This is an HTML version of an attachment to the Official Information request 'Watercare - “Letter of Direction" from Waikato Regional Council'.
Board - Public Session - For Information
Watercare Services Limited
Subject:
Resource Management Act (RMA) Compliance for April 2018
Date:
22 May 2018
6.1
1.
COMPLIANCE PROCEEDINGS 
There have been no compliance proceedings during the period.
2.
MAJOR ENVIRONMENTAL INCIDENTS OR OTHER NON-COMPLIANCE 
MATTERS

There are no environmental incidents of any significance to report.
Watercare has been issued a ‘Letter of Direction’ from the Waikato Regional Council 
pertaining to its partial compliance with existing resource consents for the Waikato WTP. This 
letter relates to the Hydrofluorosilicic Acid (HFA) storage tank overflow event that occurred 
during July 2017, where multiple systems failures resulted in HFA being discharged to the off-
specification pipeline and subsequently the Waikato River. A detailed Incident Cause Analysis 
Method (ICAM) Investigation was completed immediately following this event and a number 
of improvements/actions have been implemented to prevent similar events occurring in the 
future. Further improvements will be implemented during the delivery of the Waikato WTP 
Chemical Systems Upgrade.
There has been considerable media and public comment on wastewater overflows during and 
following significant rain events. These overflows are designed to occur and are authorised by 
the Network Discharge Consent, which requires a programme of upgrading of the network to 
ensure over time that overflows occur no more frequently than twice per year per location or 
Best Practicable Option (BPO) is applied.
Watercare has many projects underway and planned to meet this performance level. 
Examples of work completed are the Kohimarama and Glen Eden Storage Tanks; the 
separation of stormwater and wastewater systems at Franklin Road. Examples of work 
planned are the Western Isthmus Strategy and the Central Interceptor. 
3.
RESOURCE CONSENT COMPLIANCE SUMMARY
Table 1 shows the number of active consents, number of non-compliant consents and the 
number of non-compliant conditions by Auckland Council compliance rating (1 - 4), compared 
to the previous months.
Category 1 and 2 relates to a technical non-compliance with a no more than minor potential 
or actual adverse effect to the environment and are reported only to management to action.
Category 3 and 4 relates to a non-compliance where the result will have or has the potential 
to have an adverse or significant adverse effect on the environment, or where there has been 
a repeat of a lower score non-compliance.
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Board - Public Session - For Information
Table 1: Compliance Status of Active Consents*
Nov
Dec
Jan
Feb
Mar
Apr
Number of total active consents
505
503
503
499
491
485
Number of non-compliant consents
16
21
22
8
11
10
Number of non-compliant category 
6.1
4
5
4
3
2
2
3 or 4 conditions
Number of non-compliant category 
12
8
8
8
12
10
1 or 2 conditions

Note: Excludes unimplemented consents.
Table 2 presents the consents that have conditions that are non-compliant with a self-
assessed Council compliance rating of 3 or 4.  
Table 2: Consents with self-assessed Category 3 and 4 Non-Compliant Conditions in 
Month

Current 
Self-
Facility or 
Background & Reason for 
Assessed 
Explanation
Action & Target
Project
Non-Compliance
Council 
Compliance 
Rating
Wastewater Treatment
Owhanake 
Exceeded Phosphorus and 
WWTP
Due to exhausted slag beds
Plant to be upgraded
3
suspended solids limits
(Waiheke)
Review the maintenance 
programme of the plant. 
Kingseat
Exceeded 92%-ile of 
High test results in April 18 due to 
The plant is to be 
WWTP
3
suspended solids
a blocked line
decommissioned when 
(Franklin)
South West WWTP project 
is completed.
Each of the two consents above are category 3 because of a repeat of lower score non-
compliance. There have been no adverse effects on the environment.
4.
RECOMMENDATION
That this report be received.
Report prepared by:
Recommended by:
Approved for submission by:
...................................................
..................................................
……………………………..
J Gaglione
M Bourne
R Jaduram
Resource Consents Planner
Chief Operations Officer 
Chief Executive
(Acting)
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