Kia ora Tony,
Auckland Transport (AT) acknowledges receipt of your request for official information dated the 15th of September 2023 in relation to analysis provided on page 24 of the Auckland Rapid Transit Plan Stages 1-3 Summary Report.
We hope to respond to your request as soon as possible, but not later than the 13th of October 2023, which is 20 working days after the day your request was received. If we aren’t able to respond to your request by then, we will notify you of an extension of that timeframe.
Your case is being managed by Samira, who is one of our LGOIMA Business partners. If you have any further queries, you can contact the team on (09) 355 3553 during business hours, quoting Local Government Official Information request number CAS-798481-C0S1J8.
Ngā mihi,
Peter | Customer Care Coordinator
Customer Care| Case Management
20 Viaduct Harbour Avenue, Auckland 1010
P 09 355 3553
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From: Tony Randle <
[FYI request #23621 email]>;
Received: Fri Sep 15 2023 09:39:51 GMT+1200 (New Zealand Standard Time)
To:
[email address] <
at[Auckland Transport request email]>; LGOIMA <
at[Auckland Transport request email]>;
Subject: Re: Here’s the official information you asked for (case number CAS-765469-S4F0V0 ) CRM:0134_u
Dear AT Official Information (AT),
Thank you for the substantive response of 12 September 2023 and the explanation on why AT refused to provide any of the requested information.
I am disappointed that AT did not contact me to seek clarification of my request during the more than six weeks taken to decide to refuse to provide requested information because I asked for the “authoritative source”.
The term “authoritative” is just an adjective meaning “having or showing impressive knowledge about a subject” (
https://urldefense.com/v3/__https://www.britannica.com/dictionary/authoritative__;!!Hs6A79YYbFfQ525liA!MXZtbqTE96CiWFTiHEhx45uJAG5-wWsG2G-5eUvEmnwPP4f4-F6k9QEfvwQFWCTnrycGKTXODWc0TsSSJ5P7IQ38VA84HZPjvbXxSZvMI81b1YnxUg$). I assumed, perhaps incorrectly, that AT would utilise people who are authoritative about public transport and rapid transit in the creation of information about rapid transit mode capacity.
However, it is AT that seems to have assumed that “authoritative” = “external”. I must point out that this request is deliberately blind to whether this information was produced internally or externally to AT as the request simply asks for the source document and supporting information around it. I am both concerned and amused that AT developed its Auckland Rapid Transit Plan using staff it does not believe are knowledgeable about rapid transit.
It seems to me, based on your explanation, that “the document the table is sourced from” is the “authoritative source” for Table 3-2 I requested. Equally, the spreadsheet used to calculate the figures used to create the graph is the “authoritative source” for “Passengers per hour at peak” chart I requested.
Now I understand your interpretation of my request, I will clarify my request by removing the word “authoritative” from my requested noting that, from my perspective, these are the same requests as originally sent to AT seven weeks ago:
1) Can AT please provide a copy of the paper, report, project and/or correspondence which is the source for the information in Table 3-2?
2) Can AT please provide a copy of the scope, terms of reference, contract, purchase order or other document that asked for this for the information in Table 3-2 being provided to AT?
3) Can AT please provide the source (transport expert, transport consulting company) that provided the information in Table 3-2?
4) Can AT please outline when it received the information in Table 3-2?
5) Can AT please provide a copy of any and all reviews (internal or external) of the information in Table 3-2 that confirmed this information is accurate?
6) Can AT please provide a copy of the paper, report, project and/or correspondence which is the source for the information in “Passengers per hour at peak” chart?
7) Can AT please provide a copy of the scope, terms of reference, contract, purchase order or other document that asked for this for the information in “Passengers per hour at peak” chart being provided to AT?
8) Can AT please provide the source (transport expert, transport consulting company) that provided the information in “Passengers per hour at peak” chart?
9) Can AT please outline when it received the information in “Passengers per hour at peak” chart?
10) Can AT please provide a copy of any and all reviews (internal or external) of the information in “Passengers per hour at peak” chart that confirmed this information is accurate?
Can Auckland Transport, under this LGOIMA request, please provide:
• “the document the table is sourced from” for Table 3-2 as I requested in 1)
• the supporting information about the source document requested under 1) as I requested in 2) – 5)
• the spreadsheet used to calculate the figures used to create the graph for the “Passengers per hour at peak” chart as I requested in 6)
• the supporting information about the source document requested under 6) as I requested in 7) – 10)
As AT has already spent over six weeks reviewing the requested information, can it please be provided in a timely manner?
Finally, can AT also acknowledge its receipt of this reply?
Yours sincerely,
Tony Randle
-----Original Message-----
Kia ora Tony
I’ve attached the official information you asked for
On 28/07/2023 you asked for information regarding the Auckland Rapid
Transit Plan (ARTP) Stages 1-3.
I’ve attached a response from Hamish Bunn, Group Manager Investment
Planning and Policy.
Should you believe that we have not dealt with your request appropriately,
you are able to make a complaint to the Office of the Ombudsman in
accordance with section 27(3) of the LGOIMA Act and seek an investigation
and review in regard to this matter.
You can contact the Ombudsman at [1]
https://urldefense.com/v3/__http://www.ombudsman.parliament.nz__;!!Hs6A79YYbFfQ525liA!MXZtbqTE96CiWFTiHEhx45uJAG5-wWsG2G-5eUvEmnwPP4f4-F6k9QEfvwQFWCTnrycGKTXODWc0TsSSJ5P7IQ38VA84HZPjvbXxSZvMI83kIzq5vw$ or
freephone 0800 802 602.
If you have any further queries, simply reply to this email leaving the
subject line as it is. We’ll make sure this information is added to your
case.
Ngā mihi
Anna
LGOIMA Business Partner
Auckland Transport
20 Viaduct Harbour Avenue, Auckland 1010
[2]
http://www.at.govt.nz We all have an important part to play in helping to reduce the spread of
COVID-19 in our communities. [3]Find the latest information and advice
from Auckland Transport. For the latest news from the Ministry of Health
go to the [4]Unite Against Covid-19 website.
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