28 April 2023
John Luke
[FYI request #22234 email]
Tēnā koe Mr Luke
Thank you for your request to Kāinga Ora – Homes and Communities under the Official
Information Act 1982 (the Act), received on 28 March 2023. You requested the following
information:
“
May I kindly request an updated org chart of the staff-in Kāinga Ora. Please supply
the name of each position holder, if they are public facing staff member. I am happy
for you to not provide the staff name if they are back office or none public facing staff
member. For example, I aware some staff are dealing with developer or buyer
directly in assisting their kiwi build related projects.”
I note that this request was lodged in response to a request from Kāinga Ora for clarification
of an Official Information Act request that you made on 24 March 2023 for “t
he org chart with
name and position of your kiwibuild unit.”
In our request for clarification dated 27 March 2023 we advised that there is no longer a
standalone KiwiBuild unit and that operation of the programme is shared between Kāinga
Ora and the Ministry of Housing and Urban Development. We also shared a link to a
previous request that provided our organisational chart as at 19 July 2022
(https://kaingaora.govt.nz/assets/Publications/OIAs-Official-Information-Requests/August-
2022/9-August-2022-Kainga-Ora-Organisational-Charts.pdf). I consider this decision letter
concludes both your 24 March and 28 March requests.
I have decided to release the current organisational chart for Kāinga Ora to you with the
names of 11 staff withheld under section 9(2)(g)(i ) of the Act. This information is withheld to
maintain the effective conduct of public affairs through the protection of such Ministers,
members of organisations, officers, and employees from improper pressure or harassment. I
note that the requested information wil be published online and I consider the need to
protect those staff from threats and harassment, and to ensure their wellbeing, outweighs
any public interest in their names being released.
Kāinga Ora is a large organisation, with a number of business groups and our organisational
chart only allows for six levels of the organisation to be shown at once. We have therefore
separated the organisational chart into 14 files, as detailed in the attached document
schedule, and provided with this letter. One file is provided for the Chief Executive and his
direct reports, and another for each of the direct reports and their business group. A
separate file is provided for the Senior Marketing Manager Projects in our National Services
Group as this team differs from our standard team.
Kāinga Ora does not maintain an up to date list of public facing vs back office staff, however,
we have previously identified the number of roles that are front line or non-front line in our
2021/22 Annual Review (s
ee https://www.parliament.nz/resource/en-
NZ/53SCSS_EVI_128641_SS5234/7035c8755fe3086b9d90c3d2ee09af206ca5975c q 67 p
56). Front line roles were described as “
people in the organisation who interact frequently
with a customer to meet their needs or meet the organisation’s business needs.”
The list developed for our Annual Review response has been used to identify which
employees should be named in the organisational charts being released to you. This list has
been updated to include new roles created since our Annual Review response was provided.
Obvious inconsistencies or errors have also been corrected to ensure roles with the same
job title are treated the same way. It is important to note however, that this list represents an
assessment made at a point in time, and that the balance of front line and non front line
roles varies in response to our business needs.
The organisational charts provided include permanent and fixed term roles only. They
exclude roles fil ed by casual staff or contractors, except where a contractor is backfil ing an
established position. Positions covering employees on parental leave or Leave Without Pay
(LWOP) are also excluded and individuals working in front line roles who are on parental
leave or LWOP wil be listed in their substantive role. In some cases individuals on
secondment may appear twice in the organisational chart, in both their seconded and
substantive role. If a role is vacant this has been included with the name “VACANCY”.
I trust this information meets your needs and helps il ustrate the overall structure of our
organisation. Please don’t hesitate to get in touch if there is further information we can
provide.
You have the right to seek an investigation and review by the Ombudsman of my decision
on your request. Information about how to make a complaint is available at
www.ombudsman.parliament.nz or Freephone 0800 802 602.
Please note that Kāinga Ora proactively releases its responses to official information
requests where possible. Our response to your request may be published at
https://kaingaora.govt.nz/publications/official-information-requests/ , with your personal
information removed.
Nāku noa, nā
Alex Travis
Manager, Government Relations (Acting)
Attachment 1: Schedule of documents
#
Description of document
1
Organisational Chart Chief Executive – Kāinga Ora
2
Organisational Chart Deputy Chief Executive – Auckland and Northland
3
Organisational Chart Deputy Chief Executive – Central
4
Organisational Chart Deputy Chief Executive – South Island
5
Organisational Chart General Manager – Commercial
6
Organisational Chart General Manager – Construction and Innovation
7
Organisational Chart General Manager – Delivery Transformation
8
Organisational Chart General Manager – National Services
9
Organisational Chart General Manager – People, Governance and Capability
10 Organisational Chart General Manager – Strategy, Finance and policy
11 Organisational Chart General Manager – Urban Development and Delivery
12 Organisational Chart General Manager – Urban Planning and Design
13 Organisational Chart Ringa Raupa Deputy Chief Executive – Māori
14 Organisational Chart Senior Marketing Manager – Projects (National Services)
