The quality and detail of any provided historical clinical information is reviewed by ACC’s
clinical advisors in order to help determine whether there is evidence of mental injury related
presentations at any earlier point in time. Generic symptoms such as tummy aches or
headaches can be due to a variety of causes. However, where these are noted as persistent
and in combination with other symptoms such as shakes, dizzy spells and nightmares, then
the presentation as related to a mental injury might be clearer.
Under the Accident Compensation Act 2001, the date a client first received treatment for a
mental injury caused by sexual abuse, is considered to be the date of injury. If that date is
after a client has turned 18, they may not be eligible for LOPE. However, if historical medical
notes show that the client presented with symptoms prior to the lodgement date of the claim,
this may allow us to alter the date of injury to a date prior to age 18, and therefore meet the
criteria for LOPE.
Queries or concerns
If you have any questions or concerns about the information provided, ACC will be happy to
work with you to resolve these. Please address any concerns by emailing
[email address] or
in writing to
Government Engagement and Support, PO Box 242, Wellington 6140.
You also have the right to seek an investigation and review by the Ombudsman if you are
unhappy with our response. Information about how to make a complaint is available at
www.ombudsman.parliament.nz or freephone 0800 802 602.
Yours sincerely
Government Engagement and Support
