By email
Shed 39, 2 Fryatt Quay
Pipitea, Wellington 6011
PO Box 11646
18 February 2019
Manners Street
Wellington 6142
T 04 384 5708
File Ref: OIAP-7-9430
F 04 385 6960
www.gw.govt.nz
Mike Mellor
[FYI request #9434 email]
Dear Mr Mellor
Request for Information 2019- 013
I refer to your request for information dated 20 January 2019, which was received by Greater
Wellington Regional Council (GWRC) on 20 January 2019. You have requested the following
information:
“Please let me have the bus timetables and other operating information that GWRC required or
requested to be implemented by the operators of train replacement bus services over the
Christmas/New Year holiday period 2018/19, including the information to be displayed by the buses
operating these services, specific meanings of terms used in displays such as "Express" and "Loop"
(including the services that they applied to), and parking and layover arrangements at termini
(including the termini of any shuttle services).”
GWRC’s response follows:
Enclosed with this letter are the bus timetables for rail replacement bus services over the 2018/2019
Christmas/ New Year holiday period, and the guidance materials for staff about services as follows
(See
Attachments 1-7). The rail replacement booklets also include the parking and layover
arrangements including the termini of shuttle services information that you have requested:
Hutt Valley Line
Kapiti Line
Wairarapa Line
Melling Line
Final Christmas Network summary
Rail Replacement Booklet HVL
RESPONSE TO REQUEST 2019-013
Rail Replacement Booklet KPL
GWRC requires bus replacements to run as reasonably practicable to the scheduled times, or if that
is not possible, that the temporary timetable information for the bus replacements is accurately
communicated to passengers at stations and on the website.
All buses are also required to have appropriate signage clearly visible from outside the vehicle.
Signage should indicate the stopping sequence i.e. if it is an All Stop service or an Express bus. An
All Stop service is required to stop at all stops on the route where there are passengers visible and
waiting for the service. An express service does not stop at all stops and stops at only those stops
indicated by the timetable. Loop services run over part of a scheduled route and are designed to pick
up passengers who would miss a connection between bus and train if they had to wait for an All
Stop service from the origin station. There may be some minor wording difference between
operators in the terminology that applies and is used.
If you have any concerns with the decision(s) referred to in this letter, you have the right to request
an investigation and review by the Ombudsman under section 27(3) of the Local Government
Official Information and Meetings Act 1987.
Yours sincerely
Greg Pollock
General Manager, Public Transport
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