Item #:
22.05-004
Item:
Target Operating Model Programme Update
To:
Electoral Commission
For:
Board meeting 18 May 2022
Prepared by: Mandy Bohté, Business Change Manager, TOM Programme
Recommendations
It is recommended that the Board:
1.
note the Target Operating Model Programme of Work Executive status and progress
report.
Purpose
2.
The purpose of this item is to provide the Board with an executive summary on the
progress and status of the Target Operating Model interventions underway.
Executive Summary Progress Report
3.
Overall, the status of the Programme is Green with good progress being made across all
interventions. Progress on completing Programme artifacts is behind schedule due to
competing demands on Programme resources.
4.
A review of the remaining interventions beyond the five endorsed by the Board is
scheduled with the Programme Steering Committee for the end of this month. This will
provide an opportunity to review the priorities and then present back to the Board for
discussion.
Review of Regional Footprint for Enrolment and Community Engagement
5.
Consultation on the Enrolment & Community Engagement proposal for change closed on
4 May 2022. A decision was taken to extend the consultation period by two and half
working days to allow staff more time to submit feedback.
6.
The consultation engagement channels have included FAQ sessions, the use of a
consultation email box, and a facilitated confidential feedback option where staff can
submit feedback and ask questions.
7.
The emerging themes coming through the engagement channels at the time of writing
this report include:
• An understanding of the need to change;
• A need to know and explore what this looks like if operationalised as proposed,
weighted towards community engagement;
• What this change means as an individual, including how roles were identified as no
longer being required;
• HR related questions include a range of questions with many focused on
flexible/remote working options and proposed job descriptions and titles; and
• Suggestions around the timing of implementation and maintaining business
continuity
Page 1 of 2
22.05-004
8.
The volume of feedback has been significant, staff have been incredibly engaged and
provided a vast array of rich and dense information.
9.
We are currently considering all feedback. However, an early review has identified the
need to engage and reconsult with staff on some roles to further describe functions
within position descriptions and in some cases look to update titles.
10. To ensure we have adequate time to review and consider changes, it was agreed by the
TOM Steering Group to extend the decision timeframe out by two-weeks. The extension
balances the need to provide certainty for staff, while also giving adequate time to
incorporate changes and execute the decision-making process. The new target
announcement date for staff is 8 June 2022.
11. An out-of-cycle session has been scheduled with the Board for 19 May 2022 to provide an
update on substantive feedback and an opportunity to seek direction on key elements of
the proposed change.
12. Documents to support the session will be available on Friday 13 May 2022.
Create Functional Alignment Across SMT and Business Units
13. On 25 April 2022 the new structure for the Commission was established, staff have been
informed of transitional arrangements in place, whilst recruitment of DCE roles are
underway.
14. Organisational charts and payroll systems have been updated to reflect the new
structure.
Creating a Consistent Culture
15. The Programme is working with the Steering Committee and the CEO/CE to review the
approach to create and implement an organisational-wide culture across the Commission
starting with tiers two and three of the new structure.
Delegations Review
16. The consultation on the proposed delegations core policy, the people leader, and
financial delegation schedule with staff has been completed.
17. A final draft for consideration is included in the papers for the Board general meeting on
18 May 2022.
18. A first draft of the electoral matters delegations schedule has been prepared.
Establishment of GE2023 Programme
19. This intervention is established and reporting through existing business channels.
20. The Programme has provided proposed internal draft benefit measures/monitors to the
Steering Committee for consideration.
Page 2 of 2
