This is an HTML version of an attachment to the Official Information request 'NZFS Incident Information'.

SMS Incident Report
30/05/2017 13:45:31
Summary
CAD Number
F2312989
Status Closed
Station
Auckland City Station
Act
Incident Started
24/05/2017 09:25:29
Incident Ended 24/05/2017 12:11:24
Incident Type
1101: Structure fire with damage
Common Name
LANGHAM AUCKLAND HOTEL TOWER
Address
83 SYMONDS STREET GRAFTON
Alarm Method
Sprinkler PFA Call
Alarm Level 1
PFA Number
114622
Zone
142011
Information 
Map Grid E
1757217
Map Grid N 5919497
First Caller
First Caller Contact
Incident Closed
24/05/2017 12:11:24
Report Completed
15:36, Thur 25 May 2017 by Dave Carroll
Official 
Responses
Call Sign
Type
Station Alert
Enroute Time
Arrival Time
Departed
the 
AUCK205
HPNP
09:27:30 24 May 2017 09:29:33 24 May 2017 09:31:04 24 May 2017 10:32:27 24 May 2017
PARN251
P1
09:25:51 24 May 2017 09:28:41 24 May 2017 09:33:28 24 May 2017 11:14:48 24 May 2017
GREY261
P1
09:25:47 24 May 2017 09:26:52 24 May 2017 09:35:35 24 May 2017 11:19:37 24 May 2017
REMU211
P1
09:27:33 24 May 2017 09:28:56 24 May 2017 09:35:40 24 May 2017 11:10:55 24 May 2017
under 
PARN255
HPNP
09:29:20 24 May 2017 09:31:12 24 May 2017 09:36:22 24 May 2017 10:12:21 24 May 2017
AUCK207
PR
09:55:01 24 May 2017 09:55:50 24 May 2017 10:05:42 24 May 2017 10:47:24 24 May 2017
BALM6117
SU
09:47:31 24 May 2017 10:00:02 24 May 2017 10:05:48 24 May 2017 11:18:31 24 May 2017
ONEH221
P1
09:47:28 24 May 2017 09:48:43 24 May 2017
09:55:44 24 May 2017
Start->Alert
7 min
10 min
Released 
min
min
min
Alert->1st Arrival
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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Elapsed Times
Call Sign
Start To Alert
Alert To Arrival
Start To Arrival
Start To Departed
AUCK205
00:02:01
00:03:34
00:05:35
01:06:58
PARN251
00:00:22
00:07:37
00:07:59
01:49:19
GREY261
00:00:18
00:09:48
00:10:06
01:54:08
REMU211
00:02:04
00:08:07
00:10:11
01:45:26
PARN255
00:03:51
00:07:02
00:10:53
00:46:52
AUCK207
00:29:32
00:10:41
00:40:13
01:21:55
BALM6117
00:22:02
00:18:17
00:40:19
01:53:02
Act
ONEH221
00:21:59
00:30:15
Notifications
Date
Time
Party Notified
24 May 2017
09:29:33
PARN255 COMMITTED PER REQUEST OF SM
24 May 2017
09:53:52
ADHOC SELCAL APPLIED TO BALMORAL STN
24 May 2017
09:58:42
ADHOC SELCAL APPLIED TO BALMORAL FIRE STATION
Information 
Message Log 
Time
Message
09:25:30
AL: 114622 09:25:29 INITIAL - AL
Official 
09:25:30
PANEL: MAIN SPRINKLER HOUSE CNR SYMOND ST AND CITY
09:25:31
** LOI search completed at 24/05/17 09:25:31
the 
09:25:38
** Recommended unit GREY261 for requirement PUMP (>2.3 km)
09:25:38
** Recommended unit PARN251 for requirement PUMP (>1.5 km)
09:26:05
GREY261 K4 ON T/OUT
09:26:11
PARN251 K6 ON T/OUT
under 
09:26:51
INC INFO: SMOKE COMING FROM BUILDING
09:26:51
Duplicate Event:Location = 83 SYMONDS ST,GRAFTON,AUCKLAND: @LANGHAM AUCKLAND
09:26:51
HOTEL TOWER, Type = STRU - STRUCTURE FIRE, Caller Ph Number = 
, Caller
09:26:51
Address = 
 SYMONDS ST, Call Source = 111Inc InfoSMOKE COMING FROM BUILDING
09:26:51
End of Duplicate Event data
09:26:52
Unit GREY261 [ K1 : PROCEEDING TO INCIDENT]
Released 
09:27:11
** Event Type changed from SPRNKLR to STRU at: 24/05/17 09:27:11
09:27:23
** Recommended unit AUCK205 for requirement AERIAL (>0.4 km)
09:27:23
** Recommended unit REMU211 for requirement PUMP (>3.1 km)
09:27:30
INC INFO: ALARM SOUNDING
09:27:30
Duplicate Event:Location = 83 SYMONDS ST,GRAFTON,AUCKLAND: @LANGHAM AUCKLAND
09:27:30
HOTEL TOWER, Type = STRU - STRUCTURE FIRE, Caller Ph Number =
, Call
09:27:30
Source = 111Inc InfoALARM SOUNDING
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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09:27:30
End of Duplicate Event data
09:28:11
EVACUATING
09:28:15
Duplicate Event:Location = 83 SYMONDS ST,GRAFTON,AUCKLAND: @LANGHAM AUCKLAND
09:28:15
INC INFO: BUILDING FIRE
09:28:15
HOTEL TOWER, Type = STRU - STRUCTURE FIRE, Call Source = 111Inc InfoBUILDING
09:28:15
FIRE
09:28:15
End of Duplicate Event data
09:28:17
INC INFO: FIRE ON ROOF
09:28:21
FIRE ON THE ROOF
Act
09:28:42
Unit PARN251 [ K1 : PROCEEDING TO INCIDENT]
09:28:43
Unit GREY261 [COMCEN COM : MESSAGE] UPGRADING TO STRU TURNOUT. REPORT OF 
SMOKE
09:28:43
SHOWING
09:28:56
Unit REMU211 [ K1 : PROCEEDING TO INCIDENT]
09:29:33
Unit AUCK205 [ K1 : PROCEEDING TO INCIDENT]
09:29:55
REPORTS OF GAS BOTTLES IN THE BUILDING
09:31:05
Unit AUCK205 [ K2 : IN ATTENDANCE AT INCIDENT]
Information 
09:31:13
Unit PARN255 [ K1 : PROCEEDING TO INCIDENT]
09:32:28
Unit AUCK205 [ K77 : NOTHING SHOWING] VERBAL
09:33:28
Unit PARN251 [ K2 : IN ATTENDANCE AT INCIDENT]
09:35:02
Unit AUCK205 [ KC : UNIT CALLING]
09:35:35
Unit GREY261 [ K2 : IN ATTENDANCE AT INCIDENT]
Official 
09:35:40
Unit REMU211 [ K2 : IN ATTENDANCE AT INCIDENT]
09:36:04
Unit AUCK205 [ SITREP : ] SO CAROL. SPRINKLER GONG SOUNDING. PANEL SHOWING LVL
the 
09:36:04
6.
09:36:23
Unit PARN255 [ K2 : IN ATTENDANCE AT INCIDENT]
09:38:35
Unit AUCK205 [ KC : UNIT CALLING]
09:39:15
Unit AUCK205 [ SITREP : ] REPORT OF SMOKE ON 6TH FLOOR. WORKMEN WORKING WITH 
under 
HOT
09:39:15
TORCH AND PLASTIC. CREWS WORKING IN BA TO FIND SOURCE
09:46:17
Unit AUCK205 [ KP : PRIORITY MESSAGE]
09:46:39
Unit AUCK205 [ KP : PRIORITY MESSAGE] MAKE ST"S ONE FOR SQUEEGIES
09:48:44
Unit ONEH221 [ K1 : PROCEEDING TO INCIDENT]
09:48:48
Unit ONEH221 [ K1 : PROCEEDING TO INCIDENT]
09:48:53
Unit ONEH221 [ K1 : PROCEEDING TO INCIDENT]
Released 
09:52:13
Unit ONEH221 [ KC : UNIT CALLING]
09:53:32
Unit ONEH221 [ SITREP : ] CAN YOU ACTIVATE BALMORAL STATION ALARMS
09:55:01
FM ONEH221 HAVE NO DRIVER FOR BALM6117 REQUEST RESPOND ANOTHER APPLIANCE
09:55:46
Unit ONEH221 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
09:55:51
Unit AUCK207 [ K1 : PROCEEDING TO INCIDENT]
09:57:59
Unit AUCK207 [ KC : UNIT CALLING]
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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09:58:18
Unit AUCK207 [ SITREP : ] ACTIVATE THE BELLS FOR BALMORAL STN
10:00:02
Unit BALM6117 [ K1 : PROCEEDING TO INCIDENT]
10:00:15
Unit BALM6117 [ K1 : PROCEEDING TO INCIDENT]
10:01:45
Unit AUCK205 [ KC : UNIT CALLING]
10:02:31
Unit AUCK205 [ SITREP : ] COULD YOU ADVISE THE ST TO COME IN TO THE CITY RD END
10:02:31
OF THE LANGHAM
10:02:50
Unit AUCK207 [COMCEN COM : MESSAGE] DID YOU COPY
10:02:51
Unit BALM6117 [COMCEN COM : MESSAGE] DID YOU COPY
10:04:08
Unit AUCK205 [ KC : UNIT CALLING]
Act
10:04:52
Unit AUCK205 [ SITREP : ] CHANGE LAST MSG FROM CITY RD END TO SYMONDS ST MAIN
10:04:52
ENTRANCE OF THE LANGHAM
10:05:20
Unit AUCK207 [ SITREP : ] COPIED
10:05:21
Unit BALM6117 [ SITREP : ] COPIED
10:05:42
Unit AUCK207 [ K2 : IN ATTENDANCE AT INCIDENT]
10:05:49
Unit BALM6117 [ K2 : IN ATTENDANCE AT INCIDENT]
10:05:54
COVERING UNIT TITI691 DISPATCHED TO STATION BALMORAL AT
Information 
10:05:54
D0710063
10:06:34
COVERING UNIT DEVO811 DISPATCHED TO STATION AUCKLAND
10:06:34
TERMINAL: D0710063
10:12:23
Unit PARN255 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
10:32:28
Unit AUCK205 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
Official 
10:47:26
Unit AUCK207 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
11:10:57
Unit REMU211 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
the 
11:12:49
Unit PARN251 [ KC : UNIT CALLING]
11:13:59
Unit PARN251 [ STOP : MESSAGE] INCIDENT LEFT WITH HOTEL MANAGMENT. GREY LYNN IS
11:13:59
RETURNING BALMORALS SALVAGE TENDER
11:14:50
Unit PARN251 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
under 
11:18:33
Unit BALM6117 [ K7 : AT NORMAL STATION]
11:19:39
Unit GREY261 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
12:11:23
** Assigned Result Code: STRU, Detailed Event Type: 1100, Qualifier 1: Q1,
12:11:23
Qualifier 2:
Incident
CAD Number
F2312989
Released 
Incident Reporter
Dave Carroll
Incident Controller
Dave Carroll
Distance Travelled (km)
1
Delay In Receiving Call
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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Property Details
Occupant
Langham Hotel 
Building Owner
Owner occupied
General Property Use
Hotel, Motel, Lodge, Timeshare
Special Property Use
Flats, Apartments, Units over 40
Purpose Group
Actions
Persons Reported Trapped
No
Act
Evacuation Status
Fully evacuated
Action Prior 1
Portable extinguisher (all types)
Action Prior 2
Action Taken
Salvage only
Civilians
Civilians Rescued
0
Information 
Civilians Extricated
0
Civilians Assisted
0
Civilians Evacuated
Origin
Official 
Location
Ceiling and roof assembly
Level
5th - 10th floor
the 
Equipment Used
Quantity
Equipment
1
Sprinkler system
under 
2
Dry/Wet vacuum eg. Aquavac
6
Hand tools - Crowbar, Saw, Hammer, Mop, Broom, Misc small gear
9
Equipment Involved
Equipment Involved
Year
Released 
Make
Model
Fire
Arrival Condition
Out on arrival
Heat Source
Gas or liquid powered welding torch: Spark, 
Ember, Flame
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

SMS Incident Report     F2312989
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Termination Stage
Flame
First Object Ignited
Exterior roof covering surface and finish
First Object Material
Adhesive, Resin, Tar
Second Object Ignited
Dust, Lint, Fibre, Wood chips, Sawdust, 
Shavings, Bark
Second Object Material
Fabric, Fibre (finished)
Indicated Cause
Heat source too close to combustibles
Certainty of Cause
High
Age of Person
Persons: 17 - 64 yrs
Act
Ethnicity
European/Pakeha
Gender
Male
FAIP Service Offered
No
FAIP Service Accepted
No
Alarms
Type of Alarm Initiating Call
Sprinkler
Performance of System
Detector Not in Room operated AND was EFFECTIVE Information 
Failure/Ineffectiveness of 
system
Number of sprinkler heads 
1
operated
Structure
Official 
Area of One Floor
1600
Age of Building
2006 onwards
Structural Frame Type
Reinforced concrete with non-combustible cladding
the 
Number of Floors
11
Number of Basements
0
Internal Wall Lining
Metal: Aluminum, Alloy, Steel
Ceiling Lining
No lining present
under 
Material Generating Most Flame
Food Fats, Grease, Butter
Material Generating Most Smoke
Food Fats, Grease, Butter
Avenue of Flame Travel
Air handling ducts
Avenue of Smoke Travel
Air handling ducts
Extent of Flame Damage
Confined to part of room or area of origin
Area of Flame Damage
1
Released 
Extent of Smoke Damage
No damage of this type
Area of Smoke Damage
0
Extent of Water Damage
Confined to structure of origin
Area of Water Damage
100
Extent of Fire Control Damage
No damage of this type
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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Area of Fire Control Damage
0
Act
Information 
Official 
the 
under 
Released 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval