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Electoral Commission  
Decision Document 
 
 
 
 
 
 
 
 
 
 
Presented by 
Alicia Wright 
Chief Electoral Officer / Chief Executive 
 
 
 
 
 
 
For release 26 January 2022 
 
 
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Contents 
1. 
Introduction from the Chief Electoral Officer .................................................................................................................. 3 
Purpose of the document.................................................................................................................................................................. 5 
2.  Summary of changes to the original proposals .............................................................................................................. 5 
3.  Electoral Commission confirmed structure Tier 2 & 3 (includes other minor changes to roles) ..... 6 
4.  Group Definitions .............................................................................................................................................................................. 7 
Enterprise Services ............................................................................................................................................................................... 7 
Operations Group ................................................................................................................................................................................... 7 
Strategy, Governance & Development (SG&D) ................................................................................................................... 7 
5.  Summary of Feedback Themes ............................................................................................................................................... 8 
6.  Summary of Decisions based on Feedback by Theme ........................................................................................... 10 
7.  Implementing our SMT change ............................................................................................................................................. 23 
8.  Final decisions on proposals .................................................................................................................................................... 24 
Final Decisions – Enterprise Services ..................................................................................................................................... 25 
Confirmed Changes to Positions: .............................................................................................................................................. 25 
Confirmed Strategy, Governance and Development (SG&D) Group structure ............................................ 26 
Final Decisions – Strategy, Governance & Development ........................................................................................... 27 
Confirmed Changes to Positions: .............................................................................................................................................. 28 
Final Decisions – Operations group ......................................................................................................................................... 30 
Confirmed Changes to Positions: ............................................................................................................................................. 30 
9.  Confirmed Change impacts on Individual Positions .................................................................................................. 31 
10.  Confirmed new Positions .......................................................................................................................................................... 35 
11.  Timelines for Selection ............................................................................................................................................................... 36 
12.  Selection Process .......................................................................................................................................................................... 36 
Selection Principles ............................................................................................................................................................................ 36 
Assessment methods and criteria ............................................................................................................................................ 37 
13.  Getting Support through Change ......................................................................................................................................... 37 
 
 
 
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1.  Introduction from the Chief Electoral Officer 
 
Kia ora koutou 
I want to thank you for your professionalism as we worked through our consultation for 
change.   Change is always difficult, but I have appreciated your thoughtful feedback and questions 
throughout this process. 
The Board has endeavoured to take a balanced view in reviewing the submission feedback themes 
to develop this final decision document.  We also referred to the engagement survey comments and 
results, and the feedback from engagements undertaken as part of the Operating Model refresh 
work, such as Design Councils and subject matter expert workshops, to ensure that we stayed true 
to the outcomes we were striving for.   
Some changes have been made to the original proposal, based on your feedback. -This document 
outlines the decisions made for how we structure and define the Electoral Commission and it 
provides a high-level response to the feedback received.  It has been reviewed by our external 
lawyers, and PwC. It has also been endorsed by the Board. 
This document goes into a lot of detail about the written feedback submissions received during 
consultation. We also had well attended Q&A sessions during the consultation period, where we 
received a lot of encouraging feedback and positive questions about the proposed change.   
I was impressed that 17 people made submissions offering feedback for us to include in the content 
of position descriptions.  It sends a strong signal that people were broadly supportive of these new 
roles and some excellent feedback was provided to really strengthen the content of the position 
descriptions. 
In addition to feedback supporting change, we received a small amount of feedback that the new 
structure would create an additional layer of management which would be bureaucratic, slow down 
decision making and be costly to fund.  The new DCE roles will be accountable for driving integration 
and end-to-end system thinking in the new groups.   This new structure will be supported by an 
effective delegations framework which will reset decision making at the right level, to empower and 
expediate decision making throughout the Commission. Changes to our structure are affordable 
given the offset achieved through the reduction of two SMT roles. 
We also received feedback that people were expecting to see one operational arm in the new 
structure but that the change did not go far enough to integrate the structures below the manager 
level.  We were provided with detailed suggestions for how some teams could be further structured.   
I recognise that this next level of integration is required and is something that many of you want, and 
I do see this as a logical step forward. Ongoing efforts to integrate teams will be something that the 
incoming CEO will undertake with you, your managers, and the new DCEs over time.   
Structural change is only one mechanism to drive lasting change and improvement for the 
Commission.   The next evolution of change requires your support and help to create and embed new 
ways of working, new leadership, culture, and behaviours.  
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This change will also be followed by other initiatives as part of a wider programme of work which 
includes work on our culture, our regional review and addressing our known capability gaps.  
Administratively, new roles, role titles, and budgets will all be in place by 25 April 2022. Recruitment 
may take longer so please bear with us. We will clarify where teams or individuals will have an interim 
reporting line until such time as new leadership roles are in place.  
You can find a more detailed breakdown of timing and implementation later in this document. We will 
work with affected staff members to clarify the next steps for them personally. 
Thank you again for your participation in the process to date. Your feedback has enabled us to arrive 
at a solution that will put us in a strong position for the future. 
Ngā mihi nui 
 
 
 
Alicia Wright 
 
 
 
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Purpose of the document 
This decision document outlines decisions on the proposals for how we structure the Commission 
and provides a response to the feedback received. 
 
2.  Summary of changes to the original 
proposals 
 
Following receipt and review of all feedback submissions, the changes to the original proposals have 
been summarised below. 
 
Proposal 
Original Proposal 
Changes to original proposal 
 

Proposal 1.0  
Establish an Enterprise 
No change to original proposal. 
Services Group 
Proposal 1.1 
Establish a new Deputy Chief 
The Position Description for DCE Enterprise 
Executive (DCE) Enterprise 
Services has been updated to incorporate 
Services role 
feedback. 
Proposal 2.0 
Create a Strategy, 
The name of this group has been updated to 
Governance & Data (SG&D) 
Strategy, Governance & Development (SG&D). 
Group 
Proposal 2.1 
Establish a new Deputy Chief 
The Position Description for DCE SG&D has 
Executive (DCE) Strategy, 
been updated to incorporate feedback.  The 
Governance & Data 
title of this role will now be DCE Strategy, 
Governance & Development.   
This role will also have the Principal Advisor 
Data Insights role as a direct report. 
Proposal 2.2 
Establish a new Manager 
The Position Description has been updated to 
Planning, Risk & Assurance  
incorporate feedback and remove reference to 
 
the Data & Insights function. 
Proposal 2.6 
Change the reporting line of 
The Principal Advisor Data Insights will report 
the Principal Advisor Data 
directly to the DCE SG&D. 
Insights 
Proposal 3.0 
Create an Operations Group 
No change to the original proposal. 
Proposal 3.1 
Establish a new Deputy Chief 
The Position Description for this role has been 
Executive (DCE) Operations 
updated following feedback.  
role 
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3.  Electoral Commission confirmed structure Tier 2 & 3 (includes 
other minor changes to roles) 
Following the final decisions made on the proposals outlined in the consultation document, the confirmed structure for tiers 2 &3 for the 
Commission is as follows.  Feedback and responses are detailed in the sections following. 
 
 
Permanent role 
 
 
New role 
 
Minor change 
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4.  Group Definitions  
The definitions for each of the three new groups at the Electoral Commission are as follows: 
Enterprise Services 
•  Enterprise Services is a grouping of the Commission's back-office functions, which deliver 
core services across the Commission to enable and support the delivery of electoral events 
and all other core support activities. The Enterprise Services Group is structured across the 
following business teams: 
•  Information Technology 
•  Finance, Property & Procurement 
•  People & Culture 
•  Business Continuity Planning 
 
Operations Group 
The Operations group incorporates the Electoral Commission's front-office functions, which are 
accountable for the delivery of initiatives to enable the public information, education, enrolment, and 
vote process. These functions are highly operationally aligned, so they are grouped together to drive 
collaboration, alignment, and integrated delivery of key outcomes. The Operations group is 
structured across the following business teams: 
 
•  Communications and Education 
•  Enrolment and Community Engagement  
•  Voting Services 
 
Strategy, Governance & Development (SG&D) 
The Strategy, Governance & Development (SG&D) group brings together roles which perform 
specific strategic, governance and development functions on behalf of the Commission. These 
functions are grouped together to drive collaboration, alignment and integrated delivery of key 
outcomes.    
The SG&D Group is structured across the following business teams: 
 
•  Planning, Risk and Assurance 
•  Governance 
•  International 
•  Data Insights 
 
 
 
 
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5.  Summary of Feedback Themes 
The change team received 25 individual submissions and three group submissions in response to the 
proposal for change.  The feedback and any questions were responded to in the Q&A sessions and 
individually in relation to personal questions.  Two batches of questions were sent in by our staff prior 
to each session for Alicia to respond to.   
 
Overall, the proposal has been well received and people have engaged well with the proposal and the 
process. The questions received were constructive and thoughtful. 
 
Following the close of consultation, the feedback was analysed and themed to shape up the draft 
Decision Document. The working draft was reviewed by our external legal advisors and then 
provided to the Board. The Board reviewed the feedback analysis and themes and the Decision 
Document and provided their own feedback into the final document. PwC were then asked to review 
the final deliverable prior to it being released to all staff. 
 
A summary of the high-level feedback themes is set out in the table below.  More detailed feedback 
is included later in the document. 
 
Feedback theme 
Summary of feedback 
Position Descriptions 
We received 17 pieces of feedback from individuals and several teams 
about the proposed position descriptions including feedback about 
titles and specific accountabilities.  The engagement and questions 
about the new position descriptions was very positive and most of the 
feedback has been incorporated into the final versions.   
 
Overall Structure of the 
Feedback about the creation of three functional groups under 
Commission 
Enterprise Services, Operations, and Strategy, Governance & Data was 
well received with feedback that the structure was not a surprise and 
that this was a logical way to create functional grouping across the 
SMT following analysis through the Operating Model Refresh.   
 
 
Structure of each of the 
We received a range of feedback about the overall purpose of the new 
new groups 
groups, the names of the groups, the size of the groups and whether 
some of the functions had been adequately represented in the new 
groups.   
Where possible, we have incorporated suggestions for name changes 
to groups and ways of better representing the teams in the groups.   
 
 
Data Insights 
We received a couple of feedback submissions which questioned 
whether the Data Insights function would align better with the 
Enterprise Services group.  We acknowledge that Data Insights could 
easily sit with IT and provide further explanation about our decision to 
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leave it as part of the Strategy, Governance & Development group 
later in this document. 
 
 
Placement of teams 
We received a number of feedback submissions about where teams 
could be incorporated into in the new structure.  We are grateful for 
this feedback and interpret this as people being genuinely interested in 
identifying the best fit for teams under these functional groupings. 
 
 
Placement of specific 
We received several feedback submissions about the placement of 
roles 
particular roles in the teams in the new structure.   We appreciated the 
opportunity to discuss some of these suggestions with a number of 
you and have provided further rationale for placement of specific roles 
later in the document. 
 
 
Risks of changing or not 
We received a range of pieces of feedback which we have clustered 
changing 
here under the high-level theme of risks of changing or not changing.   
This included feedback about the perception of cost of the new 
structure, the timing of the change, retention of staff and acceptance 
of the change.  These were all very useful submissions and we have 
responded to each of these in more detail later in this document.  
 
Culture 
We received a number of feedback submissions, predominantly about 
the culture of the Operations team to the effect that that this change 
would address the siloes and poor integration in that group and 
support the needed culture change; some submissions indicated that 
the proposal did not go far enough.   
 
 
 
 
 
 
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6.   Summary of Decisions based on Feedback by Theme 
The table below shows the summary of the decisions made in relation to the feedback themes received during consultation. 
 
Feedback theme - 
Feedback Response 
Decision 
Position Descriptions 
 
 
 
DCE Enterprise Services 
Individuals and several teams provided feedback 
•  This Position Description has been 
as per Proposal 1.1 
on the proposed position descriptions including 
modified to clarify Chief Security Officer 
feedback about titles and specific accountabilities.  
delegations and experience of leading 
We value this feedback and have endeavoured to 
multidisciplinary teams in the experience 
include relevant feedback that aligns with the 
section of this position description. 
functional accountabilities of the new roles into 
•  Position Description also modified to 
the position descriptions. 
clarify financial delegations (as per the 
 
delegations framework).   The 
Commission’s delegations framework is 
being developed in parallel with this SMT 
structural change. This will clarify 
delegations held by all new roles. 
 
 
 
 
DCE Strategy, Governance 
•  This position description has been 
and Development (SG&D) 
modified to better represent the 
As per Proposal 2.1 
International team.  This role will also have 
 
the Principal Advisor Data Insights 
 
reporting directly into it.   
•  The title of this Group has been changed to 
Strategy, Governance & Development to 
be more representative of the teams which 
are included in this group. 
 
 
 
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DCE Operations 
•  This position description has been 
As per Proposal 3.0 
modified to better represent the 
Communications and Education team in 
this Group and to flesh out the required 
experience for the DCE.   
 
 
 
Manager Planning, Risk & 
•  This position description has been 
Assurance 
modified to reflect the changes to the 
As per Proposal 2.0 
reporting line for the Principal Advisor Data 
Insights. 
 
 
 
Structure of the Electoral 
We received the following feedback in relation to 
•  The three functional groups of Enterprise 
Commission 
proposals 1.0, 2.0, 3.0 - the creation of three new 
Services, Operations, and Strategy, 
Creation of three functional 
functional groupings. 
Governance & Development will be 
groups 
 
established with three new DCE level roles. 
 
Feedback which supported the establishment of 
•  The creation of three functional groups is a 
As per proposals 1.0, 2.0, 3.0 
three groups to enable the functional shifts sought 
pragmatic first step in achieving logical 
by the Commission. 
groupings of like functions across front-
 
office, back-office and strategy and 
Feedback that the SMT level change did not go far 
planning functions.   
enough to drive integration in each functional 
•  Throughout the change, there has been an 
group.   
intention to retain and stabilise as many 
 
SMT members as possible and retain 
Feedback that the DCE layer would create 
intellectual property critical to our work.  
bureaucracy, slow down decision making and 
This change was not intended to go below 
remove authority from the SMT.   
SMT level roles. 
•  The associated work that is underway on 
our delegations framework will ensure that 
delegations empower decision making at 
the right level in the organisation and 
expedite decision-making. 
 
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Structure of Enterprise 
Feedback Response 
Decision 
Services Group 
 
 
 
As per proposal 1.0 
We received feedback in relation to this proposal 
•  The Enterprise Services Group will be 
that the following roles/teams should be included 
established comprising of the 
in the Enterprise Services Group: 
Commission’s back-office functions 
●  Programme Management 
including IT, Finance, Procurement, 
●  Legal & Policy 
Property, Administration, Health & Safety. 
●  Data Insights 
•  A decision has been made not to 
●  Chief Māori Advisor 
incorporate any of the other teams or roles 
●  Internal Communications 
suggested into the Enterprise Services 
 
group. 
We also received feedback that IT must be 
•  We agree that the Data Insights function 
carefully managed to ensure that this team does 
could also be placed in IT and may well be 
not feel demoted and is able to operate 
housed here in the future.  However, in the 
strategically, particularly in relation to cyber 
short term to bolster our capability in the 
security. 
SG&D Group, Data Insights will be placed 
 
in the SG&D Group. 
•  We agree that Internal Communications 
could sit in Enterprise Services, but the 
current size of the Communications and 
Education team means that team 
members work across both internal and 
external facing projects. 
•  We agree that it will be important to 
ensure that IT continues to operate at a 
strategic level within the Commission. 
 
 
 
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Structure of Strategy, 
Feedback Response 
Decision 
Governance & Data Group 
 
 
 
As per proposal 2.0 
We received feedback in relation to this proposal 
•  We agree with the feedback and have 
that the SG&D Group did not adequately 
updated the description of the SG&D team 
represent the functions which were part of the 
and Position Description to better reflect 
group, particularly the International team. 
the inclusion of the functions performed 
 
by the International Team. 
There was feedback that the title of this group, 
•  We agree with the feedback about the 
being Strategy, Governance & Data did not reflect 
name of this group and will adopt the 
the inclusion of the International team in this 
name suggested which is Strategy, 
group. 
Governance & Development. 
 
•  We agree with the feedback that this team 
Other feedback was that the SG&D Group was 
is very light in terms of current resources 
very light in terms of resourcing and that this 
and that this is something that will need to 
would need to be addressed if SG&D is to perform 
be addressed as part of implementation of 
the functions it has been tasked with. 
the capability uplift for which we have 
 
sought additional funding. 
Other feedback was that the Communications and  •  We view the work undertaken by the 
Education team should also be part of SG&D or 
Communications and Education team as 
should sit on their own. 
being aligned to the functions performed 
in the Operations group.  However, there 
will be a focus on building and utilising 
strategic communication capability more 
widely across the organisation. 
 
 
 
 
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Structure of the Operations 
Feedback Response 
Decision 
Group 
 
 
 
As per proposal 3.0 
Feedback was received about the name of the 
•  We acknowledge the feedback about the 
Operations team with suggested alternatives 
name of this group but feel that 
being Service Delivery or Service Delivery and 
Operations is the most suitable name for 
Operations. 
this group given the focus of the front-
 
office, or public facing, functions. 
Feedback was received that this group was still 
•  We agree with the feedback that the 
large and siloed and that the change had not gone 
Operations Group is still large and that the 
far enough to integrate the three teams that were 
teams in it are siloed. This change was a 
part of it. 
SMT level change not designed to drive 
 
this second level of integration.  This next 
We received feedback that the International Team 
stage of change will be led by the DCE 
could have been included in the Operations team. 
Operations with the support of the 
 
Managers and will incorporate the analysis 
We received feedback that the Communications 
gathered as part of the regional review. 
and Education team were more aligned to SG&D 
•  There was never an intention to drive 
than Operations. 
integration lower than the SMT level 
 
through this change. 
•  We view the International team as 
performing functions aligned to the 
functions being performed in SG&D. The 
International team need to be supported 
when the organisation is event focussed, 
and SG&D is best placed to deliver this 
support. 
•  We view the work undertaken by the 
Communications and Education team as 
being aligned to the functions performed 
in the Operations group.  However, there 
will be a focus on building and utilising 
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strategic communication capability more 
widely across the organisation. 
 
 
Data Insights 
Feedback Response 
Decision 
 
 
 
Data Insights Function 
Feedback was received that the function of Data 
•  We accept that the Data Insights function 
Insights should be placed in Enterprise Services as 
could also be placed in IT and may well be 
part of IT. 
housed in that team in the future.   
 
•  In the short term, to bolster our capability 
 
in the SG&D Group, Data Insights will be 
 
placed in this group where it can be 
accessed by roles responsible for 
planning, governance, and research. 
 
 
 
 
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Placement of Teams 
Feedback Response 
Decision 
 
 
 
 
Legal & Policy 
Feedback was received that the Legal & Policy 
•  We have considered the feedback 
 
team should have been incorporated into 
received in relation to Legal & Policy, 
International 
Enterprise Services or SG&D. 
International, and Communications and 
 
 
Education. 
Communications and 
There was other feedback that the International 
•  Legal & Policy will continue to report to 
Education 
team should have been placed in the Operations 
the Chief Electoral Officer. 
Group. 
•  International will be incorporated into 
 
SG&D as per the original change proposal. 
Other feedback was received that the 
•  Communications and Education will be 
Communications and Education team should be 
incorporated into Operations as per the 
placed in Enterprise Services, SG&D or on its own. 
original change proposal. 
 
 
 
16 Confidential 
 

 
 
Placement of Specific Roles 
Feedback Response 
Decision 
 
 
 
 
Chief Information Officer 
We received feedback that changing the reporting  •  We acknowledge this feedback and agree 
 
line of the CIO into the DCE Enterprise Services 
that the CIO will need to continue to 
 
would be seen as a step backwards to 2017 where 
engage with Senior Leadership at a 
 
the CIO was not part of the leadership group and 
strategic level to enable the delivery of 
 
the Commission had much less awareness and 
the ISSP. 
 
focus on cyber security. 
 
 
Principal Advisor Data Insights 
 
 
We received feedback that the effectiveness of 
●  We accept this feedback and will change 
the Data Insights function would be diluted if this 
the reporting line of this role to report to 
role reported into the Manager Planning, Risk & 
the DCE SG&D to ensure that this role is 
Assurance. 
able to deliver the Data Insights function 
 
most effectively and that this capability is 
grown in the future.  
 
 
 
 
Programme Director 
 
 
We received feedback that the Programme 
●  We regard the Programme Director role 
Director role could have been incorporated into 
as needing support and profile to establish 
SG&D or Enterprise Services. 
this function within the Commission, 
 
hence it is included in the Senior 
There was other feedback that this role should not 
Leadership Team and reports into the 
be part of the Senior Leadership Team. 
Senior Responsible Officer (SRO). 
 
●  If the SRO changes, then the reporting line 
for the Programme Director role would 
move too.   
Chief Electoral Advisor 
 
 
We received feedback that the Chief Electoral 
●  We see that the Chief Electoral Advisor 
Advisor role would be underutilised in the future. 
role will be appropriately utilised in the 
 
new structure given the new leadership 
17 Confidential 
 

 
Other feedback stated that it was imperative that 
team will need a lot of transition support 
the Chief Electoral Advisor role with the current 
and guidance.   
incumbent was retained to support a new CEO and  ●  It will be important from a business 
three new DCEs.  This role also retains the 
continuity perspective to retain the 
statutory accountabilities for the Chief Electoral 
Manager Strategy and that the Chief 
Officer. 
Electoral Advisor role is able to perform 
 
the statutory accountabilities for the Chief 
 
Electoral Officer. 
 
Timing of the Change 
Feedback Response 
Decision 
 
 
 
 
Timing  of  the  change  and  new  Feedback was received that the change should 
•  We accept that change is difficult and that 
appointments 
not have been started by the current CEO given 
there is no good time to run a consultation 
 
that they are not staying on in the role. 
for change but we also recognise that the 
 
 
Commission needs to evolve to ensure it 
 
We received other feedback which stated that if 
delivers on its purpose. 
 
the Commission did not drive forward with a 
 
 
change now, we would have missed the window of 
•  This change was instigated with the 
opportunity to address known issues given the 
intention of addressing several known 
short cycle in which to implement any change. 
challenges faced by the Commission and 
 
to make it easier for people to do their 
roles. 
 
•  The timing of our change was dictated by 
the window of opportunity to consult and 
establish new roles well ahead of any 
planning activity for the next General 
Election. 
 
 
 
 
18 Confidential 
 

 
 
Change approach 
Feedback Response 
Decision 
 
 
 
 
How the change was planned 
Feedback was received that the change approach 
•  The change approach adopted was 
and implemented 
should have disestablished the SMT level roles and 
undertaken to minimise the impact on 
 
then enabled the Commission to group related 
affected roles and to retain intellectual 
 
functions together to sit under the new DCE roles. 
property where possible. 
 
 
•  The next phase of change transformation 
 
We also received feedback that two weeks hasn’t 
will involve new DCE leadership roles 
 
allowed enough time during a very busy period to 
evolving structures, functions, and 
give the proposal adequate consideration.  In 
responsibilities in their own groups with 
addition, a single round of consultation seems 
their people. 
unusual because there will not be opportunity to 
•  We acknowledge the feedback that our 
give feedback on any changes to the proposal. 
consultation period could have been 
extended for a longer period.   
•  We have tried to balance a timely 
consultation with our obligations to the 
people whose roles are affected by this 
change.  We seek to give affected staff 
members clarity about the impacts on 
their roles as a priority. We felt we struck 
that balance with a two-week consultation 
period.     
 
 
 
 
19 Confidential 
 

 
 
Cost of Structure 
Feedback Response 
Decision 
 
 
 
 
The cost of the new structure 
We received feedback that people were 
•  The Commission can afford the new roles 
including the three new DCE 
concerned that the new structure and the 
through the reduction of SMT level roles 
level roles. 
creation of three DCE roles was a costly structure. 
and prioritising funding for these new roles 
 
 
through the budget set aside for capability 
uplift. 
 
Risk 
Feedback Response 
Decision 
 
 
 
 
Risk associated with changing 
Feedback was received that employees will vary 
•  We agree that there are risks 
or not changing the 
in their acceptance of this change: “we may see 
associated with driving forward with a 
Commission structure 
resignations or disaffected staff that may not 
consultation for change at this point, or 
 
have been anticipated and that this holds true for 
leaving the decision to change up to an 
 
the proposed change as much as for any reason 
incoming CEO.   
 
the proposal does not proceed.” 
•  We agreed to press forward with the 
 
 
change now because we felt that there 
 
Other feedback highlighted the risk that there 
was a greater risk of staff turnover if 
would be turnover because of this change with 
the Commission was not seen to act on 
some Managers who are repositioned to tier 
the feedback received through the 
three roles choosing to leave the organisation. 
operating model analysis and the 
 
engagement survey results. 
•  We also felt there was risk associated 
with not driving forward with this 
change now due to the closing window 
of opportunity being lost through the 
planning cycle of the Commission. 
20 Confidential 
 

 
Resourcing 
Feedback Response 
Decision 
 
 
 
 
Resourcing of different teams 
We received feedback that some teams including 
•  We agree that some teams in the 
in the organisation 
Finance and the SG&D group will not have enough 
Commission are still under-resourced. 
 
resources to adequately perform the functions 
•  We see this structure as a pragmatic first 
 
they are accountable for. 
step to establish groups that are 
 
accountable for core functions across the 
 
 
Commission. 
 
•  A number of new roles will be recruited for 
as part of the capability uplift in 2022 in 
teams that are light in terms of resources. 
•  The incoming DCEs and CEO will 
determine the next level of resourcing in 
conjunction with the Managers in their 
teams. 
 
 
Integration 
Feedback Response 
Decision 
 
 
 
 
Levels of integration between 
Feedback was received that a real opportunity had  •  We agree with this feedback but reiterate 
teams 
been missed to deal with the organisation at the 
that this change was an SMT level change. 
 
next level, which is where a lot of the issues stem 
•  The next phase of change transformation 
 
from. 
will involve new DCE leadership roles 
 
Other feedback recognised that this structure is 
evolving structures, functions and 
 
an interim step on the road to integration which 
responsibilities and driving greater 
 
doesn't automatically address the silo and 
integration between groups. 
misalignment of business units. 
 
 
21 Confidential 
 

 
 
Culture 
Feedback Response 
Decision 
 
 
We received feedback about culture in the context 
 
Feedback about the affect of 
of the Operations Group.   

 
 
We agree with the feedback about the 
the new structure on the 
culture of the Operations Group and 
Commission’s culture 
Feedback included that creating an Operations 
recognise that simply bringing these 
 
group was a positive thing that may create the 
teams together under one DCE will not 
 
right culture in that Group and reduce siloes so that 
automatically create a cohesive culture. 
 
the Operations teams were headed towards the 
•  Grouping these functions together in the 
 
same goals. 
same team is the minimum first step 
 
Other feedback suggested that bringing these 
towards developing shared 
teams together under one DCE would not 
accountabilities and outcomes for this 
necessarily result in well integrated teams as both 
group and development of a shared 
Voting Services and Enrolment & Community 
culture. 
Engagement operate with quite different sub-
•  The SMT change is a functional 
cultures.   
realignment at the senior level which 
supports the integration of teams. This 
Other feedback was that a skilled DCE across 
SMT change creates and supports the 
these teams might lead to a new shared culture. 
further development of an integrated 
Operations Group and the wider 
Commission. 
22 Confidential 
 

 
 
7.   Implementing our SMT change 
In the short term the following change implementation steps will take effect: 
Any staff member who is to be reconfirmed to their role, has been provided with an updated position 
description and variation letter from the effective date of the change. 
Any staff member who declines reconfirmation to a role which is considered comparable and on 
similar terms and conditions may not be eligible for redundancy. 
The People & Culture team will work directly with any staff member whose role is disestablished as a 
result of this change. 
Redeployment opportunities will be discussed and explored with staff members whose roles have 
been disestablished throughout any notice period. 
Any staff member who holds a position which has been disestablished but who obtains a new 
position in the new structure would move to that position at the implementation date of the new 
structure or as mutually agreed.  There would be no entitlement to redundancy or compensation in 
this situation. 
Staff members reporting to a role which is currently vacant in the new structure will be advised who 
they will report into in the interim until a permanent appointment is made. 
 
In the short to medium term: 
The People & Culture team will continue to support all staff members throughout the transition and 
will manage the selection and appointment process with the incoming CEO.    
The new CEO will appoint to open roles in the new structure.  All Commission staff are able to apply 
for any of the new roles.  While the new structure will take effect from 25 April 2022 there may still 
be some open vacancies at this point. 
The new CEO will continue to evolve the Commission’s structure and operating model in line with 
longer- term intended outcomes. 
23 Confidential 
 


 
8.   Final decisions on proposals 
Enterprise Services Group confirmed structure
Permanent role 
 
Fixed Term role 
 
New role 
 
Minor change 
24 Confidential 
 

 
Final Decisions – Enterprise Services 
There was no feedback received in relation to a number of proposals in this section.    
 
Proposals 1.0 - 1.9 
Establish an Enterprise 
Proposal 1.0  
No change to original proposal  
Services Group 
The Position Description for 
Establish a new Deputy Chief 
DCE Enterprise Services has 
Proposal 1.1 
Executive (DCE) Enterprise 
been updated to incorporate 
Services role 
feedback 
All other proposals relating to Enterprise Services have been accepted. 
Confirmed Changes to Positions: 
 
Confirmed Position to be established 
●  DCE Enterprise Services 
 
Confirmed Disestablished Position 
●  Manager Corporate Services 
 
Confirmed Minor changes 
●  Change the reporting line of the Chief Information Officer to report to the DCE Enterprise 
Services 
●  Repurpose the vacancy of Principal Advisor Accountability to create the role of Manager 
Planning, Risk & Assurance in the SG&D Group 
●  Move the Advisor Accountability role to the SG&D Group reporting to the Manager Planning, 
Risk & Assurance 
●  Change the reporting line of the Manager Finance, Procurement & Property to report to the 
DCE Enterprise Services 
●  Change the reporting line of the Manager People & Culture to report to the DCE Enterprise 
Services 
●  Change the reporting line of the Team Leader Administration to report to the DCE Enterprise 
Services 
●  Change the reporting line of the Executive Assistant to the CEO to report into the Chief 
Electoral Officer 
25 Confidential 
 


 
the reporting line of the Chief Information Officer (CIO) to the DCE Services and  
Confirmed Strategy, Governance & Development (SG&D) Group structure 
 
 
 
  
Permanent role 
 
Fixed Term role 
 New role 
 
Minor change 
26 Confidential 
 

 
Final Decisions – Strategy, Governance & Development 
There was no feedback received in relation to a number of proposals in this section.  
   
Proposals 2.0 - 2.7 
 
 
Create a Strategy, 
The name of this group has 
Proposal 2.0 
Governance & Data (SG&D) 
been updated to Strategy, 
Group 
Governance & Development. 
The Position Description for 
DCE SG&D has been updated to 
incorporate feedback.  The title 
Establish a new Deputy Chief 
of this role will now be DCE 
Proposal 2.1 
Executive (DCE) Strategy, 
Strategy, Governance & 
Governance & Data 
Development.   
This role will also have the 
Principal Advisor Data Insights 
role as a direct report. 
The Position Description has 
Establish a new Manager 
been updated to incorporate 
Proposal 2.2 
Planning, Risk & Assurance  
feedback and remove 
 
reference to the Data & Insights 
function. 
Change the reporting line of 
The Principal Advisor Data 
Proposal 2.6 
the Principal Advisor Data 
Insights will report directly to 
Insights 
the DCE SG&D. 
All other proposals relating to Strategy, Governance & Development have been accepted. 
 
 
 
 
27 Confidential 
 

 
Confirmed Changes to Positions: 
 
Confirmed Positions to be established 
●  DCE, Strategy, Governance & Development 
●  Manager Planning, Risk & Assurance 
 
Confirmed Disestablished Position 
●  Chief of Staff 
 
Confirmed Minor changes 
●  Change the reporting line of the Manager International to report to the DCE SG&D 
●  Change the role title of the Manager Strategy to Chief Electoral Advisor 
●  Change the reporting line of the Principal Advisor Data Insights to report to the DCE SG&D 
●  Change the reporting line of the Senior Advisor Office of the Chief Electoral Officer to report 
to the DCE SG&D. The title of this role is changed to Senior Advisor Governance 
 
 
 
 
28 Confidential 
 


 
Confirmed Operations group structure (does not include field staff) 
 
Permanent role 
Permanent role 
 
 
Fixed Term ro
Fi le
xe  d Term role 
 
 
Proposed new 
Ne ro
w  le
ro  le 
 
Minor change 
29 Confidential 
 

 
Final Decisions – Operations 
 
There was no feedback received in relation to a number of proposals in this section. However, we did 
receive feedback about alignment of teams, culture, and the integration of teams that comprise 
Operations.    
 
Proposals 3.0 - 3.4 
 
 
No change to the original 
Proposal 3.0 
Create an Operations Group 
proposal. 
Establish a new Deputy Chief 
The Position Description for 
Proposal 3.1 
Executive (DCE) Operations 
this role has been updated 
role 
following feedback.  
All other proposals relating to Operations have been accepted. 
 
 
Confirmed Changes to Positions: 
 
Confirmed Established Position 
●  DCE Operations 
 
Confirmed Minor changes 
●  Change the reporting line of the Manager Communication & Education to the DCE 
Operations 
●  Change the reporting line of the National Manager Voting Services to the DCE Operations 
●  Change the reporting line of the National Manager Enrolment & Community Engagement to 
the DCE Operations 
 
 
 
 
 
 
 
 
 
 
30 Confidential 
 

 
9.  Confirmed Change impacts on Individual Positions 
This section outlines the final impacts of the structural changes on affected roles at the Electoral Commission 
Corporate Services 
Team 
Position Title 
Manager 
Confirmed Impact on 
Confirmed Impact on 
Action 
Position 
Person 
Manager 
Able to be considered for other 
Corporate 
Corporate 
Chief Electoral 
available positions. 
Services 
Services 
Officer 
Disestablish position 
Affected person 
Confirm that this role is repurposed 
Corporate 
Principal Advisor 
Manager Corporate 
for the Manager Planning, Risk & 
Services 
vacancy 
Services 
Disestablish vacancy 
NA 
Assurance role. 
Reconfirmation to position of 
Advisor Accountability reporting to 
Corporate 
Advisor 
Manager Corporate 
Affected and 
the Manager Planning, Risk & 
Services 
Accountability 
Services 
Minor change 
reconfirmed 
Assurance. 
Reconfirmation to position of 
Manager Finance, 
Manager Finance, Procurement & 
Corporate 
Procurement & 
Manager Corporate 
Affected and 
Property reporting to the DCE 
Services 
Property 
Services 
Minor change 
reconfirmed 
Enterprise Services. 
Reconfirmation to position of 
Corporate 
Manager People & 
Manager Corporate 
Affected and 
Manager People & Culture reporting 
Services 
Culture 
Services 
Minor change 
reconfirmed 
to the DCE Enterprise Services. 
Reconfirmation to position of Team 
Corporate 
Team Leader 
Manager Corporate 
Affected and 
Leader Administration reporting to 
Services 
Administration 
Services 
Minor change 
reconfirmed 
the DCE Enterprise Services. 
Reconfirmation to position of 
Executive Assistant reporting to the 
Corporate 
Executive 
Manager Corporate 
Affected and 
Chief Executive/Chief Electoral 
Services 
Assistant 
Services 
Minor change 
reconfirmed 
Officer. 
 
31 Confidential 
 

 
Information Technology 
Team 
Position Title 
Manager 
Confirmed Impact on 
Confirmed Impact on 
Action 
Position 
Person 
Reconfirmation to position of Chief 
Information  Chief Information 
Chief Electoral 
Affected and 
Information Officer (CIO) reporting to 
Technology  Officer 
Officer 
Minor change 
reconfirmed 
the DCE Enterprise Services. 
 
Office of the Chief Electoral Officer (OCEO) 

Confirmed Impact on 
Confirmed Impact on 
Team 
Position Title 
Manager 
Position 
Person 
Action 
Office of 
Chief Electoral 
Able to be considered for other 
the CEO 
Chief of Staff 
Officer 
Disestablish position 
Affected person 
available positions. 
Office of 
Senior Advisor 
Position is vacant so no 
No action required  
the CEO 
Office of the CEO 
Chief of Staff 
Minor change 
impact. 
 
 
Strategy 

Confirmed Impact on 
Confirmed Impact on 
Team 
Position Title 
Manager 
Position 
Person 
Action 
Reconfirmation to position of Chief 
Chief Electoral 
Affected and 
Electoral Advisor reporting to the 
Strategy 
Manager Strategy 
Officer 
Minor change 
reconfirmed 
CEO. 
Reconfirmation to position of 
Principal Advisor 
Affected and 
Principal Advisor Data Insights 
Strategy 
Data Insights 
Manager Strategy 
Minor change 
reconfirmed 
reporting to the DCE SG&D. 

 
 
32 Confidential 
 

 
International 
Confirmed Impact on 
Confirmed Impact on 
Team 
Position Title 
Manager 
Position 
Person 
Action 
Reconfirmation to position of 
Manager 
Chief Electoral 
Affected and 
Manager International reporting to 
International 
International 
Officer 
Minor change 
reconfirmed 
the DCE SG&D. 
 
Communications & Education 

Confirmed Impact on 
Confirmed Impact on 
Team 
Position Title 
Manager 
Position 
Person 
Action 
Reconfirmation to position of 
Manager 
Manager Communications & 
Communications 
Communications 
Chief Electoral 
Affected and 
Education reporting to the DCE 
& Education 
& Education 
Officer 
Minor change 
reconfirmed 
Operations. 
 
Enrolment & Community Engagement 

Confirmed Impact on 
Confirmed Impact on 
Team 
Position Title 
Manager 
Position 
Person 
Action 
National 
Reconfirmation to position of 
Manager 
National Manager Enrolment & 
Enrolment & 
Enrolment & 
Community Engagement reporting 
Community 
Community 
Chief Electoral 
Affected and 
to the DCE Operations. 
Engagement 
Engagement 
Officer 
Minor change 
reconfirmed 
 
 
 
33 Confidential 
 

 
Voting Services 
Confirmed Impact on 
Confirmed Impact on 
Team 
Position Title 
Manager 
Position 
Person 
Action 
Reconfirmation to position of 
Voting 
National Manager 
Chief Electoral 
Affected and 
National Manager Voting Services 
Services 
Voting Services 
Officer 
Minor change 
reconfirmed 
reporting to the DCE Operations. 
 
 
34 Confidential 
 

 
10. Confirmed new Positions 
The following table is a summary of the new positions that will be established as part of this change. 
Team 
Position Title 
Reports to 
Method of advertising and appointment 
Deputy Chief Executive (DCE) 
External Market.  Internal candidates are also able to apply for 
Enterprise Services 
Enterprise Services 
Chief Electoral Officer 
this role. 
Deputy Chief Executive (DCE) 
Strategy, Governance & 
Strategy, Governance & 
External Market.  Internal candidates are also able to apply for 
Development (SG&D) 
Development (SG&D) 
Chief Electoral Officer 
this role. 
Strategy, Governance & 
Manager Planning, Risk & 
DCE Strategy, Governance & 
External Market.  Internal candidates are also able to apply for 
Development (SG&D) 
Assurance 
Development 
this role. 
Deputy Chief Executive (DCE) 
External Market.  Internal candidates are also able to apply for 
Operations 
Operations 
Chief Electoral Officer 
this role. 
 
 
 
35 Confidential 
 

 
11. Timelines for Selection  
Our timelines for selection have taken into consideration the appointment process for the incoming 
Chief Electoral Officer/Chief Executive.  An appointment to this role may be made by March 2022.  
The new CEO is expected to be part of the recruitment panel and to make decisions about any new 
appointments.  You will be advised if changing circumstances require any major change to the 
timeline below. 
 
Activity 
Date 
Decision announced 
26 January 2022 
Advertise new roles internally and externally 
February/March 2022 
Commence interviews for new roles 
March/April 2022 
Date the Commission’s new structure is effective 
25 April 2022 
from 
Finalise offers of appointment  
May 2022 
New appointments commence with the 
May/June 2022 
Commission 
 
12. Selection Process 
The method for filling each of our new roles is in accordance with our selection principles outlined 
below.  
 
Selection Principles  
 
The following selection principles apply in respect of this change decision. In an attempt to get the 
most suitable candidate for a role we will:  
•   Apply fair and transparent assessment and selection processes  
•   Comply with the rights and obligations contained in employment agreements 
•   Minimise uncertainty during change by directly reconfirming and redeploying staff members 
to roles in the new structure where appropriate 
 
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Assessment methods and criteria 
For newly established roles, selection decisions will be based on a combination of CV, interviews with 
a panel and satisfactory references.  Additional assessments including presentations may be 
required but this would be specified at the time candidates were shortlisted. 
 
The following criteria will be assessed through the process: 
•  Specific skills and experience required for the role as set out in the Position Description. 
•  Specific leadership competencies as set out in the Position Description. 
•  Alignment with the Commission’s values and competencies as set out in each Position 
Description. 
•  Performance in current role (relevant for internal staff members). 
 
Candidates will be interviewed by a diverse panel comprising Electoral Commission staff, Board 
members and other subject matter experts.   The panel composition for each role will be advised at 
shortlisting stage. 
The Commission’s People & Culture team will coordinate the advertising, recruitment and selection 
process including informing candidates of who is on the panel.   
 
13.  Getting Support through Change 
We are aware that this decision may have an impact on people at the Commission. 
We are committed to giving you appropriate support to enable you to have the time and opportunity 
to consider all the information we have provided to you. 
We encourage you to seek support any time you need it. 
A number of support options are available including your manager, your colleagues and the 
Employee Assistance programme (EAP) Vitae is available to you.  If you think you need assistance or 
support, please seek out one or more of these options. 
Please also be aware of your colleagues at this time as they may be potentially affected as a result of 
this change and may still be working through this. 
 
Employee Assistance Programme (EAP) 
Our people have access to our EAP programme on www.vitae.co.nz or 0508 664 981. Vitae offer a 
free and confidential service if you feel this would be of benefit to you at this time. 
 
Stay informed  
Please make time to read through this decision document. Being informed can help you feel more in 
control of what’s happening. If you need to, please talk to your Manager or the Manager People & 
Culture about finding time to balance this alongside your work.
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