20 Viaduct Harbour Avenue, Auckland 1010
Private Bag 92250, Auckland 1142, New Zealand
Phone 09 355 3553
Website www.AT.govt.nz
7 August 2023
Wil iam Foster
[FYI request #23372 email]
Kia ora Wil iam,
Your request for information under the Local Government Official Information and Meetings Act 1987
(LGOIMA) – (case number CAS-752713-M6X2S9)
I refer to your official information request dated 4 July 2023 regarding Auckland Transport response to the
Mayors December 2022 letter of expectation.
What, if any, organisation and staff changes have been or are being implemented to meet the Mayor's
financial and service expectations for AT for 2023/24.
142 roles have been disestablished to contribute to the Mayor’s financial expectations for AT. In addition,
specific role outcomes have also been reshaped to better meet service expectations.
How "deeply understanding and responding to what matters most to Aucklanders in transport" has changed
AT's approach to delivering transport infrastructure and services to the people and rural areas of Rodney.
The Puhoi-Warkworth motorway has of course recently opened, together with the diversion of route 995
bus route, and the Warkworth Transport hub. We are working closely with the local board to identify
possible public transport improvements in the area, making sure the needs of the community are ful y
considered.
We have the fol owing bus service improvements planned for FY24:
• A new service, 123, wil soon be added, to serve Huapai South
• Improved connections between Huapai and Westgate.
These service changes are going live as part of the
NW bus improvements project in November 2023.
We are also delivering new footpaths funded by the Rodney targeted rate, but this does not mean that we
have changed our engagement with the Rodney Local Board (RLB). The RLB is stil required to approve al
projects, so our approach remains the same.
We trust this clarifies your request, but should you believe that we have not dealt with your request
appropriately, you are able to make a complaint to the Office of the Ombudsman in accordance with section
27(3) of the LGOIMA Act and seek an investigation and review in regard to this matter.
Ngā mihi,
Phil Wratt
Customer Care Engagement Manager
