Details of request “ACC Tracking of Complaints and Determination of Numbers of Complaints

Event history

This table shows the technical details of the internal events that happened to this request on FYI. This could be used to generate information about the speed with which authorities respond to requests, the number of requests which require a postal response and much more.

Caveat emptor! To use this data in an honourable way, you will need a good internal knowledge of user behaviour on FYI. How, why and by whom requests are categorised is not straightforward, and there will be user error and ambiguity. You will also need to understand OIA law, and the way authorities use it. Plus you'll need to be an elite statistician. Please contact us with questions.

id event_type created_at described_state last_described_at calculated_state link
181298 sent 2023-10-17 04:32:46 +1300 waiting_response 2023-10-17 04:32:46 +1300 waiting_response outgoing
181299 response 2023-10-17 04:37:04 +1300 2023-10-24 12:43:33 +1300 waiting_response incoming
181753 status_update 2023-10-24 12:43:33 +1300 waiting_response 2023-10-24 12:43:33 +1300 waiting_response
183372 response 2023-11-14 08:17:01 +1300 2023-12-05 09:20:10 +1300 waiting_response incoming
185193 followup_sent 2023-12-05 09:20:07 +1300 outgoing
185194 status_update 2023-12-05 09:20:10 +1300 waiting_response 2023-12-05 09:20:10 +1300 waiting_response
185195 response 2023-12-05 09:27:01 +1300 incoming
185777 response 2023-12-11 14:27:05 +1300 2023-12-14 10:42:15 +1300 waiting_response incoming
186162 followup_sent 2023-12-14 10:42:10 +1300 outgoing
186163 status_update 2023-12-14 10:42:15 +1300 waiting_response 2023-12-14 10:42:15 +1300 waiting_response
186167 response 2023-12-14 10:47:06 +1300 incoming
186169 response 2023-12-14 10:47:09 +1300 incoming
188511 followup_sent 2024-01-25 15:31:35 +1300 outgoing
188516 response 2024-01-25 15:37:07 +1300 2024-01-28 06:07:28 +1300 waiting_response incoming
188716 status_update 2024-01-28 06:07:28 +1300 waiting_response 2024-01-28 06:07:28 +1300 waiting_response
189079 response 2024-02-01 08:57:09 +1300 2024-02-07 05:55:16 +1300 waiting_response incoming
189475 followup_sent 2024-02-07 05:55:01 +1300 outgoing
189476 status_update 2024-02-07 05:55:16 +1300 waiting_response 2024-02-07 05:55:16 +1300 waiting_response
189478 response 2024-02-07 05:57:10 +1300 incoming
189536 response 2024-02-07 14:17:10 +1300 2024-02-08 08:55:08 +1300 waiting_response incoming
189576 followup_sent 2024-02-08 08:51:17 +1300 outgoing
189577 followup_sent 2024-02-08 08:51:19 +1300 outgoing
189579 status_update 2024-02-08 08:55:08 +1300 waiting_response 2024-02-08 08:55:08 +1300 waiting_response
189583 response 2024-02-08 08:57:09 +1300 incoming
189584 response 2024-02-08 08:57:11 +1300 incoming
190050 response 2024-02-13 11:07:14 +1300 incoming
190051 response 2024-02-13 11:07:16 +1300 incoming

Here described means when a user selected a status for the request, and the most recent event had its status updated to that value. calculated is then inferred by FYI for intermediate events, which weren't given an explicit description by a user. See the search tips for description of the states.

You can get this page in computer-readable format as part of the main JSON page for the request. See the API documentation.