43 Ashley Street
Private Bag 11777
Palmerston North
New Zealand
www.nzta.govt.nz
12 December 2018
John Homer
[FYI request #9085 email]
REF: OIA-4417
Dear John
Request made under the Official Information Act 1982
Thank you for your email of 20 November 2018 requesting the following information under the Official
Information Act 1982 (the Act):
I hereby request the list of hold music that you have for your contact us mobile numbers
The mobile phone numbers listed under ‘media enquiry’ on the NZ Transport Agency’s Contact Us
page do not contain hold music. Your request has therefore been declined under section 18(e) of the
Act as the information requested does not exist.
I can however confirm that the current playlist for our national contact centre is Lazy Sunday 3. This is
subject to change.
Please find a ful list of the artists and songs utilised in the table below.
01 Télépopmusik
Breathe
4:38
02 Jack Johnson
Flake
4:40
03 Coldplay
The Scientist
5:08
04 Röyksopp
So Easy
3:44
05 The Beloved
Sweet Harmony (Live The Dream Mix)
6:40
06 Groove Armada
My Friend
5:00
07 Poppin' Fresh
Work Is For Suckers
5:18
08 The Wiseguys
Too Easy (Main Mix)
5:42
09 Thievery Corporation
Richest Man In Babylon
3:51
10 Turin Brakes
Underdog
3:34
11 Mercury Rev
Holes
5:54
One In A Million
12 Epsilon-Blue
4:43
Vocals – Beccy Rose
13 Dirty Vegas
Days Go By (Acoustic Mix)
2:43
14 Gabin
La Maison
5:56
15 Norah Jones
Come Away With Me
3:18
If you call after hours, certain toll free lines to our national contact centre divert to afterhours providers
who may have different hold music.
If you would like to discuss this reply with the NZ Transport Agency, please contact Tania Barnett,
Senior Customer Access Representative, by email to [email address] or by phone on 0800
108 809.
Yours sincerely
Michelle Charlton
Senior Manager Customer Service Centre