File No:
60 98 00A
Document No:
11929829
Enquiries to:
Edward Prince
2 May 2018
Nolwenn Lagadec
Watercare Services Ltd
Private Bag 92521
Wellesley Street
Auckland 1141
Dear Nolwenn
Letter of Direction – Tuakau WTP Audit 2018
Watercare Services Limited (WSL) has attained a compliance status of
Partial compliance in the audit for
the site named above for the period
1 July 2015 to 30 June 2017. This
level of compliance
is unsatisfactory
and as a result Waikato Regional Council is issuing Watercare Services Limited with a
Letter of Direction.
Watercare Services Limited must respond to the actions detailed in the table below explaining what
actions it intends to take to rectify the issues listed and improve the level of compliance at the Tuakau
WTP. You must respond in writing by
6 June 2018.
The actions that require a response are:
Resource consent Condition
Action Required
Number
AUTH120246.01.02
3
Please ensure that all corrective actions identified in the ICAM Investigation
Report #9628760 are implemented to reduce the likelihood of a re-
occurrence of this type of incident.
AUTH120246.01.02
6
Investigate and take action to improve the quality of the discharged process
backwash to within compliant levels and reduce the likelihood of a re-
occurrence.
AUTH137722.01.01
4
Please investigate and take action to reduce the instantaneous abstraction
rate to within compliant limits.
AUTH137722.01.01
5
Please explain the reason for the spikes in take volume during restricted
water take conditions around 7 December 2015, 21 March 2016, 15 June
2016 and 26 July 2016
AUTH960089.01.03
3
Take action to ensure that discharges remain within compliant rate limits.
If you require further clarification or information, please do not hesitate to contact me at the usual
address.
Yours faithfully
Ed Prince
Senior Resource Officer, Infrastructure
Doc # 11929829
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