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This is an HTML version of an attachment to the Official Information request 'Minister for ACC for instruction to cease and desist controlling case management.'.
Date: Mon, 27 Nov 2017 04:43:06 +0000
Subject: Official Information request - Minister for ACC for instruction to cease and desist controlling case management.
From: Trevor Smith <[FYI request #6894 email]>
To: "I Lees-Galloway (MIN)" <[Iain Lees-Galloway request email]>

Dear Iain Lees-Galloway,

Minister of Accident Compensation Corporation,

A letter written to the Associate Minister of Accident Compensation Corporation , the Honourable Ruth Dyson on 14 August 2000, along with other documents makes the statement.

“He reports (inter alia) material (which I believe he has conveyed to your office) which continues to frustrate and eventually infuriate. These factors risk deterioration in health and consequent desperate outcomes.
…
Prolonging uncertainty perpetuates anxiety which is detrimental to health. Mr Robinson has perceived an ongoing lack of sensitivity and humaneness through ACC offices. His health is certainly not improved upon when he first consulted me. He is progressively intensely preoccupied with the negotiations.”
Under the Offcial Information Act please supply the documents instructing the Accident Compensation Corporation to cease the case management pratice that is causing mental injuries because of physical injuries.

The request is specific on the information given to the Accident Compensation Corporation management at the time requesting them to cease and desist it manipulative case management practice causing the uncertainally of persons future both in finicial and vocationally who have a disability covered under the Act.

Documents forwarded to the minister included
“Clinically, if a person experiencing that sequence did not have depression, one might ask “why not”? Mr Robinson acknowledges his determination and independence (not to suggest “gallantry and pride”) have induced him to battle to overcome perceived disabilities.
...
Mr Robinson perceived his present dealings with ACC as a battle. He considers the bureaucracy is confused in its documents, and this serves to confuse and frustrate him.
…
The perpetuating stressor to his mood disorder is the accident compensation ‘struggle’.
NB: It might be fairly concluded that but for the injuries by accident more properly documented elsewhere, this man would not be in his present predicament, and would be unlikely to seek or require the services of a psychiatrist.
…
Mr Robinson has endured a series of injuries by accident, with devastating psychosocial consequences, in what has been deemed a ‘no-fault, entitlement system’. There should not be fights, struggles, or battles: they are injurious (counter-therapeutic) to your efforts to assist him in regaining health and function.”
As well as
“Mr Robinson consulted me further on 11 August 2000, following which I forwarded a statement to the Associate Minister for Accident Insurances on 14 August 2000. This explained that clinically Mr Robinson continued with distress and disability through post-accident bodily pains and limitations and the clinically significant mental injury (DysthymicDisorder) suffered as a consequence of the physical (personal) injuries suffered by accident. I noted in that report that a result of the mental injury was a progressively intense preoccupation with negotiations with the Accident Compensation Corporation, which negotiations were perceived by Mr Robinson as lacking in sensitivity, understanding, and humaneness, all of which frustrations were contributory to ongoing disorder: a most unsatisfactory state of affairs, through an agency supposed to ostensibly assist victims of accident(s).
and concluded with
“2. Such disorder is a Significant psychological dysfunction, in the form of mental injury suffered because of the physical injuries suffered by accident (see the above reported series from 1983).”
if unable to find such a document then supply such a document that advises the Accident Compensation Corporation to cease and desist its practice of case management that is designed to control the claimant (injured person) in such a way that will cause a mental injury often refered to as Dysthymic Disorder.

Yours faithfully,

Trevor Smith

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