OIA 2021-0538 Appendix A: Average length of time for citizenship applications to be assigned by a case officer
Caveats for the data:
- The impact of COVID-19 coinciding with the implementation of a new system (CCMS) has seen the average wait time for Citizenship by Grant
applications to be picked up (assigned) by case officers to significantly increase.
- Applications that have not yet been assigned to case officers are excluded in this case.
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