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SMS Incident Report
30/05/2017 08:16:24
Summary
CAD Number
F2310756
Status
Station
Papatoetoe Station
Act
Incident Started
20/05/2017 19:04:13
Incident Ended 20/05/2017 20:20:56
Incident Type
1101: Structure fire with damage
Common Name
Address
518 MASSEY ROAD MANGERE
Alarm Method
111 Telephone
Alarm Level 1
PFA Number
Zone
143509
Information 
Map Grid E
1761608
Map Grid N 5906372
First Caller
First Caller Contact
Incident Closed
20/05/2017 21:05:41
Report Completed
Official 
Responses
Call Sign
Type
Station Alert
Enroute Time
Arrival Time
Departed
the 
PAPA344
PM
19:04:53 20 May 2017 19:06:49 20 May 2017 19:12:06 20 May 2017 20:22:38 20 May 2017
MANG351
P1
19:11:09 20 May 2017 19:11:10 20 May 2017 19:12:49 20 May 2017 20:21:13 20 May 2017
AUCKOSU1
SV
19:13:40 20 May 2017 19:14:09 20 May 2017 19:20:44 20 May 2017 20:25:18 20 May 2017
OTAH311
P1
19:04:55 20 May 2017 19:06:03 20 May 2017 19:23:39 20 May 2017 19:39:49 20 May 2017
under 
Start->Alert
7 min
10 min
min
min
min
Alert->1st Arrival
Released 
Elapsed Times
Call Sign
Start To Alert
Alert To Arrival
Start To Arrival
Start To Departed
PAPA344
00:00:40
00:07:13
00:07:53
01:18:25
MANG351
00:06:56
00:01:40
00:08:36
01:17:00
AUCKOSU1
00:09:27
00:07:04
00:16:31
01:21:05
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
SMS Incident Report     F2310756
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OTAH311
00:00:42
00:18:44
00:19:26
00:35:36
Notifications
Date
Time
Party Notified
20 May 2017
19:12:19
SM NORTHCOM RE K99
20 May 2017
19:12:46
VECTOR - ON HOLD
20 May 2017
19:13:26
OSU AUCKLAND
20 May 2017
19:13:50
AAC COUNTIES MANUKAU / AAC MACKERETH - K99 ARRIVAL/PERSONS 
REPORTED..
Act
20 May 2017
19:14:12
VECTOR - WILL CALL BACK WITH AN ETA
20 May 2017
19:16:18
AAC DELFOS ACK PAGER..
20 May 2017
19:17:50
COUNTIES 3 ACK PAGE - SITREP REQUIRED. WILL RESPOND IF REQUIRED
20 May 2017
19:18:55
AAC COUNTIES MANUKAU / AAC MACKERETH RE-SITREP..
20 May 2017
19:19:52
AAC MACKERETH ACK PAGER..
20 May 2017
19:28:49
AAC COUNTIES MANUKAU / AAC MACKERETH - ALL PERSONS ACCOUNTED 
FOR PER PAGER..
Information 
Message Log 
Time
Message
19:04:34
INC INFO: SLEEPOUT ON FIRE
19:04:34
MULTIPLE SUBSCRIBERS FOR CALLER NUMBER 92756482. TESA LOOKUP RECOMMENDED.
Official 
19:04:35
** LOI search completed at 20/05/17 19:04:35
19:04:46
** Recommended unit PAPA344 for requirement PUMP (>5.2 km)
the 
19:04:46
** Recommended unit OTAH311 for requirement PUMP (>4.5 km)
19:05:00
EVERYONE IS OUT
19:05:57
CALLER BELIEVES FLATMATES THAT STAY IN IT ARE OUT, MAY HAVE LEFT HEATER ON
19:06:03
Unit OTAH311 [ K1 : PROCEEDING TO INCIDENT]
under 
19:06:33
INC INFO: HOUSE FIRE
19:06:33
Duplicate Event:Location = 518 MASSEY RD,MANGERE,AUCKLAND, Type = STRU -
19:06:33
STRUCTURE FIRE, Caller Ph Number = 
, Call Source = 111Inc InfoHOUSE
19:06:33
FIRE, Event Source = Fire 111
19:06:33
End of Duplicate Event data
19:06:50
Unit PAPA344 [ K1 : PROCEEDING TO INCIDENT]
Released 
19:07:03
INC INFO: SMOKE IN THE VICINITY
19:07:03
Duplicate Event:Location = 2 TIDAL RD,MANGERE,AUCKLAND, Type = MIN - MINOR,
19:07:03
Duplicate Event:Location = 518 MASSEY RD,MANGERE,AUCKLAND, Type = STRU -
19:07:03
INC INFO: FIRE NEXT DOOR
19:07:03
Caller Name = 
, Caller Ph Number = 
, Call Source = 111Inc
19:07:03
STRUCTURE FIRE, Caller Name =
 Caller Ph Number = 
 Call Source
19:07:03
InfoSMOKE IN THE VICINITY, Event Source = Fire 111
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
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19:07:03
= 111Inc InfoFIRE NEXT DOOR , Event Source = Fire 111
19:07:03
End of Duplicate Event data
19:07:03
End of Duplicate Event data
19:08:48
Duplicate Event:Location = TIDAL RD,MANGERE,AUCKLAND, Type = MIN - MINOR, Caller
19:08:48
INC INFO: SMOKE IN VICINITY
19:08:48
MULTIPLE SUBSCRIBERS FOR CALLER NUMBER 
. TESA LOOKUP RECOMMENDED.
19:08:48
Name = 
/, Caller Ph Number = 
, Caller Address = 
19:08:48
MASSEY ROAD, MANGERE, AUCKLAND CITY, Call Source = 111Inc InfoSMOKE IN VICINITY,
19:08:48
Event Source = Fire 111
Act
19:08:48
End of Duplicate Event data
19:09:05
Unit PAPA344 [COMCEN COM : MESSAGE] MULTIPLE CALLS. NEAREST HYDRANT OPP 520
19:09:05
MASSEY RD, 200 MLS
19:09:18
Duplicate Event:Location = MASSEY RD,MANGERE,AUCKLAND, Type = STRU - STRUCTURE
19:09:18
INC INFO: SMOKE IN VICINITY
19:09:18
FIRE, Caller Name =
 , Caller Ph Number =
, Caller Address =
19:09:18
TELECOM CELLULAR 027, AHURIRI, NAPIER CITY, Call Source = 111Inc InfoSMOKE IN
Information 
19:09:18
VICINITY , Event Source = Fire 111
19:09:18
End of Duplicate Event data
19:10:05
Duplicate Event:Location = MASSEY RD,/TIDAL RD,MANGERE,AUCKLAND, Type = MIN -
19:10:05
INC INFO: FIRE IN VICINITY
19:10:05
MINOR, Caller Name =
, Caller Ph Number =
, Call Source =
Official 
19:10:05
111Inc InfoFIRE IN VICINITY, Event Source = Fire 111
19:10:05
End of Duplicate Event data the 
19:10:08
Duplicate Event:Location = 14 ROCK DAISY CR,MANGERE,AUCKLAND, Type = STRU -
19:10:08
INC INFO: HOUSE FIRE
19:10:08
STRUCTURE FIRE, Caller Ph Number = 
, Call Source = 111Inc InfoHOUSE
19:10:08
FIRE, Event Source = Fire 111
under 
19:10:08
End of Duplicate Event data
19:11:10
Unit MANG351 [ K1 : PROCEEDING TO INCIDENT]
19:11:17
Unit MANG351 [ K1 : PROCEEDING TO INCIDENT]
19:11:52
Duplicate Event:Location = MASSEY RD,/TIDAL RD,MANGERE,AUCKLAND, Type = STRU -
19:11:52
CALLER SAYS THEY CAN ACCESS FROM 4A TIDAL ROAD (LONG DRIVEWAY)
19:11:52
STRUCTURE FIRE, Caller Name =
 , Caller Ph Number =
, Call
19:11:52
INC INFO: SLEEPOUT ON FIRE
Released 
19:11:52
Source = 111Inc InfoSLEEPOUT ON FIRE , Event Source = Fire 111
19:11:52
End of Duplicate Event data
19:11:53
Duplicate Event:Location = 4 TIDAL RD,MANGERE,AUCKLAND, Type = STRU - STRUCTURE
19:11:53
INC INFO: HOUSE FIRE
19:11:53
FIRE, Caller Ph Number = 
, Call Source = 111Inc InfoHOUSE FIRE, Event
19:11:53
Source = Fire 111
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
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19:11:53
End of Duplicate Event data
19:12:06
Unit PAPA344 [ K99 : PROPERTY FIRE WELL INV] VERBAL
19:12:14
Unit PAPA344 [ K99 : PROPERTY FIRE WELL INV]
19:12:19
Unit PAPA344 [ KP : PRIORITY MESSAGE]
19:12:50
Unit MANG351 [ K2 : IN ATTENDANCE AT INCIDENT]
19:12:52
FIR2POL - POSSIBLY PERSONS REPORTED
19:12:53
Unit PAPA344 [ KP : PRIORITY MESSAGE] POSSIBLE PERSONS REPORTED
19:13:08
FIR2AMB - POSSIBLE PERSONS REPORTED
19:13:15
Unit PAPA344 [COMCEN COM : MESSAGE] WE WERE ADVISED ON THE FIRST CALL FROM 518
Act
19:13:15
MASSEY RD ALL PERSONS WERE BELIEVED TO BE OUT
19:13:27
AMBO EVENT 0723-1-2017/05/20-FIR LINKED AT 20/05/2017 19:13:27
19:13:50
Unit AUCKOSU1 [ K38 : ASSOCIATE THIS UNIT TO EVENT - EVENT ADDRESS]
19:13:55
Unit AUCKOSU1 [ K39 : RE-TRANSMIT YOUR CURRENT STATUS]
19:14:04
Duplicate Event:Location = 4 TIDAL RD,MANGERE,AUCKLAND, Type = STRU - STRUCTURE
19:14:04
INC INFO: HOUSE FIRE
19:14:04
FIRE, Caller Ph Number = 
, Call Source = 111Inc InfoHOUSE FIRE, Event
Information 
19:14:04
Source = Fire 111
19:14:04
End of Duplicate Event data
19:14:07
INC INFO: FIRE IN VICINITY
19:14:07
Duplicate Event:Location = ROCK DAISY CR,MANGERE,AUCKLAND, Type = MIN - MINOR,
19:14:07
Caller Name = 
, Caller Ph Number = 
, Call Source = 111Inc
Official 
19:14:07
InfoFIRE IN VICINITY, Event Source = Fire 111
19:14:07
End of Duplicate Event data the 
19:14:10
Unit AUCKOSU1 [ K1 : PROCEEDING TO INCIDENT]
19:14:13
AMBO update to 0723-1-2017/05/20-FIR:
19:14:14
Location = 518 Massey Rd,MANGERE,
19:14:14
Caller Name = 
/, Caller Address = 518 MASSEY ROAD, MANGERE,
under 
19:14:14
AUCKLAND CITY, Caller Phone = 
, Headline = SLEEPOUT ON FIRE
19:14:16
Problem changed to: ORANGE - 40E04 POLICE/FIRE STANDBY
19:14:54
[FIR] AMB2FIRE copy
19:15:06
** Event Type changed from FIR2POL to 1F(2) at: 20/05/17 19:15:06
19:16:12
POLICE COPY
19:16:44
[FIR] AMB2FIRE responding from manukau
19:16:55
Unit OTAH311 [COMCEN COM : MESSAGE] FCOMMS CALLS X 2
Released 
19:17:10
Unit PAPA344 [ KC : UNIT CALLING]
19:18:04
Unit PAPA344 [ SITREP : ] SO WILLIAMS. SLEEPOUT ATTACHED TO HOUSE WI IN FIRE.
19:18:04
APPROX 4M X 4M. EXTERNAL FIRE ATTACK WITH ONE HPD. K11 POLICE AS WE HAVE A
19:18:04
FEEDER ACROSS TIDAL RD
19:18:34
Unit PAPA344 [ K11P : POLICE REQUIRED] AS WE HAVE A FEEDER ACROSS TIDAL RD
19:18:59
Unit PAPA344 [COMCEN COM : MESSAGE] CALLER AT 4A TIDAL RD ADVISES YOU CAN GAIN
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
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19:18:59
ACCESS UP THEIR LONG DRIVEWAY TO THE BACK OF 518 MASSEY RD
19:19:05
==================
19:19:26
FIR2POL : POLICE ALSO REQUESTED TO ASSIST AS BRIGADE HAVE A HOSE ACROSS THE 
ROAD
19:19:26
ON TIDAL ROD
19:19:28
======================
19:20:44
Unit AUCKOSU1 [ K2 : IN ATTENDANCE AT INCIDENT]
19:21:19
.
19:21:30
FIRE AND AMBOS ARE 10/7
Act
19:21:39
POLICE 10/7 - 1919HRS
19:23:22
Unit PAPA344 [COMCEN COM : MESSAGE] IS OTAH311 IN ATTENDANCE
19:23:27
Unit PAPA344 [ SITREP : ] AFFIRM
19:23:40
Unit OTAH311 [ K2 : IN ATTENDANCE AT INCIDENT] ENTERED BY FCOMMS AS PER PAPA344
19:23:40
CONFIRMATION
19:24:02
Unit OTAH311 [ K2 : IN ATTENDANCE AT INCIDENT]
19:25:30
UK IF ANYONE STILL INSIDE
19:27:01
Unit PAPA344 [ KC : UNIT CALLING]
Information 
19:27:22
Unit PAPA344 [ SITREP : ] ALL PERSONS ACCOUNTED FOR
19:27:33
FIR2AMB : UNIT PAPA344 [ SITREP : ] ALL PERSONS ACCOUNTED FOR
19:27:36
FIR2POL : UNIT PAPA344 [ SITREP : ] ALL PERSONS ACCOUNTED FOR
19:27:39
.
19:39:35
Incident Closed. Reason: 805 Police / Fire Standby
Official 
19:39:35
** Cancel Event:Event Canceled by InterCAD
19:39:50
Unit OTAH311 [ K3 : ON RT OUTSIDE NORMAL TURNOUT AREA]
the 
20:20:38
Unit PAPA344 [ KC : UNIT CALLING]
20:20:57
Unit PAPA344 [ K47 : STOP MESSAGE: MESSAGE UNCHANGED FROM INFORMATIVE]
20:21:16
Unit MANG351 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
20:22:16
Unit PAPA344 [ KC : UNIT CALLING]
under 
20:22:39
Unit PAPA344 [ K10 : RECOMMISSIONING]
20:23:05
Unit PAPA344 [ SITREP : ] K10, RETURNING TO STATION
20:25:20
Unit AUCKOSU1 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
20:50:05
BUSINESS RULE CHECKS CANCELLED AT 20/05/17 20:50:05
21:05:40
** Assigned Result Code: STRU, Detailed Event Type: 1100, Qualifier 1: Q1,
21:05:40
UNIT MANG351 ALERT TIME [NULL] ADJUSTED TO
Released 
21:05:40
Qualifier 2:
Incident
CAD Number
F2310756
Incident Reporter
Roy Williams
Incident Controller
Roy Williams
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
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Distance Travelled (km)
Delay In Receiving Call
Property Details
Occupant
Building Owner
Owner occupied
General Property Use
Flat, Apartment, Home unit
Special Property Use
Flats, Apartments, Units 1 to 2
Purpose Group
Act
Actions
Persons Reported Trapped
No
Evacuation Status
Not occupied at time of incident
Action Prior 1
Action Prior 2
Action Taken
Extinguishment, salvage and ventilation
Information 
Civilians
Civilians Rescued
0
Civilians Extricated
0
Civilians Assisted
0
Official 
Civilians Evacuated
the 
Origin
Location
Garage, Carport, Vehicle storage, Storage Shed
Level
Ground level under 
Equipment Used
Quantity
Equipment
1
Hose reel, high pressure delivery
2
BA set
1
Ladder
1
Salvage/ventilation: PPV, Fan
Released 
1
Thermal Imaging Camera
1
Lighting/lights/lighting apparatus
1
Hand tools - Crowbar, Saw, Hammer, Mop, Broom, Misc small gear
8
Equipment Involved
Equipment Involved
Year
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
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Make
Model
Fire
Arrival Condition
Totally involved fire
Heat Source
Information not recorded/Unknown
Termination Stage
Smoulder
First Object Ignited
Cabinetry eg. Desks, Tables, Drawers, 
Shelving, Wardrobe, Piano
Act
First Object Material
Wood: sawn, finished timber
Second Object Ignited
Bedding eg. Mattress, Pillow
Second Object Material
Polyurethane eg. Furnishings, Upholstery, 
Mattresses
Indicated Cause
Undetermined
Certainty of Cause
Medium
Age of Person
Persons: 17 - 64 yrs
Ethnicity
Unknown
Information 
Gender
Female
FAIP Service Offered
No
FAIP Service Accepted
No
Alarms
Official 
Type of Alarm Initiating Call
Domestic Smoke Alarms
Performance of System
Detector in room of origin - not classified above
Failure/Ineffectiveness of 
Unknown
the 
system
Number of sprinkler heads 
0
operated
Structure
under 
Area of One Floor
9
Age of Building
Unknown
Structural Frame Type
Metal frame protected
Number of Floors
1
Number of Basements
0
Internal Wall Lining
Unknown
Released 
Ceiling Lining
Unknown
Material Generating Most Flame
Polystyrene, Foam plastic
Material Generating Most Smoke
Vinyl, Plastic coated fabrics, Upholstery fabircs
Avenue of Flame Travel
Stored material
Avenue of Smoke Travel
Interior window failure
Extent of Flame Damage
Confined to structure of origin
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval
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Area of Flame Damage
9
Extent of Smoke Damage
Confined to structure of origin
Area of Smoke Damage
9
Extent of Water Damage
Confined to structure of origin
Area of Water Damage
9
Extent of Fire Control Damage
Extended beyond structure of origin
Area of Fire Control Damage
9
Act
Comments
5/23/2017 10:50:05 AM
Reporter Comments
Post fire investigation revealed no obvious cause of fire. Tennant was unable to be 
contacted but returned a call the following day. She 
) stated that
Roy Williams
5/23/2017 10:56:25 AM
Reporter Comments
Information 
Post fire investigation did not indicate an obvious cause of fire. The tenant (
 
) was not available for questioning but did return a call the following day. 
She stated that she had visitors earlier in the evening and they all left. She locked her 
sleepout but had been threatened by one of the visitors, a woman. The threat related to 
burning her sleepout.
Roy Williams
Official 
the 
under 
Released 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval