PROCEDURE
Operational readiness audit and self-assessment
RD3 SOP
Operational readiness audit and self-assessment procedures
This document describes the steps for carrying out station audits and self-assessments of
operational readiness within the NZFS.
1982
These procedures must be read alongside the
Guidelines for Operational Policies and
Procedures.
Act
Contents
The contents of this SOP are shown in the following diagram:
Operational readiness
PROCEDURES
Introduction pg 1
Station audit
procedure pg 1
Step 1 Carrying out the audit pg 1
Step 2 Corrective actions pg 2
Decontamination Unless emergency decontamination is required:
of minors
Step
3 Re-
be aud
cauit pg 2
se deliberate decon is not available, or
Information
following HazMat specialist/ Police/ Public Health Officer
Self-assessment
Step 1 ad
vice,
Carrying
procedure pg 3
out the self-assessment pg 3
all minors (persons under the age of 18) must be decontaminated in
Step 2 Corrective actions pg 4
Decontamination the
U
nl decontamin
ess emerg a
ention
cy co
de rr
co idor.
ntam iPol
natice assi
on is r s
e t
q an
uir ce
ed:m
ay be requested, if
of minors
required to ensure safety of other people during the minor’s time in
the co
Step
rr
3 ido
Re-
be r.a sPs
cau reov
ss imde
en
se delti a r
pg
ber e4aso
ate n w
decohy mino
n is not rs
avare
ail di
abl fferent
e, or - or delete
following HazMat specialist/ Poli
ce/ Public Health Officer
Official
advice,
Note: The OER carries out the audits of National, Region and Area headquarters and
ComCens. An overview of this process can be found in
all minors (persons under the age of 18) must be decontaminated in
RD3 GD NZFS Guide to operational
the decontamination corridor. Police assistance may be requested, if
the
readiness.
required to ensure safety of other people during the minor’s time in
the corridor. Provide a reason why minors are different - or delete
Station audit procedure
This procedure outlines how the
operational readiness standards should be used by NZFS
personnel to carry out annual station audits.
under
Note: Station audits wil be carried out by the Area Manager, or a delegated officer/manager
(including VSO) not based at the station being audited.
Step 1 Carrying out the audit
Creating the
The person conducting the station audit:
audit task
1. Creates a Station Audit task in SMS for the location to be audited.
Note: The training wiki in m.pad provides detailed instructions on how
to create tasks and fil out the m.pad form.
Released
NZFS National Operations
Page 1 of 4
RD3 SOP Operational readiness procedures March 2013.docx
PROCEDURE-Operational readiness audit and assessment
Evaluating and
The person conducting the station audit:
scoring
2. Works through the Station Audit form in m.pad.
3. Evaluates each requirement on the form.
4. Enters the score that best describes how well the requirement is
met.
5. For any requirement scored 1 or 2, enters an explanatory
comment alongside the requirement to generate the corrective
1982
action.
Note:
RD3 GD NZFS Guide to operational readiness provides
information about the scoring system used for operational readiness
audits and self-assessments.
Act
Immediate
If a requirement is scored 1, and is critical to the station's operational
corrective action readiness, the person carrying out the station audit should:
6. Discuss this with the senior responsible Officer straight away.
The senior responsible Officer wil :
7. Implement immediate corrective action if required.
8. Complete the appropriate SMS task.
Submitting the
When the audit is complete, the person who conducted it:
results
9. Submits the completed Station Audit form in m.pad.
Information
M.pad:
10. Saves a PDF version of the completed audit.
11. Attaches this to the SMS task and building history.
12. Creates a corrective action plan, if required.
Official
Step 2 Corrective actions
Allocating and
The Area Manager responsible for the station audited:
monitoring
the
1. Al ocates the corrective actions generated by m.pad to appropriate
corrective
NZFS personnel
actions
2. Monitors the allocated corrective actions to ensure they are
completed.
Note: The OER also monitors corrective action plans generated by
station audits.
under
Step 3 Re-audit
Re-auditing
The Area Manager wil ensure that re-auditing occurs as follows:
For requirements
the requirement must be re-audited...
scored...
1
within 6 months
Released 2
within one year
3
at the next regularly scheduled audit.
NZFS National Operations
Page 2 of 4
RD3 SOP Operational readiness procedures March 2013.docx
PROCEDURE-Operational readiness audit and assessment
Self-assessment procedure
This procedure outlines how the operational readiness standards should be used by NZFS
personnel for self-assessment purposes.
Note: It is recommended that self-assessments are carried out by a group of operational
personnel who have relevant knowledge, in a workshop setting. This provides an opportunity
to share and exchange knowledge, as well as making the self-assessment process faster,
simpler and more robust.
1982
Step 1 Carrying out the self-assessment
Act
Setting up
The person leading the self-assessment:
1. Creates a 3-yearly Self-assessment Task in SMS, for the location
to be assessed.
Note: The m.pad Training Wiki provides instructions on how to create
tasks and fil out the m.pad form.
Evaluating and
The self-assessment team:
scoring
2. Works through the Self-assessment form in m.pad.
3. Evaluates each requirement on the form.
4. Enters the score that best describes how well the requirement is
met.
Information
5. For any requirement scored 1 or 2, enters an explanatory
comment alongside the requirement to generate the corrective
action.
Note:
RD3 GD NZFS Guide to operational readiness provides
information about the scoring system used for operational readiness
audits and self-assessments.
Official
Immediate
If a requirement is scored 1, and is critical to the location's operational
corrective action readiness, the person leading the self-assessment should:
6. Discuss this with the manager responsible straight away.
the
The manager wil :
7. Implement immediate corrective action if required.
Submitting the
When the self-assessment is complete, the person who led it:
results
8. Submits the completed Self-assessment form in m.pad.
under
M.pad:
9. Saves a PDF version of the completed Self-assessment.
10. Attaches this to the SMS task and building history.
11. Creates a corrective action plan, if required.
Released
NZFS National Operations
Page 3 of 4
RD3 SOP Operational readiness procedures March 2013.docx
PROCEDURE-Operational readiness audit and assessment
Step 2 Corrective actions
Allocating and
The manager responsible for the location audited (e.g. Area Manager,
monitoring
Region Manager, ComCen manager, business unit manager):
corrective
1. Al ocates the corrective actions generated by m.pad to appropriate
actions
NZFS personnel
2. Monitors the allocated corrective actions to ensure they are
completed.
Step 3 Re-assessment
Re-assessing
The manager responsible wil ensure that re-assessment of
requirements occurs as follows:
For requirements
the requirement must be re-assessed...
scored...
1
within 6 months
2
within one year
3
at the next regularly scheduled audit.
Reference documents
The following documents provide information relevant to this procedure:
RD3 POP Operational readiness policy
RD3 GD NZFS Guide to operational readiness
RD3 SC Schedule of operational readiness standards
Record of amendments
Date
Brief description of amendment
February 2013 Creation of this document to replace:
RD3-3 SOP Station operational readiness annual audit procedure June 2010
RD3-2 SOP Operational readiness self-assessment procedure June 2010
Updating of the procedures to take into account transition of audit and self-assessment forms
to the m.pad application.
under the Official Information Act 1982
Released
NZFS National Operations
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RD3 SOP Operational readiness procedures March 2013.docx
