This is an HTML version of an attachment to the Official Information request 'Call Logs of Multiple Incidents'.

SMS Incident Report
22/05/2017 10:31:26
Summary
CAD Number
F2310690
Status Closed
Station
Papatoetoe Station
Act
Incident Started
20/05/2017 16:50:04
Incident Ended 20/05/2017 17:24:59
Incident Type
5104: Assist public
Common Name
Address
66A CAMBRIDGE TERRACE PAPATOETOE
Alarm Method
111 Telephone
Alarm Level 1
PFA Number
Zone
143409
Information 
Map Grid E
1764979
Map Grid N 5905222
First Caller
First Caller Contact
Incident Closed
20/05/2017 17:24:59
Report Completed
19:48, Sun 21 May 2017 by Alex Betteridge
Official 
Responses
Call Sign
Type
Station Alert
Enroute Time
Arrival Time
Departed
the 
PAPA347
PR
16:52:52 20 May 2017 16:54:58 20 May 2017 16:58:21 20 May 2017 17:10:52 20 May 2017
Start->Alert
7 min
10 min
under 
min
min
min
Alert->1st Arrival
Elapsed Times
Call Sign
Start To Alert
Alert To Arrival
Start To Arrival
Start To Departed
Released 
PAPA347
00:02:48
00:05:29
00:08:17
00:20:48
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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Message Log 
Time
Message
16:50:57
INC INFO: ASSIST OCCUPANT
16:51:06
** LOI search completed at 20/05/17 16:51:06
16:51:24
DISABLED PERSON LOCKED INSIDE THE HOUSE AND SHE IS STUCK ON THE TOLIET
16:51:44
DISABLE LADYS NAME 
16:52:24
CARER AND CALLER ARE AT 
 CAMBRIDGE
16:52:41
16:52:45
** Recommended unit PAPA347 for requirement PUMP (>1.6 km)
Act
16:53:32
THE BRIGADE HAS BEEN THERE BEFORE (A NUMBER OF TIMES)
16:54:58
Unit PAPA347 [ K1 : PROCEEDING TO INCIDENT]
16:55:47
Duplicate Event:Location = 159 GREAT NORTH RD AUCKLAND @NCCCross Street 1KIRK
16:55:47
STCross Street 2WAIMA ST, Type = NE NON EMERGENCY, Subtype = default, Caller Ph
16:55:47
Number = 10211462244, Call Source = 111Alarm Level1Inc Info111 HANG UP, Event
16:55:47
Source = Fire 111
16:55:48
End of Duplicate Event data
Information 
16:55:48
INC INFO: 111 HANG UP
16:55:48
CALLING BACK
16:55:48
** LOI search completed at 20/05/17 16:50:12
16:55:48
GOES TO VOICE MAIL
16:55:48
FINALLY AN ANSWER HERE THIS IS FOR F2310690
Official 
16:55:49
** Cross Referenced to Event # F2310688 at: 20/05/17 16:55:49
16:58:22
Unit PAPA347 [ K55 : SPECIAL SERVICE EVENT]
the 
17:01:56
Unit PAPA347 [ KC : UNIT CALLING]
17:02:51
Unit PAPA347 [ SITREP : ] SSO BETTERIDGE; ELDERLY PERSON DISABLED LOCKED IN
17:02:51
HOUSE BRIGADE ATTEMPTING TO GAIN ACCESS.
17:04:18
Unit PAPA347 [ KC : UNIT CALLING]
under 
17:05:56
Unit PAPA347 [ KC : UNIT CALLING]
17:06:22
Unit PAPA347 [ STOP : MESSAGE] ENTRY GAINED CAREGIVER IN ATT NFABB
17:10:54
Unit PAPA347 [ K4 : ON RT INSIDE NORMAL TURNOUT AREA]
17:24:58
** Assigned Result Code: MIN, Detailed Event Type: 9900, Qualifier 1: Q1,
17:24:58
Qualifier 2:
Incident
Released 
CAD Number
F2310690
Incident Reporter
Alex Betteridge
Incident Controller
SSo Betteridge
Distance Travelled (km)
3
Delay In Receiving Call
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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Property Details
Occupant
Building Owner
General Property Use
Single house
Special Property Use
Single house
Purpose Group
Actions
Persons Reported Trapped
Act
Evacuation Status
Action Prior 1
Action Prior 2
Action Taken
Assistance (inc. minor rescues, medic service)
Civilians
Civilians Rescued
0
Information 
Civilians Extricated
0
Civilians Assisted
1
Civilians Evacuated
Origin
Official 
Location
Level
the 
Equipment Used
Quantity
Equipment
1
Hand tools - Crowbar, Saw, Hammer, Mop, Broom, Misc small gear
under 
1
Equipment Involved
Equipment Involved
Year
Make
Model
Released 
Comments
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval

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5/21/2017 7:48:45 PM
Reporter Comments
Managed to open door with a knife.
Alex Betteridge
Act
Information 
Official 
the 
under 
Released 
Caution: The information contained in this report is subject to the provisions of the Official Information Act 1982 and the Privacy Act 1993. Neither the information nor the 
report should be released to any person outside the NZ Fire Service or the National Rural Fire Authority without prior approval