/property/short-term-housing-and-worker-accommoda on-business-for-sale/
RSUA3KXGAHHY6YQ3RDT4X7JQ6Q/
Ac on taken
none as all the tenants are in fear of becoming homeless so are not inclined to complain.
Have you  led an applica on to the Tenancy Tribunal?
No
Other relevant details
Subject Details
Company:
GLENVIEW HOLIDAY PARK
Released 
Assessment Result
Referral Party:
Tenancy
Referral Party Details:
WEB FORM
Notes:
Issues: Maintenance issues, insula on, standard of living condi ons. Accommoda on provider is a Holiday Park 
housing short term and emergency/temporary/transi onal housing. s 9(2)(a)
 
 Complainant is not a tenant 
Official Information Act 1982
and tenants are not aware of the complaint being made.
Tenancy address: Glenview Holiday Park, 22 Sloss Road, Tokoroa
Bond2000:
LL name: Glenview Holiday Park
LL ID s 9(2)(a)
Ac ve bonds: s 9(2)(a)
TIKA search:
s 9(2)(a)
s 9(2)(a)
RTA (MAKO):
s 9(2)(a)
Complaint CP16962
Page 2

RTA Emails (Complaints): No previous complaints found
s 9(2)(a)
Background informa on:
Infolog Search:
Owner: Glenview Holiday Park Limited
s 9(2)(a)
Companies Search:
Company name: Glenview Holiday Park Limited
NZBN: 9429041685020
Directors & Shareholders: Allan Francis EATON, Angela SINGH
(Emails and documents a ached in Mul media tab)
Mul media
s 9(2)(a)
under the  
Unique ID:
2358748
Reference:
4
Disclosure Type:
Full
Name:
CP16962 - Ini al complaint received.pdf
Source:
RTA Inbox
Released 
Descrip on:
Ini al complaint received
Unique ID:
2358817
Reference:
5
Disclosure Type:
Full
Name:
CP16962 - RTA response advising may be in touch.pdf
Source:
RTA Inbox
Descrip on:
RTA response advising may be in touch
Official Information Act 1982
Complaint CP16962
Page 3

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Organisa on : ORG0002
Details
Sensi ve:
No
Case Role:
Property Manager
Type:
Company
NZBN:
9429041685020
Legal Name:
GLENVIEW HOLIDAY PARK LIMITED
Trading Name:
Glenview Holiday Park Limited trading as Paci c Pearl Accommoda on Ltd
Addresses:
Address Type:
Registered Address
Address 1:
9 Bicknell Road
Address 2:
Favona
Address 3:
Auckland
Country:
New Zealand
Postcode:
2024
Address Type:
Physical Address
Address 1:
9 Bicknell Road
Address 2:
Favona
Address 3:
Auckland
Country:
New Zealand
Postcode:
2024
under the  
Address Type:
Address for Service
Address 1:
22 Sloss Road
Address 2:
RD 1
Address 3:
Tokoroa
Country:
New Zealand
Postcode:
3491
Phones:
Type:
Work
Number:
07 886 6642
Released 
Type:
Mobile
Number:
s 9(2)(a)
Type:
Mobile
Number:
s 9(2)(a)
Official Information Act 1982
Type:
Mobile
Number:
s 9(2)(a)
Number:
s 9(2)(a)
Emails:
Type:
Other
Address:
s 9(2)(a)
Type:
Other
Organisation ORG0002
Page 1

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Address:
[email address]
Associated Records
Rela onship:
Source
Target Record:
Organisa on ORG0001
Target Summary:
GLENVIEW HOLIDAY PARK LIMITED
under the  
Released 
Official Information Act 1982
Organisation ORG0002
Page 2

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Organisa on : ORG0001
Details
Sensi ve:
No
Case Role:
Property Manager
Trading Name:
GLENVIEW HOLIDAY PARK
Associated Records
Rela onship:
Associated
Target Record:
Disclosure Set DSET0001
Rela onship:
Associated
Target Record:
Disclosure Set DSET0002
under the  
Released 
Official Information Act 1982
Organisation ORG0001
Page 1

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Loca on : LOC0002
Loca on Details
Sensi ve:
No
Case Role:
Breach Loca on
Loca on Type:
Tenancy Address
Care of:
Angela and Allan
Building/Workplace Name:
Glenview Holiday Park Ltd trading as Paci c Pearl Accommoda on Ltd
Address 1:
22 Sloss Road
Address 2:
RD 1
Address 3:
Tokoroa
Country:
New Zealand
Postal Code:
3491
Associated Records
Rela onship:
Source
Target Record:
Loca on LOC0001
Target Summary:
Glenview Holiday Park Ltd trading as Paci c Pearl Accommoda on Ltd , 22 Sloss Road, RD 1, Tokoroa, 3491, NZ
under the  
Released 
Official Information Act 1982
Location LOC0002
Page 1

Case TC06678
Glenview Holiday Park - 22 Sloss Road< RD 1, Tokoroa
Loca on : LOC0001
Loca on Details
Sensi ve:
No
Case Role:
Breach Loca on
Building/Workplace Name:
Glenview Holiday Park
Address 1:
22 Sloss Road
Address 2:
RD 1
Address 3:
Tokoroa
Country:
New Zealand
Postal Code:
3491
Associated Records
Rela onship:
Associated
Target Record:
Disclosure Set DSET0001
Rela onship:
Associated
Target Record:
Disclosure Set DSET0002
under the  
Released 
Official Information Act 1982
Location LOC0001
Page 1