13 October 2021
Mr Rob VileBy email:
[FYI request #16840 email]
Tēnā koe Rob
INFORMATION REQUEST – CCTV Cameras
We write in response to your email dated 22 September 2021 in which you requested the
· Please provide an up to date list with locations and Model number of all TCC
owned, operated or monitored CCTV cameras.
· Please also provide the location of all TCC owned, operated or monitored
cameras that read vehicle number plates (also known as ANPR cameras).
· Please also provide how often these are upgraded and who services these, who
these cameras are monitored by, who has access to the camera footage and
what record is kept of vehicle license plates captured on TCC cameras.
We have considered your request in accordance with the Local Government Official
Information and Meetings Act 1987 (“LGOIMA
”) and respond as follows:
Please find attached a list of 797 cameras including 33 ANPR cameras. This list shows the
name of the camera and its location. You request for the model numbers is refused under
sections 6 and 7 of LGOIMA as disclosing this level of detail presents an unacceptable level
of cyber security risk.
The CCTV cameras are renewed every five years. They are serviced by Nutech and
Connect IT. The cameras are monitored by the Tauranga Transport Operations Centre
The asset owner of each camera has the necessary permissions to view the cameras they
are responsible for i.e. Library Manager for library cameras. TTOC staff have access to and
monitor all cameras. The NZ Police have access to all cameras via an agreement with
Tauranga City Council. License plate data is held in a database for 30 days before being
deleted on a first-in first-out cycle.
Tauranga City Council Private Bag 12022, Tauranga 3143, New Zealand +64 7 577 7000 [Tauranga City Council request email] www.tauranga.govt.nz
You have the right to seek an investigation and review by the Ombudsman of this decision.
Information about how to make a complaint is available at www.ombudsman.parliament.nz
or freephone 0800 802 602.
We may publish this response on our website as your request may be of interest to others.
All personal information will be removed and only the question and answers will be seen.
If you wish to discuss this decision with us, please feel free to contact the writer.