This is an HTML version of an attachment to the Official Information request 'Outgoing Communication to Thompson and Clark ( *.tcil.co.nz)'.
Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
1. RE: Ombudsman ref 416324 & 440955 provisional opinion - 
From:
Victor Wells <[email address]>
To:
Gavin Clark <[email address]>
Sent Date:
Apr 20, 2018 09:36:05
Subject:
RE: Ombudsman ref 416324 & 440955 provisional opinion - 
Attachment:
image001.jpg
Hi Gavin,
After some discussion with Casey, Southern Response has decided not to cover the associated
Enquiry and OIA costs.  As TCIL are no longer directly engaged the thinking is that a more ‘arms-
ACT 1982
length’ relationship may make managing OIA complaints simpler.
Regards
INFORMATION 
Victor
From: Gavin Clark [mailto:[email address]] 
Sent: Monday, 16 April 2018 12:39 p.m. 
 To: Victor Wells 
 Subject: RE: Ombudsman ref 416324 &440955 provisional opinion - 
Cheers SRES have covered these types of costs previously but just thought I would ask the
question seeing how we aren’t engaged directly these days.
From: Victor Wells [mailto:[email address]] 
Sent: Monday, 16 April 2018 12:37 PM 
RELEASED UNDER THE OFFICIAL 
 To: Gavin Clark <[email address]> 
 Subject: RE: Ombudsman ref 416324 &440955 provisional opinion - 
Cheers Gavin,
I will pass on your request re costs to Casey for consideration.
Page 1

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Victor
From: Gavin Clark [mailto:[email address]] 
Sent: Monday, 16 April 2018 12:31 p.m. 
 To: Victor Wells 
 Subject: RE: Ombudsman ref 416324 &440955 provisional opinion - 
Hi Victor,
ACT 1982
Thanks for the update and going to bat on this one, I don’t think there is anything further we can
do.
In regard to this and the subsequent State Services Commission enquiry would SRES agree to
INFORMATION 
covering our time which we have committed to resolving these issues?
Kid Regards Gavin  
From: Victor Wells [mailto:[email address]] 
Sent: Monday, 16 April 2018 11:43 AM 
 To: Gavin Clark <[email address]> 
 Subject: FW: Ombudsman ref 416324 &440955 provisional opinion - 
Hi Gavin,
We have finally received an opinion from the Ombudsman re 
 earlier complaints.  The
RELEASED UNDER THE OFFICIAL 
Ombudsman does not agree with our withholding grounds for the reports and his provisional
opinion is that this information be released.  We have until 27 April to comment but we were not
planning to respond substantively.  Let me know if you wish to respond to any of the comments
made by the Omdusman.
Regards
Page 2

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Pursuant to s. 2 of the OIA,  official information does not include information contained in any 
correspondence or communication which has taken place between the office of the 
Victor
Ombudsmen and any department or Minister of the Crown or organisation and which relates to 
an investigation conducted by an Ombudsman under this Act or under the Ombudsmen Act 
1975.
 
 
 
 
 
 
 
ACT 1982
INFORMATION 
 
 
 
ELEASED UNDER THE OFFICIAL 
 
IMPORTANT: The information contained in this email may be confidential or legally privileged. It is 
intended solely for the recipient or recipients named in this message. Please note that if you are 
not the intended recipient you are not authorised to use, copy or distribute the email or any
Page 3

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
information contained in it. If you have received this email in error, please advise the sender
immediately and destroy the original message and any attachments. 
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
attachments. 
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
1982
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
ACT 
viruses or other defects 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use.
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 
Page 4

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
2. RE: Ombudsman ref 416324 & 440955 provisional opinion - 
From:
Victor Wells <[email address]>
To:
Gavin Clark <[email address]>
Sent Date:
Apr 16, 2018 12:37:01
Subject:
RE: Ombudsman ref 416324 & 440955 provisional opinion - 
Attachment:
image001.jpg
Cheers Gavin,
I will pass on your request re costs to Casey for consideration.
ACT 1982
Victor
From: Gavin Clark [mailto:[email address]] 
Sent: Monday, 16 April 2018 12:31 p.m. 
INFORMATION 
 To: Victor Wells 
 Subject: RE: Ombudsman ref 416324 &440955 provisional opinion - 
Hi Victor,
Thanks for the update and going to bat on this one, I don’t think there is anything further we can
do.
In regard to this and the subsequent State Services Commission enquiry would SRES agree to
covering our time which we have committed to resolving these issues?
RELEASED UNDER THE OFFICIAL 
Kid Regards Gavin  
From: Victor Wells [mailto:[email address]] 
Sent: Monday, 16 April 2018 11:43 AM 
 To: Gavin Clark <[email address]> 
 Subject: FW: Ombudsman ref 416324 &440955 provisional opinion - 
Page 5

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Hi Gavin,
We have finally received an opinion from the Ombudsman re 
 earlier complaints.  The 
Ombudsman does not agree with our withholding grounds for the reports and his provisional 
opinion is that this information be released.  We have until 27 April to comment but we were not 
planning to respond substantively.  Let me know if you wish to respond to any of the comments 
made by the Omdusman.
Regards
ACT 1982
Pursuant to s. 2 of the OIA,  official information does not include information contained 
in any correspondence or communication which has taken place between the office of 
Victor
the Ombudsmen and any department or Minister of the Crown or organisation and 
which relates to an investigation conducted by an Ombudsman under this Act or 
under the Ombudsmen Act 1975.
 
 
INFORMATION 
 
 
 
 
IAL 
 
ER THE OF
LEASED U
Page 6

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
IMPORTANT: The information contained in this email may be confidential or legally privileged. It is
intended solely for the recipient or recipients named in this message. Please note that if you are
not the intended recipient you are not authorised to use, copy or distribute the email or any
ACT 1982
information contained in it. If you have received this email in error, please advise the sender
immediately and destroy the original message and any attachments. 
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
attachments. 
INFORMATION 
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
viruses or other defects 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use.
RELEASED UNDER THE OFFICIAL 
Page 7

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
3. FW: Ombudsman ref 416324 & 440955 provisional opinion - 
From:
Victor Wells <[email address]>
To:
Gavin Clark <[email address]>
Sent Date:
Apr 16, 2018 11:43:24
Subject:
FW: Ombudsman ref 416324 & 440955 provisional opinion - 
Attachment:
image001.jpg
Pursuant to s. 2 of the OIA,  official information does not include 
0_1-440955-3433256.pdf information contained in any correspondence or communication 
which has taken place between the office of the Ombudsmen and 
any department or Minister of the Crown or organisation and which 
Hi Gavin,
relates to an investigation conducted by an Ombudsman under this 
Act or under the Ombudsmen Act 1975.
We have finally received an opinion from the Ombudsman re 
 earlier complaints.  The
ACT 1982
Ombudsman does not agree with our withholding grounds for the reports and his provisional
opinion is that this information be released.  We have until 27 April to comment but we were not
planning to respond substantively.  Let me know if you wish to respond to any of the comments
made by the Omdusman.
INFORMATION 
Regards
Pursuant to s. 2 of the OIA,  official information does not include information contained in 
Victor
any correspondence or communication which has taken place between the office of the 
Ombudsmen and any department or Minister of the Crown or organisation and which relates 
to an investigation conducted by an Ombudsman under this Act or under the Ombudsmen 
Act 1975.
 
 
 
 
 
 
 
RELEASED UNDER THE OFFICIAL 
Page 8

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
CT 1982
IMPORTANT: The information contained in this email may be confidential or legally privileged. It is
INFORMAT
intended solely for the recipient or recipients named in this message. Please note that if you are
not the intended recipient you are not authorised to use, copy or distribute the email or any
information contained in it. If you have received this email in error, please advise the sender
immediately and destroy the original message and any attachments. 
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
attachments. 
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
RELEASED UNDER THE OFFICIAL 
viruses or other defects 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use. 
Page 9

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
4. RE: query
From:
Media <[email address]>
To:
 <
mediaworks.co.nz>, Media
<[email address]>, Gavin Clark <[email address]>
Sent Date:
Mar 08, 2018 13:45:40
Subject:
RE: query
Attachment:
image001.jpg
image002.jpg
Hi 
 
Regarding the questions below, we decline to comment, pending the upcoming investigation by
ACT 1982
the State Services Commission. 
 
 External Relations 
 Southern Response EarthquakeServices Ltd 
INFORMATION 
 
 PO Box 9052 
 Christchurch 
 www.southernresponse.co.nz 
Southern Response Earthquake Services Ltd is the government-owned company responsible for
settling claims by AMI policyholders for Canterbury earthquake damage which occurred before 5
April 2012 (the date AMI was sold to IAG). 
Anna Gruczynska
RELEASED UNDER THE OFFICIAL 
Governance Officer
Southern Response Earthquake Services Ltd
DDI: (03) 
Page 10

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Ext: 
Mobile: 
PO Box 9052
Christchurch
www.southernresponse.co.nz
ACT 1982
Southern  Response  Earthquake  Services  Ltd  is  the  government-owned  company  responsible  for 
settling  claims  by  AMI  policyholders  for  Canterbury  earthquake  damage  which  occurred  before  5 
April 2012 (the date AMI was sold to IAG).
INFORMATION 
From: 
 [mailto:
mediaworks.co.nz] 
FICIAL 
Sent: Thursday, 8 March 2018 1:37 p.m. 
 To: Media; Gavin Clark 
 Subject: re: query
Hi 
Query for tonight.
- Did Thompson and Clark attend meetings of claimants?
RELEASED UNDER THE O
- Was Southern Response aware that Thompson and Clark attended meetings of claimants?
- Has all the material gathered by Thompson and Clark been destroyed? (this question is for TCIL)
Page 11

.
Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Need a response ASAP please.
-- 
   NATIONAL CORRESPONDENT
2
NewsHUB   MEDIAWORKS   DDI (04) 
    Extension 
    MOBILE 
   
ACT
Attention:
The information contained in this message and/or attachments is intended only for the person or 
entity to which it is addressed and may contain confidential and/or privileged material.  Any review, 
retransmission, dissemination or other use of, or taking of any action in reliance upon, this 
information by persons or entities other than the intended recipient is prohibited. If you received this 
in error, please contact the sender, and delete the material from any system and destroy any copies.
INFORMATION 
Thank you.
RELEASED UNDER THE OFFICIAL 
Page 12

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
5. RE: Message for T&C
From:
Anna Gruczynska <[email address]>
To:
[email address] <[email address]>
Sent Date:
Mar 07, 2018 16:05:31
Subject:
RE: Message for T&C
Attachment:
image002.jpg
image003.jpg
image004.jpg
Media Statement 2018-03-07.pdf
Provided as a separate file
Hi Gavin 
ACT 1982
Thanks for the update below.  I attach the media release we have put out today FYI.  
 who is helping us on the media front will give you a call shortly to introduce himself and
discuss the developments.
Thanks
INFORMATION 
Anna
Anna Gruczynska
Governance Officer
Southern Response Earthquake Services Ltd
ED UNDER THE OFFICIAL 
DDI: (03) 
LE
Ext: 
Mobile: 
PO Box 9052
Christchurch
www.southernresponse.co.nz
Page 13

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Southern Response Earthquake Services Ltd is the government-owned company responsible for
settling claims by AMI policyholders for Canterbury earthquake damage which occurred before 5
April 2012 (the date AMI was sold to IAG).
From: Victor Wells  
Sent: Wednesday, 7 March 2018 3:35 p.m. 
 To: Anna Gruczynska 
ACT 1982
 Subject: FW: Message for T&C
Mate,
INFORMATION 
FYI
From: Gavin Clark [mailto:[email address]] 
Sent: Wednesday, 7 March 2018 3:26 p.m. 
 To: Victor Wells 
 Subject: FW: Message for T&C
Hi Victor,
SED UNDER THE OFFICIAL 
See 
 
 response to my email.
REL
I don’t intend to respond my original statement is adequate.
Regards Gavin
From: 
 [mailto:
mediaworks.co.nz] 
Sent: Wednesday, 7 March 2018 3:12 PM 
Page 14

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
 To: Gavin Clark <[email address]> 
 Subject: Re: Message for T&C
Hi Gavin,
Thaks for your response.
Specifically:
ACT 1982
1. Why did you spy on victims of the Christchurch earthquake.
2. What exactly did you do, where is that material that you gathered if people want it back.
INFORMATION 
3. Why did you go the police about 
 - was it over the top.
Cheers,
On 7 March 2018 at 14:32, Gavin Clark <[email address]> wrote:
Hi 
LEASED UNDER THE OFFICIAL 
R
I have received your message from my office, I assume its in regard to the business of Thompson
&Clark.
Thompson &Clark do not disclose our clients nor operations we can however advise that as
licensed private investigators we operate within the law and in compliance with industry standards
and guidelines.
Page 15

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
We have nothing further to add and I trust that this satisfies your request.
Kind Regards
Gavin Clark 
/ MOBILE 
 / PHONE 
 / FAX 
 / POSTAL 
ACT 1982
 / WEBSITE 
+64 
+64 9 302 0113
+64 9 361 3260
PO Box 301775, Albany, NSMC 0752, New Zealand
www.tcil.co.nz
© Copyright TCIL 2007.
INFORMATION 
WARNING. Unauthorised copying, disclosure or distribution of this document or attachment is
strictly prohibited. It is restricted to approved TCIL clients only and their authorised
representatives. Unauthorised possession, copying or distribution may make offenders subject to
legal action relating to offences regarding unlawful possession of unauthorized information and/or
intellectual property. If you are not the intended recipient of this publication, or do not have
authorisation from TCIL to view it, or have received this publication in error, you must not peruse,
use, pass or copy this publication or any of its contents. TCIL has no more authority than that of an
ordinary private citizen or company to require a reply to this correspondence.
LEASED UNDER THE OFFICIAL 
-- 
   NATIONAL CORRESPONDENT
NewsHUB   MEDIAWORKS   DDI (04) 
    Extension 
    MOBILE 
   
-- 
   NATIONAL CORRESPONDENT
NewsHUB   MEDIAWORKS   DDI (04) 
    Extension 
    MOBILE 
   
Page 16

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Attention:
The information contained in this message and/or attachments is intended only for the person or
entity to which it is addressed and may contain confidential and/or privileged material.  Any review,
retransmission, dissemination or other use of, or taking of any action in reliance upon, this
information by persons or entities other than the intended recipient is prohibited. If you received
this in error, please contact the sender, and delete the material from any system and destroy any
copies.
1982
Thank you.
ACT 
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
attachments. 
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
INFORMATION 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
 No viruses were detected in this email by Southern Response's virus detection software. 
OFFICIAL 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
viruses or other defects 
THE 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use. 
UNDER 
RELEASED 
Page 17

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
6. FW: Ombudsman case ID 416324 & 440955 - 
From:
Victor Wells <[email address]>
To:
Gavin Clark <[email address]>
Cc:
Casey Hurren <[email address]>, Anna Gruczynska
<[email address]>
Sent Date:
Mar 05, 2018 12:22:31
Subject:
FW: Ombudsman case ID 416324 & 440955 - 
Attachment:
image001.jpg
Southern Response TA March 2014.pdf  18(d)
Hi Gavin,
ACT 1982
The office of the Ombudsman is seeking further information in respect of the complaints made by 
  They are looking at the historical context of the Security Review and whether the 
substantive grounds for withholding the information continue to apply.
INFORMATION 
It also appears they do not entirely agree with the commercial sensitivity of the reports.  We had 
earlier sent them your letter dated 27 September 2017 and made submissions ourselves.  They 
are asking for further information/evidence to support our position regarding the commercial 
sensitivity of the redacted parts of these reports.  Let me know if you have any further information 
that you wish to provide.
We have also been asked to provide a copy of the March 2014 report indicating which parts we 
would seek to withhold if a copy was released to 
  A highlighted copy of this is attached 
.  Let me now if you have any comments or suggestions.
Regards
RELEASED UNDER THE OFFICIAL 
Victor
From: 
 [mailto:
ombudsman.parliament.nz] 
Sent: Friday, 2 March 2018 10:02 a.m. 
 To: Victor Wells 
 Subject: Ombudsman case ID 416324 &440955 - 
Page 18

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Pursuant to s. 2 of the OIA,  official information does not include information contained in any 
correspondence or communication which has taken place between the office of the 
Ombudsmen and any department or Minister of the Crown or organisation and which relates 
to an investigation conducted by an Ombudsman under this Act or under the Ombudsmen Act 
1975.
 
 
 
 
ACT 1982
 
INFORMATION 
 
RELEASED UNDER THE OFFICIAL 
Page 19

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Pursuant to s. 2 of the OIA,  official information does not include information contained 
in any correspondence or communication which has taken place between the office of 
the Ombudsmen and any department or Minister of the Crown or organisation and 
which relates to an investigation conducted by an Ombudsman under this Act or under 
the Ombudsmen Act 1975.
 
 
 
 
 
 
 
ACT 1982
 
INFORMATION 
RELEASED UNDER THE OFFICIAL 
 
 
 
 
Page 20

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
IMPORTANT: The information contained in this email may be confidential or legally privileged. It is
intended solely for the recipient or recipients named in this message. Please note that if you are
not the intended recipient you are not authorised to use, copy or distribute the email or any
information contained in it. If you have received this email in error, please advise the sender
immediately and destroy the original message and any attachments. 
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
attachments. 
 If it has been received in error please notify us immediately by return email and then delete the
1982
message and any accompanying attachments. 
 Emails are not secure, can be intercepted and altered. 
ACT 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
viruses or other defects 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
INFORMATION 
from their use. 
OFFICIAL 
THE 
UNDER 
RELEASED 
Page 21

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
7. Ombudsman Complaint: Ref: 466297
From:
Victor Wells <[email address]>
To:
Gavin Clark <[email address]>
Hidden
[email address]
recipients:
Sent Date:
Feb 23, 2018 13:50:56
Subject:
Ombudsman Complaint: Ref: 466297
Attachment:
Invoices referred to 
 letter.pdf
18(d)
0_1-466297-3408930.pdf Pursuant to s. 2 of the OIA,  official information does not include 
information contained in any correspondence or communication 
which has taken place between the office of the Ombudsmen and 
Hi Gavin,
any department or Minister of the Crown or organisation and which 
relates to an investigation conducted by an Ombudsman under this 
Act or under the Ombudsmen Act 1975.ACT 1982

We have had a decision from the Office of the Ombudsman with respect to 
 complaint
regarding the information redacted from TCIL invoices for the period 4 September 2010 to 25
September 2017.  
The Ombudsman was comfortable with some redactions but not others.  The redactions regarding
INFORMATI
service rates or information that would reveal those rates were ok.  However the redactions with
respect to work associated with OIA/Privacy requests was not ok.  This is understandable given
our submissions to the Ombudsman were based around the commercial sensitivity of the
specialised security services and unique methodologies TCIL provides.  Clearly these don’t attach
to handling OIA/Privacy requests.  
The Ombudsman also did not believe there were ‘unique methodologies’ identified in some of the
descriptions of services provided.  This is also understandable given some of the redacted
services information was pretty benign, for example, ‘due diligence for staff member – post threat’,
‘threatening letter – 3.11’, ‘develop scenario training’ etc.  
We intend to release the information identified in the letter from the Ombudsman to 
next week.
RELEASED UNDER THE OFFICIAL 
Regards
Victor
Page 22

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
8. RE: Ref:
From:
Victor Wells <[email address]>
To:
Gavin Clark <[email address]>
Sent Date:
Jan 19, 2018 11:06:06
Subject:
RE: Ref:
Attachment:
image001.jpg
UPDATEDSouthern Response Proposal 150114.pdf 18(d)
Cheers Gavin,
1982
Updated Southern Response Proposal attached with the redactions as discussed.
ACT 
We have made the other amendments.
Victor
INFORMATION 
From: Gavin Clark [mailto:[email address]] 
Sent: Thursday, 18 January 2018 5:45 p.m. 
 To: Victor Wells 
OFFICIAL 
 Subject: RE: Ref:
THE 
Hi Victor,
UNDER 
Thanks for the opportunity to review the OIA information, there are some more redactions 
requested as follows:
RELEASED 
Objection 1
First email from VW to GC received 16 Jan 2018 10.48am with attachments Bundle 2- October 
2014, Bundle 3 – June 2015, Emails OIA 199 3 Bundle 1 redacted- March 2014.
·
Bundle 1 redacted – March 2014
Page 23

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
o Page 4 of document
o Email sent Mar 19, 2014 14:47:24
o From 
@tcil.co.nz
o To Peter Rose
o CC to others
o Subject: Re police complaint
ACT 1982
Paragraph on page 4 “ There should be no mention of the recording. This will then be open to
disclosure and may expose our role. I would suggest that you have been advised by clients (even
Sam’s sister) or media”.
INFORMATION 
T&C object to the above paragraph being disclosed and request that this be redacted, this refers
to a confidential informant who provided a recording of a public meeting to T&C and the release of
this information would jeopardise the future supply of similar information.
T&C relies upon Section 9 (2) (ba) (i) Official Information Act 1982 
9 Other reasons for withholding official information
2) Subject to sections 6, 7, 10, and 18, this section applies if, and only if, the withholding of the
information is necessary to—
(ba) protect information which is subject to an obligation of confidence or which any person has
been or could be compelled to provide under the authority of any enactment, where the making
available of the information—
RELEASED UNDER THE OFFICIAL 
(i) would be likely to prejudice the supply of similar information, or information from the same
source, and it is in the public interest that such information should continue to be supplied; or
Objection 2
Page 24

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
First email from VW to GC received 16 Jan 2018 10.48am with attachments Bundle 2- October
2014, Bundle 3 – June 2015, Emails OIA 199 3 Bundle 1 redacted- March 2014.
·
Bundle 3 – June 2015
o Page 2 of document
o Email Friday 12 June 2015 10.21am
o From 
o To: Linda Falwasser, Cassey Hurren
ACT 1982
o CC to others
o Subject: Southern Response Weekly Monitoring 5 – 11 June 2015
We note that the Christian name “
” has not been highlighted for redaction and request that
INFORMATION 
this be redacted.
Objection 3
Second email from VW to GC received 16 Jan 2018 10.50am with attachments emails OIA199 10,
Emails OIA 199, FW:OIA, Security Review Meeting 27 May, Southern Response Proposal.
·
Southern Response Proposal
o Page 2 and 3 of the document
o Introduction and Situational Awareness paragraphs.
RELEASED UNDER THE OFFICIAL 
o The introduction to T&C refers to our involvement with a variety of company groups that are
affected by issue motivated groups.
o Reference is made to pro animal rights, Anti GE, Environmental, Anti war, and other activist
groups.
o Reference is made to issue motivated groups.
Page 25

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
o The situational awareness outlines our methodology and the RMP service which is contributed
to by other companies.
o It also mentions the Fusion Centre.
o It refers to the information cycle and sharing of information between parties affected by similar
groups.
T&C oppose the release of the above references outlined in the introduction and the situational
1982
awareness based upon the fact that this is a traded secret and unique to T&C’s methodology. We
are not aware of any other Private investigation or security risk management firm that offer a
ACT 
similar system on retainer to its clients and believe that this knowledge in the wrong hands would
put T&C at a commercial disadvantage.
T&C request that the paragraphs contained in the sections Introduction and Situational Awareness
be redacted. We note that this information has previously been redacted in the earlier OIA release
INFORMATION 
entitled FW: OIA (7 MB) CCF15112017.pdf also attached to the second email received on the 16th
.
OFFICIAL 
T&C relies upon Section 9 (2)(b)(i)(ii) Official Information Act 1982
THE 
9 Other reasons for withholding official information
(2) Subject to sections 6, 7, 10, and 18, this section applies if, and only if, the withholding of the
UNDER 
information is necessary to—
(b) protect information where the making available of the information—
(i) would disclose a trade secret; or
RELEASED 
(ii) would be likely unreasonably to prejudice the commercial position of the person who supplied
or who is the subject of the information; or
Page 26

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Apart from the three objections raised above T&C have no issue with the other documentation
intended for release.
I trust that this is satisfactory to SRES and am happy to provide further explanation of clarity is
required.
Kind Regards Gavin
Gavin Clark 
/ MOBILE 
ACT 1982
 / PHONE 
 / FAX 
 / POSTAL 
 / WEBSITE 
+64 
+64 9 302 0113
INFORMATION 
+64 9 361 3260
PO Box 301775, Albany, NSMC 0752, New Zealand
www.tcil.co.nz
© Copyright TCIL 2007.
WARNING. Unauthorised copying, disclosure or distribution of this document or attachment is
strictly prohibited. It is restricted to approved TCIL clients only and their authorised
representatives. Unauthorised possession, copying or distribution may make offenders subject to
legal action relating to offences regarding unlawful possession of unauthorized information and/or
intellectual property. If you are not the intended recipient of this publication, or do not have
authorisation from TCIL to view it, or have received this publication in error, you must not peruse,
use, pass or copy this publication or any of its contents. TCIL has no more authority than that of an
ordinary private citizen or company to require a reply to this correspondence.
RELEASED UNDER THE OFFICIAL 
From: Victor Wells [mailto:[email address]]  
Sent: Wednesday, 17 January 2018 1:01 PM 
 To: Gavin Clark <[email address]> 
 Subject: RE: Ref:
Page 27

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
No problem Gavin,
Just send us through the details when you have time.
Victor
From: Gavin Clark [mailto:[email address]]  
1982
Sent: Tuesday, 16 January 2018 3:17 p.m. 
 To: Victor Wells 
ACT 
 Subject: RE: Ref:
Hi Victor,
INFORMATION 
Information received and I’ve had a quick glance, there are some pieces that we would rely upon
Section 9 to have withheld.
OFFICIAL 
I will provide you a more detailed response asap.
THE 
Kind Regards Gavin 
From: Victor Wells [mailto:[email address]]  
UNDER 
Sent: Tuesday, 16 January 2018 10:48 AM 
 To: Gavin Clark <[email address]> 
 Subject: OIA: Ref:
RELEASED 
Hi Gavin,
As discussed, we have received a request for information in respect of the fieldwork conducted on
the dates identified in the email.  These largely relate to the security review for 6 Show Place
conducted in Feb 2014, residential reviews for directors undertaken in March 2014, the AGM in
October 2014.  We have identified the information we hold and have applied what we believe to be
the appropriate redactions.
Page 28

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Let me know if you have any questions.
Regards
Victor Wells
Legal Risk Manager 
 Southern Response
ACT 1982
Earthquake Services Ltd
DDI 03 
Ext 
INFORMATION 
PO Box 9052
Christchurch 8149
[email address]
www.southernresponse.co.nz
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
RELEASED UNDER THE OFFICIAL 
attachments. 
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
Page 29

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
viruses or other defects 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use.
1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 
Page 30

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
9. RE: Ref:
From:
Victor Wells <[email address]>
To:
Gavin Clark <[email address]>
Sent Date:
Jan 17, 2018 13:01:28
Subject:
RE: Ref:
Attachment:
No problem Gavin,
1982
Just send us through the details when you have time.
ACT 
Victor
From: Gavin Clark [mailto:[email address]]  
Sent: Tuesday, 16 January 2018 3:17 p.m. 
INFORMATION 
 To: Victor Wells 
 Subject: RE: Ref:
OFFICIAL 
Hi Victor,
THE 
Information received and I’ve had a quick glance, there are some pieces that we would rely upon
Section 9 to have withheld.
UNDER 
I will provide you a more detailed response asap.
Kind Regards Gavin 
RELEASED 
From: Victor Wells [mailto:[email address]]  
Sent: Tuesday, 16 January 2018 10:48 AM 
 To: Gavin Clark <[email address]> 
 Subject: OIA: Ref:
Page 31

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
Hi Gavin,
As discussed, we have received a request for information in respect of the fieldwork conducted on
the dates identified in the email.  These largely relate to the security review for 6 Show Place
conducted in Feb 2014, residential reviews for directors undertaken in March 2014, the AGM in
October 2014.  We have identified the information we hold and have applied what we believe to be
the appropriate redactions.
Let me know if you have any questions.
ACT 1982
Regards
Victor Wells
Legal Risk Manager 
INFORMATION 
 Southern Response
Earthquake Services Ltd
DDI 03 
Ext 
PO Box 9052
Christchurch 8149
RELEASED UNDER THE OFFICIAL 
[email address]
www.southernresponse.co.nz
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
Page 32

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
attachments. 
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
viruses or other defects 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use.
1982
ACT 
INFORMATION 
OFFICIAL 
THE 
UNDER 
RELEASED 
Page 33

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
10. OIA - Ref:201
From:
Victor Wells <[email address]>
To:
[email address] <[email address]>
Sent Date:
Jan 16, 2018 10:50:23
Subject:
OIA - Ref:201
Attachment:
Emails OIA199 10.pdf 
18(d)
Emails OIA199.pdf 
18(d)
FW: OIA.eml 
9(2)(a)
Security Review Meeting 27 May 2014sf.pdf 18(d)
Southern Response Proposal 150114.pdf
18(d)
Hi Gavin,
ACT 1982
This relates to an earlier request for information in respect of the Threat Assessment undertaken
by TCIL.  
 has requested all the information that was withheld because we considered
the information was ‘not in scope’ for the request.
INFORMATION 
Let me know if you have any questions.
Regards
Victor Wells
Legal Risk Manager 
 Southern Response
Earthquake Services Ltd
ELEASED UNDER THE OFFICIAL 
DDI 03 
Ext 
PO Box 9052
Christchurch 8149
Page 34

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
[email address]
www.southernresponse.co.nz
This email and any attachments contain confidential information which may be subject to legal
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
attachments. 
1982
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
ACT 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
viruses or other defects 
INFORMATION 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use. 
OFFICIAL 
THE 
UNDER 
RELEASED 
Page 35

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
11. OIA: Ref:
From:
Victor Wells <[email address]>
To:
[email address] <[email address]>
Sent Date:
Jan 16, 2018 10:47:44
Subject:
OIA: Ref:
9(2)(a)
Attachment:
FW: OIA.eml
Bundle 2 - October 2014 (attachment).pdf
18(d)
Bundle 2 - October 2014.pdf
18(d)
18(d)
Bundle 3 - June 2015.pdf
18(d)
Emails OIA199 3.pdf
18(d)
Bundle 1 redacted - March 2014.pdf
18(d)
ACT 1982
Hi Gavin,
As discussed, we have received a request for information in respect of the fieldwork conducted on
the dates identified in the email.  These largely relate to the security review for 6 Show Place
conducted in Feb 2014, residential reviews for directors undertaken in March 2014, the AGM in
October 2014.  We have identified the information we hold and have applied what we believe to be
INFORMATION 
the appropriate redactions.
Let me know if you have any questions.
Regards
Victor Wells
Legal Risk Manager 
 Southern Response
Earthquake Services Ltd
RELEASED UNDER THE OFFICIAL 
DDI 03 
Ext 
Page 36

Some information in this document has been withheld pursuant to s. 9(2)(a). 
Where different withholding grounds apply, these are individually labelled. 
PO Box 9052
Christchurch 8149
[email address]
www.southernresponse.co.nz
This email and any attachments contain confidential information which may be subject to legal
1982
privilege and copyright. 
 If you are not the intended recipient you must not peruse, use, distribute or copy the email or
ACT 
attachments. 
 If it has been received in error please notify us immediately by return email and then delete the
message and any accompanying attachments. 
 Emails are not secure, can be intercepted and altered. 
 Southern Response Earthquake Services Limited (“Southern Response”) accepts no
responsibility for changes made to this email or to any attachment after it has been transmitted. 
INFORMATION 
 No viruses were detected in this email by Southern Response's virus detection software. 
 Southern Response cannot guarantee this message or attachment(s) are free from computer
viruses or other defects 
 and will not accept liability for any loss, damage or consequence resulting directly and/or indirectly
from their use. 
OFFICIAL 
THE 
UNDER 
RELEASED 
Page 37

Document Outline