Phased Go-Live Approach – Air Roadmap
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Objective
The high-level roadmap presented in this paper is the culmination of the
analysis of a variety of options considered and discounted on the basis of
Investigate Trials and Phased Go-Live options for implementing the NZTD in
operational,
budget, time and resource limitations. The option
order to ensure an operationally feasible delivery, that continues to meet the
presented is the recommended option.
NZTD programme investment objectives.
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There will be regular opportunities to review programme progress
through a range of regular post-trial reviews, governance meetings and
Proposal:
decision points such as the Steering Committee ‘Go/No-Go’ decision
points for trials and deployment.
That the NZTD air solution deployment approach will be in three phases:
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Agency requirements will be reviewed at each of these points to confirm
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Air Phase 1: NZTD deployed to two airports (Wellington & Christchurch)
agreement to proceed.
mid-July 2023
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The detailed planning to fully determine and map out the critical steps
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Air Phase 2: NZTD deployed to Queenstown end –July 2023
and deliverables to meet the deployment dates across technology,
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Air Phase 3: Auckland only deployment in late August once the other three
training and operations are still being worked through – but that they are
airports are stable with the solution.
being done so to align with the phased approach as stated.
Paper-form
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Based on the phased approach to the digital declaration deployment, and
General Considerations:
the nature of the new NZTD paper-form encouraging travellers to
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Careful consideration is required for the Auckland Airport operating
complete a digital declaration, the current passenger arrival card will be
under the Official Information Act 1982
environment, with a longer preparation and trial period and more 'hands
continue to be accepted throughout the NZTD deployment and transition
on' support for Auckland during the trials and deployment process.
periods. The NZTD paper declaration is not expected to roll out until the
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Planning options have been developed in conjunction with operational
phase 3 (Auckland) deployment upon which the passenger arrival card
agency
representatives,
NZTD
product
management,
change
will be transitioned out of use phased on agreed criteria.
Released
communications and technical team input.
FIFA Women’s World Cup
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The NZTD maritime solution deployment plan is under going further
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Consideration of the FIFA Women’s World Cup (20 July – 20 August) and
review based on the finalisation of the NZTD air solution plan.
other key peaks timings (school holidays) have been considered in
formulation of the recommended option.
Phased Go-Live (Air) Approach (May – Mid July)
1982
Act
Information
• The
main objectives of Trials 3 & 4 are to prepare Wellington, Christchurch and Queenstown airports for deployments in the week
Official
starting 10 July and finishing by the end of July. This would also include a dedicated focus on the Queenstown airport to trial and gain
feedback from their experience with the ‘phase 1 go live product’, before going live later in July.
the
• Careful selection of flights are intended to ensure wherever possible
non-NZers are able to participate in the trials to ensure a focus on
under
placing as many travellers as practicable on each trial , which supports a robust trial and review process.
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Trial 4 will consist of trialling the NZTD solution ahead of the July deployments to Wellington, Christchurch and Queenstown. It will
be determined in the trial 4 review of the readiness of all three airports before their respective deployments.
Released
Phased Go-live (Air) Approach (Mid-July to End-Aug)
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Post Phase 1 deployment, the programme will
focus on Early Life Support (ELS) for Wellington/Christchurch. It will then assess and confirm next steps for
deployment to Queenstown, including an extended deployment period (2-3 days) followed by a ‘Hypercare period’ to ensure the solution is suitably
embedded in Queenstown operations. It will be at that point that Queenstown deployment will be considered complete.
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Concurrent to this the programme will be
preparing for the Auckland trial which is much longer than previous trials to ensure that Auckland has a
dedicated focus given the size and uniqueness of the operating environment.
under the Official Information Act 1982
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The
Auckland trial will consist of a 5 day period where the Programme team will strongly support the trial and enable as
many rostered staff to have
exposure to the new solution. This plan has time earmarked for operational teams to leave the solution live in operations (signified by the lighter orange
colour), where the programme team will perform more of a 'hypercare style support' remotely. This will complement the Auckland operational teams
supporting the solution so officers can continue to experience it before confirming readiness for deployment in the week starting 21 August 2023.
Released
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Careful selection of flights are intended to
ensure wherever possible non-NZers are able to participate in the trials and that the focus on placing as many
travellers as practicable on each trial to ensure a robust trial and review is achieved. In addition, consideration to maximum exposure to as many frontline
officers to the solution as possible before deployment.
Document Outline